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Type:
Bug
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Status: Production Complete
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Priority:
High
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Resolution: Bug Fixed
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Affects Version/s: None
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Fix Version/s: None
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Component/s: UI Refresh
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Labels:None
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Bug Type:Functional
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Bug Severity:Critical
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Level:Employee
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Module:BenAdmin - Enrollment
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Reported by:Harbinger
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Item State:Stage QA - Production Deployment on Hold
4951
Password@1
softchoice
Steps:-
Go to enroll now page- enroll into employee optional life and getting error
error log-
Exception : Collection index must be in the range 1 to the size of the collection.
App Error Log : -
Employee ID : 2913
Action Name : LoadBenefitsEliigiblePlans
Model : System.Web.Mvc.HandleErrorInfo
Controller : UserDetails
Web Error Log : at Microsoft.VisualBasic.Collection.IndexCheck(Int32 Index)
at Microsoft.VisualBasic.Collection.get_Item(Int32 Index)
at ASP._Page_Areas_UserDetails_Views_UserDetails_EnrollNow_EnrollNowV2LoadPlans_cshtml.Execute() in e:\WorkterraWeb\BenAdmin\Areas\UserDetails\Views\UserDetails\EnrollNow\EnrollNowV2LoadPlans.cshtml:line 730
at System.Web.WebPages.WebPageBase.ExecutePageHierarchy()
at System.Web.Mvc.WebViewPage.ExecutePageHierarchy()
| Description |
a92917 Password@1 Marquette Steps:- Go to enroll now page- first it was displaying only one plan > enroll in that plan click download EOI form > Page log out- Now login into system and getting two plan and on clicking keep plan button of first plan getting server error error log- Exception : Collection index must be in the range 1 to the size of the collection. App Error Log : - Employee ID : 23327 Action Name : LoadBenefitsEliigiblePlans Model : System.Web.Mvc.HandleErrorInfo Controller : UserDetails Web Error Log : at Microsoft.VisualBasic.Collection.IndexCheck(Int32 Index) at Microsoft.VisualBasic.Collection.get_Item(Int32 Index) at ASP._Page_Areas_UserDetails_Views_UserDetails_EnrollNow_EnrollNowV2LoadPlans_cshtml.Execute() in e:\WorkterraWeb\BenAdmin\Areas\UserDetails\Views\UserDetails\EnrollNow\EnrollNowV2LoadPlans.cshtml:line 730 at System.Web.WebPages.WebPageBase.ExecutePageHierarchy() at System.Web.Mvc.WebViewPage.ExecutePageHierarchy() n downloading file:- error log Exception : The remote host closed the connection. The error code is 0x800703E3. App Error Log : - Employee ID : 23327 Action Name : DownloadFile Model : System.Web.Mvc.HandleErrorInfo Controller : Common Web Error Log : at System.Web.Hosting.IIS7WorkerRequest.RaiseCommunicationError(Int32 result, Boolean throwOnDisconnect) at System.Web.Hosting.IIS7WorkerRequest.ExplicitFlush() at System.Web.HttpResponse.Flush(Boolean finalFlush, Boolean async) at System.Web.HttpResponse.Flush() at System.Web.HttpResponseWrapper.Flush() |
4951 Password@1 softchoice Steps:- Go to enroll now page- enroll into employee optional life and getting error error log- Exception : Collection index must be in the range 1 to the size of the collection. App Error Log : - Employee ID : 2913 Action Name : LoadBenefitsEliigiblePlans Model : System.Web.Mvc.HandleErrorInfo Controller : UserDetails Web Error Log : at Microsoft.VisualBasic.Collection.IndexCheck(Int32 Index) at Microsoft.VisualBasic.Collection.get_Item(Int32 Index) at ASP._Page_Areas_UserDetails_Views_UserDetails_EnrollNow_EnrollNowV2LoadPlans_cshtml.Execute() in e:\WorkterraWeb\BenAdmin\Areas\UserDetails\Views\UserDetails\EnrollNow\EnrollNowV2LoadPlans.cshtml:line 730 at System.Web.WebPages.WebPageBase.ExecutePageHierarchy() at System.Web.Mvc.WebViewPage.ExecutePageHierarchy() |
| Attachment | screenshot-1.png [ 65245 ] |
Nidhi Kaul (Inactive)
made changes -
| Assignee | Nidhi Kaul [ nidhi.kaul ] | Rohan J Khandave [ rohan.khandave ] |
| Status | Open [ 1 ] | In Development [ 10007 ] |
| Item State | Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) |
| Assignee | Rohan J Khandave [ rohan.khandave ] | Rakesh Roy [ rakeshr ] |
| Status | In Development [ 10007 ] | Local Testing [ 10200 ] |
| Assignee | Rakesh Roy [ rakeshr ] | Sachin Hingole [ sachin.hingole ] |
| QA | Hrishikesh Deshpande [ hrishikesh.deshpande ] | Sachin Hingole [ sachin.hingole ] |
Sachin Hingole (Inactive)
made changes -
| Item State | Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) | Parent values: LB QA(10201)Level 1 values: In Testing(10210) |
Sachin Hingole (Inactive)
made changes -
| Attachment | OE_Softchoice_EEOptionalLife.png [ 65313 ] |
Verified on Azure, its working fine.
refer attached image 
Sachin Hingole (Inactive)
added a comment - Verified on Azure, its working fine.
refer attached image Sachin Hingole (Inactive)
made changes -
| Remaining Estimate | 2h [ 7200 ] | |
| Original Estimate | 2h [ 7200 ] |
Sachin Hingole (Inactive)
made changes -
| Remaining Estimate | 2h [ 7200 ] | 1.75h [ 6300 ] |
| Time Spent | 0.25h [ 900 ] | |
| Worklog Id | 85852 [ 85852 ] |
Sachin Hingole (Inactive)
made changes -
| Item State | Parent values: LB QA(10201)Level 1 values: In Testing(10210) | Parent values: LB QA(10201)Level 1 values: On Hold(10211) |
Sachin Hingole (Inactive)
made changes -
| Status | Local Testing [ 10200 ] | Stage Testing [ 10201 ] |
Sachin Hingole (Inactive)
made changes -
| Item State | Parent values: LB QA(10201)Level 1 values: On Hold(10211) | Parent values: Stage QA(10202)Level 1 values: Production Deployment on Hold(10224) |
Sachin Hingole (Inactive)
made changes -
| Status | Stage Testing [ 10201 ] | Production Testing [ 10202 ] |
Sachin Hingole (Inactive)
made changes -
| Resolution | Bug Fixed [ 10402 ] | |
| Status | Production Testing [ 10202 ] | Production Complete [ 10028 ] |
| Transition | Time In Source Status | Execution Times |
|---|
|
13h 15m | 1 |
|
3h 48m | 1 |
Sachin Hingole (Inactive)
made transition
-
|
59d 20h | 1 |
Sachin Hingole (Inactive)
made transition
-
|
90d 22h 44m | 1 |
Sachin Hingole (Inactive)
made transition
-
|
3m 43s | 1 |
Employee child age is 21 , and on "Child Optional Life" plans max age of child is set to 20. Due to even plan is eligible for employee but due to age no eligible member found. Due to that issue occurred. We have handle this issue , now no error is shown for same.