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  1. New Features 2017
  2. NF-4902

Marquette - employee login- enroll now - getting error

    Details

    • Type: Bug
    • Status: Production Complete
    • Priority: High
    • Resolution: Bug Fixed
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Bug Type:
      Functional
    • Bug Severity:
      Critical
    • Level:
      Employee
    • Module:
      BenAdmin - Enrollment
    • Reported by:
      Harbinger
    • Item State:
      Stage QA - Production Deployment on Hold

      Description

      a92917
      Password@1
      Marquette
      Steps:-
      Go to enroll now page- first it was displaying only one plan > enroll in that plan click download EOI form > Page log out- Now login into system and getting two plan and on clicking keep plan button of first plan getting server error

      error log-
      Exception : Collection index must be in the range 1 to the size of the collection.
      App Error Log : -
      Employee ID : 23327
      Action Name : LoadBenefitsEliigiblePlans
      Model : System.Web.Mvc.HandleErrorInfo
      Controller : UserDetails
      Web Error Log : at Microsoft.VisualBasic.Collection.IndexCheck(Int32 Index)
      at Microsoft.VisualBasic.Collection.get_Item(Int32 Index)
      at ASP._Page_Areas_UserDetails_Views_UserDetails_EnrollNow_EnrollNowV2LoadPlans_cshtml.Execute() in e:\WorkterraWeb\BenAdmin\Areas\UserDetails\Views\UserDetails\EnrollNow\EnrollNowV2LoadPlans.cshtml:line 730
      at System.Web.WebPages.WebPageBase.ExecutePageHierarchy()
      at System.Web.Mvc.WebViewPage.ExecutePageHierarchy()

      n downloading file:- error log

      Exception : The remote host closed the connection. The error code is 0x800703E3.
      App Error Log : -
      Employee ID : 23327
      Action Name : DownloadFile
      Model : System.Web.Mvc.HandleErrorInfo
      Controller : Common
      Web Error Log : at System.Web.Hosting.IIS7WorkerRequest.RaiseCommunicationError(Int32 result, Boolean throwOnDisconnect)
      at System.Web.Hosting.IIS7WorkerRequest.ExplicitFlush()
      at System.Web.HttpResponse.Flush(Boolean finalFlush, Boolean async)
      at System.Web.HttpResponse.Flush()
      at System.Web.HttpResponseWrapper.Flush()

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            Hide
            rohan.khandave Rohan J Khandave (Inactive) added a comment -

            Hello Rakesh Roy,

            Error occured due to below benefit:

            "Spouse Voluntary Life" , this benefit is eligible for employee but employee doesn't have any spouse due to that error occurred. Our fix is deployed for same and now no error occurred.

            Thanks,
            RohanK

            Show
            rohan.khandave Rohan J Khandave (Inactive) added a comment - Hello Rakesh Roy , Error occured due to below benefit: "Spouse Voluntary Life" , this benefit is eligible for employee but employee doesn't have any spouse due to that error occurred. Our fix is deployed for same and now no error occurred. Thanks, RohanK
            Hide
            mahendra.mungase Mahendra Mungase (Inactive) added a comment -

            We have regressed this issue on Azure on same company and observed that issue does not exit.

            Thanks,
            Mahendra

            Show
            mahendra.mungase Mahendra Mungase (Inactive) added a comment - We have regressed this issue on Azure on same company and observed that issue does not exit. Thanks, Mahendra

              People

              Assignee:
              sachin.hingole Sachin Hingole (Inactive)
              Reporter:
              rakeshr Rakesh Roy (Inactive)
              QA:
              Sachin Hingole (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              3 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

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