[NF-4902] Marquette - employee login- enroll now - getting error - Workterra Jira

Details

Type: Bug
Status: Production Complete
Priority: High
Resolution: Bug Fixed
Affects Version/s: None
Fix Version/s: None
Component/s: UI Refresh
Labels:
None

Bug Type:
Functional
Bug Severity:
Critical
Level:

Employee
Module:
BenAdmin - Enrollment
Reported by:
Harbinger
Item State:
Stage QA - Production Deployment on Hold

Description

error log-
Exception : Collection index must be in the range 1 to the size of the collection.
App Error Log : -
Employee ID : 23327
Action Name : LoadBenefitsEliigiblePlans
Model : System.Web.Mvc.HandleErrorInfo
Controller : UserDetails
Web Error Log : at Microsoft.VisualBasic.Collection.IndexCheck(Int32 Index)
at Microsoft.VisualBasic.Collection.get_Item(Int32 Index)
at ASP._Page_Areas_UserDetails_Views_UserDetails_EnrollNow_EnrollNowV2LoadPlans_cshtml.Execute() in e:\WorkterraWeb\BenAdmin\Areas\UserDetails\Views\UserDetails\EnrollNow\EnrollNowV2LoadPlans.cshtml:line 730
at System.Web.WebPages.WebPageBase.ExecutePageHierarchy()
at System.Web.Mvc.WebViewPage.ExecutePageHierarchy()

n downloading file:- error log

Exception : The remote host closed the connection. The error code is 0x800703E3.
App Error Log : -
Employee ID : 23327
Action Name : DownloadFile
Model : System.Web.Mvc.HandleErrorInfo
Controller : Common
Web Error Log : at System.Web.Hosting.IIS7WorkerRequest.RaiseCommunicationError(Int32 result, Boolean throwOnDisconnect)
at System.Web.Hosting.IIS7WorkerRequest.ExplicitFlush()
at System.Web.HttpResponse.Flush(Boolean finalFlush, Boolean async)
at System.Web.HttpResponse.Flush()
at System.Web.HttpResponseWrapper.Flush()

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22/Oct/17 07:30 PM

Issue Links

is caused by

NF-4352 Enroll now V2 Changes

Production Complete

is cloned by

NF-4903 Softchoice - employee login- enroll now - getting error on enrolling Employee optional life

Production Complete

relates to

NF-4914 Functional - Any Company - OE Mode - Plan shown to EE even if none of the members are eligible

Closed

Activity

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Rakesh Roy (Inactive) created issue - 22/Oct/17 07:29 PM

Rakesh Roy (Inactive) made changes - 22/Oct/17 07:30 PM

Field	Original Value	New Value
Attachment		screenshot-1.png [ 65244 ]

Rakesh Roy (Inactive) made changes - 22/Oct/17 07:30 PM

Description

a92917
Password@1
Marquette

Go to enroll now page- first it was displaying only one plan -> enroll in that plan click download EOI form -> Page log out- Now login into system and getting two plan and on clicking keep plan button of first plan getting server error

error log-
Exception : Collection index must be in the range 1 to the size of the collection.
App Error Log : -
Employee ID : 23327
Action Name : LoadBenefitsEliigiblePlans
Model : System.Web.Mvc.HandleErrorInfo
Controller : UserDetails
Web Error Log : at Microsoft.VisualBasic.Collection.IndexCheck(Int32 Index)
at Microsoft.VisualBasic.Collection.get_Item(Int32 Index)
at ASP._Page_Areas_UserDetails_Views_UserDetails_EnrollNow_EnrollNowV2LoadPlans_cshtml.Execute() in e:\WorkterraWeb\BenAdmin\Areas\UserDetails\Views\UserDetails\EnrollNow\EnrollNowV2LoadPlans.cshtml:line 730
at System.Web.WebPages.WebPageBase.ExecutePageHierarchy()
at System.Web.Mvc.WebViewPage.ExecutePageHierarchy()

n downloading file:- error log

Exception : The remote host closed the connection. The error code is 0x800703E3.
App Error Log : -
Employee ID : 23327
Action Name : DownloadFile
Model : System.Web.Mvc.HandleErrorInfo
Controller : Common
Web Error Log : at System.Web.Hosting.IIS7WorkerRequest.RaiseCommunicationError(Int32 result, Boolean throwOnDisconnect)
at System.Web.Hosting.IIS7WorkerRequest.ExplicitFlush()
at System.Web.HttpResponse.Flush(Boolean finalFlush, Boolean async)
at System.Web.HttpResponse.Flush()
at System.Web.HttpResponseWrapper.Flush()

a92917
Password@1
Marquette
Steps:-
Go to enroll now page- first it was displaying only one plan > enroll in that plan click download EOI form > Page log out- Now login into system and getting two plan and on clicking keep plan button of first plan getting server error

error log-
Exception : Collection index must be in the range 1 to the size of the collection.
App Error Log : -
Employee ID : 23327
Action Name : LoadBenefitsEliigiblePlans
Model : System.Web.Mvc.HandleErrorInfo
Controller : UserDetails
Web Error Log : at Microsoft.VisualBasic.Collection.IndexCheck(Int32 Index)
at Microsoft.VisualBasic.Collection.get_Item(Int32 Index)
at ASP._Page_Areas_UserDetails_Views_UserDetails_EnrollNow_EnrollNowV2LoadPlans_cshtml.Execute() in e:\WorkterraWeb\BenAdmin\Areas\UserDetails\Views\UserDetails\EnrollNow\EnrollNowV2LoadPlans.cshtml:line 730
at System.Web.WebPages.WebPageBase.ExecutePageHierarchy()
at System.Web.Mvc.WebViewPage.ExecutePageHierarchy()

n downloading file:- error log

Exception : The remote host closed the connection. The error code is 0x800703E3.
App Error Log : -
Employee ID : 23327
Action Name : DownloadFile
Model : System.Web.Mvc.HandleErrorInfo
Controller : Common
Web Error Log : at System.Web.Hosting.IIS7WorkerRequest.RaiseCommunicationError(Int32 result, Boolean throwOnDisconnect)
at System.Web.Hosting.IIS7WorkerRequest.ExplicitFlush()
at System.Web.HttpResponse.Flush(Boolean finalFlush, Boolean async)
at System.Web.HttpResponse.Flush()
at System.Web.HttpResponseWrapper.Flush()

Rakesh Roy (Inactive) made changes - 22/Oct/17 07:37 PM

Link

This issue is cloned by ~~NF-4903~~ [ ~~NF-4903~~ ]

Nidhi Kaul (Inactive) made changes - 23/Oct/17 04:45 AM

Assignee

Nidhi Kaul [ nidhi.kaul ]

Rohan J Khandave [ rohan.khandave ]

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Permalink

Rohan J Khandave (Inactive) added a comment - 23/Oct/17 08:40 AM

Hello Rakesh Roy,

Error occured due to below benefit:

"Spouse Voluntary Life" , this benefit is eligible for employee but employee doesn't have any spouse due to that error occurred. Our fix is deployed for same and now no error occurred.

Thanks,
RohanK

Show

Rohan J Khandave (Inactive) added a comment - 23/Oct/17 08:40 AM Hello Rakesh Roy , Error occured due to below benefit: "Spouse Voluntary Life" , this benefit is eligible for employee but employee doesn't have any spouse due to that error occurred. Our fix is deployed for same and now no error occurred. Thanks, RohanK

Rohan J Khandave (Inactive) made changes - 23/Oct/17 08:43 AM

Status

Open [ 1 ]

In Development [ 10007 ]

Rohan J Khandave (Inactive) made changes - 23/Oct/17 08:43 AM

Assignee

Rohan J Khandave [ rohan.khandave ]

Rakesh Roy [ rakeshr ]

Rohan J Khandave (Inactive) made changes - 23/Oct/17 08:44 AM

Item State

Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)

Rakesh Roy (Inactive) made changes - 23/Oct/17 12:42 PM

Status

In Development [ 10007 ]

Local Testing [ 10200 ]

Rakesh Roy (Inactive) made changes - 23/Oct/17 12:42 PM

Hrishikesh Deshpande [ hrishikesh.deshpande ]

Sachin Hingole [ sachin.hingole ]

Rakesh Roy (Inactive) made changes - 23/Oct/17 12:42 PM

Assignee

Rakesh Roy [ rakeshr ]

Sachin Hingole [ sachin.hingole ]

Sachin Hingole (Inactive) made changes - 23/Oct/17 12:49 PM

Item State

Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)

Parent values: LB QA(10201)Level 1 values: In Testing(10210)

Sachin Hingole (Inactive) made changes - 23/Oct/17 01:24 PM

Item State

Parent values: LB QA(10201)Level 1 values: In Testing(10210)

Parent values: LB QA(10201)Level 1 values: On Hold(10211)

Sachin Hingole (Inactive) made changes - 23/Oct/17 01:24 PM

Link

This issue relates to ~~NF-4914~~ [ ~~NF-4914~~ ]

Permalink

Sachin Hingole (Inactive) logged work - 23/Oct/17 01:25 PM

Time Spent:

0.5h

<No comment>

Sachin Hingole (Inactive) made changes - 23/Oct/17 01:25 PM

Remaining Estimate		1h [ 3600 ]
Original Estimate		1h [ 3600 ]

Sachin Hingole (Inactive) made changes - 23/Oct/17 01:25 PM

Remaining Estimate	1h [ 3600 ]	0.5h [ 1800 ]
Time Spent		0.5h [ 1800 ]
Worklog Id		85868 [ 85868 ]

Rakesh Roy (Inactive) made changes - 28/Oct/17 04:08 PM

Link

This issue is caused by ~~NF-4352~~ [ ~~NF-4352~~ ]

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Permalink

Mahendra Mungase (Inactive) added a comment - 13/Nov/17 04:51 AM

We have regressed this issue on Azure on same company and observed that issue does not exit.

Thanks,
Mahendra

Show

Mahendra Mungase (Inactive) added a comment - 13/Nov/17 04:51 AM We have regressed this issue on Azure on same company and observed that issue does not exit. Thanks, Mahendra

Sachin Hingole (Inactive) made changes - 22/Dec/17 07:42 AM

Status

Local Testing [ 10200 ]

Stage Testing [ 10201 ]

Sachin Hingole (Inactive) made changes - 22/Dec/17 09:04 AM

Item State

Parent values: LB QA(10201)Level 1 values: On Hold(10211)

Parent values: Stage QA(10202)Level 1 values: Production Deployment on Hold(10224)

Sachin Hingole (Inactive) made changes - 23/Mar/18 07:27 AM

Status

Stage Testing [ 10201 ]

Production Testing [ 10202 ]

Sachin Hingole (Inactive) made changes - 23/Mar/18 07:30 AM

Resolution		Bug Fixed [ 10402 ]
Status	Production Testing [ 10202 ]	Production Complete [ 10028 ]

Transition	Time In Source Status	Execution Times

Rohan J Khandave (Inactive) made transition - 23/Oct/17 08:43 AM

Open

In Development

13h 14m

Rakesh Roy (Inactive) made transition - 23/Oct/17 12:42 PM

In Development

In LB Testing

3h 58m

Sachin Hingole (Inactive) made transition - 22/Dec/17 07:42 AM

In LB Testing

Stage Testing

59d 19h 59m

Sachin Hingole (Inactive) made transition - 23/Mar/18 07:27 AM

Stage Testing

In Production Testing

90d 22h 44m

Sachin Hingole (Inactive) made transition - 23/Mar/18 07:30 AM

In Production Testing

Production Complete

3m 43s

People

Assignee:: Sachin Hingole (Inactive)

Reporter:: Rakesh Roy (Inactive)

QA:: Sachin Hingole (Inactive)

Votes:: 0 Vote for this issue

Watchers:: 3 Start watching this issue

Dates

Created:: 22/Oct/17 07:29 PM

Updated:: 23/Mar/18 07:30 AM

Resolved:: 23/Mar/18 07:30 AM

Time Tracking

Estimated:

Remaining:

0.5h

Logged:

0.5h