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  1. New Features 2017
  2. NF-4903

Softchoice - employee login- enroll now - getting error on enrolling Employee optional life

    Details

    • Type: Bug
    • Status: Production Complete
    • Priority: High
    • Resolution: Bug Fixed
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Bug Type:
      Functional
    • Bug Severity:
      Critical
    • Level:
      Employee
    • Module:
      BenAdmin - Enrollment
    • Reported by:
      Harbinger
    • Item State:
      Stage QA - Production Deployment on Hold

      Description

      4951
      Password@1
      softchoice

      Steps:-
      Go to enroll now page- enroll into employee optional life and getting error

      error log-
      Exception : Collection index must be in the range 1 to the size of the collection.
      App Error Log : -
      Employee ID : 2913
      Action Name : LoadBenefitsEliigiblePlans
      Model : System.Web.Mvc.HandleErrorInfo
      Controller : UserDetails
      Web Error Log : at Microsoft.VisualBasic.Collection.IndexCheck(Int32 Index)
      at Microsoft.VisualBasic.Collection.get_Item(Int32 Index)
      at ASP._Page_Areas_UserDetails_Views_UserDetails_EnrollNow_EnrollNowV2LoadPlans_cshtml.Execute() in e:\WorkterraWeb\BenAdmin\Areas\UserDetails\Views\UserDetails\EnrollNow\EnrollNowV2LoadPlans.cshtml:line 730
      at System.Web.WebPages.WebPageBase.ExecutePageHierarchy()
      at System.Web.Mvc.WebViewPage.ExecutePageHierarchy()

        Attachments

          Issue Links

            Activity

            rakeshr Rakesh Roy (Inactive) created issue -
            rakeshr Rakesh Roy (Inactive) made changes -
            Field Original Value New Value
            Link This issue clones NF-4902 [ NF-4902 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Description a92917
            Password@1
            Marquette
            Steps:-
            Go to enroll now page- first it was displaying only one plan > enroll in that plan click download EOI form > Page log out- Now login into system and getting two plan and on clicking keep plan button of first plan getting server error

            error log-
            Exception : Collection index must be in the range 1 to the size of the collection.
            App Error Log : -
            Employee ID : 23327
            Action Name : LoadBenefitsEliigiblePlans
            Model : System.Web.Mvc.HandleErrorInfo
            Controller : UserDetails
            Web Error Log : at Microsoft.VisualBasic.Collection.IndexCheck(Int32 Index)
            at Microsoft.VisualBasic.Collection.get_Item(Int32 Index)
            at ASP._Page_Areas_UserDetails_Views_UserDetails_EnrollNow_EnrollNowV2LoadPlans_cshtml.Execute() in e:\WorkterraWeb\BenAdmin\Areas\UserDetails\Views\UserDetails\EnrollNow\EnrollNowV2LoadPlans.cshtml:line 730
            at System.Web.WebPages.WebPageBase.ExecutePageHierarchy()
            at System.Web.Mvc.WebViewPage.ExecutePageHierarchy()


            n downloading file:- error log

            Exception : The remote host closed the connection. The error code is 0x800703E3.
            App Error Log : -
            Employee ID : 23327
            Action Name : DownloadFile
            Model : System.Web.Mvc.HandleErrorInfo
            Controller : Common
            Web Error Log : at System.Web.Hosting.IIS7WorkerRequest.RaiseCommunicationError(Int32 result, Boolean throwOnDisconnect)
            at System.Web.Hosting.IIS7WorkerRequest.ExplicitFlush()
            at System.Web.HttpResponse.Flush(Boolean finalFlush, Boolean async)
            at System.Web.HttpResponse.Flush()
            at System.Web.HttpResponseWrapper.Flush()
            4951
            Password@1
            softchoice

            Steps:-
            Go to enroll now page- enroll into employee optional life and getting error

            error log-
            Exception : Collection index must be in the range 1 to the size of the collection.
            App Error Log : -
            Employee ID : 2913
            Action Name : LoadBenefitsEliigiblePlans
            Model : System.Web.Mvc.HandleErrorInfo
            Controller : UserDetails
            Web Error Log : at Microsoft.VisualBasic.Collection.IndexCheck(Int32 Index)
            at Microsoft.VisualBasic.Collection.get_Item(Int32 Index)
            at ASP._Page_Areas_UserDetails_Views_UserDetails_EnrollNow_EnrollNowV2LoadPlans_cshtml.Execute() in e:\WorkterraWeb\BenAdmin\Areas\UserDetails\Views\UserDetails\EnrollNow\EnrollNowV2LoadPlans.cshtml:line 730
            at System.Web.WebPages.WebPageBase.ExecutePageHierarchy()
            at System.Web.Mvc.WebViewPage.ExecutePageHierarchy()


            rakeshr Rakesh Roy (Inactive) made changes -
            Attachment screenshot-1.png [ 65245 ]
            nidhi.kaul Nidhi Kaul (Inactive) made changes -
            Assignee Nidhi Kaul [ nidhi.kaul ] Rohan J Khandave [ rohan.khandave ]
            rohan.khandave Rohan J Khandave (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            rohan.khandave Rohan J Khandave (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)
            rohan.khandave Rohan J Khandave (Inactive) made changes -
            Assignee Rohan J Khandave [ rohan.khandave ] Rakesh Roy [ rakeshr ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Assignee Rakesh Roy [ rakeshr ] Sachin Hingole [ sachin.hingole ]
            rakeshr Rakesh Roy (Inactive) made changes -
            QA Hrishikesh Deshpande [ hrishikesh.deshpande ] Sachin Hingole [ sachin.hingole ]
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) Parent values: LB QA(10201)Level 1 values: In Testing(10210)
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Attachment OE_Softchoice_EEOptionalLife.png [ 65313 ]
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Remaining Estimate 2h [ 7200 ]
            Original Estimate 2h [ 7200 ]
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Remaining Estimate 2h [ 7200 ] 1.75h [ 6300 ]
            Time Spent 0.25h [ 900 ]
            Worklog Id 85852 [ 85852 ]
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: In Testing(10210) Parent values: LB QA(10201)Level 1 values: On Hold(10211)
            rakeshr Rakesh Roy (Inactive) made changes -
            Link This issue is caused by NF-4352 [ NF-4352 ]
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: On Hold(10211) Parent values: Stage QA(10202)Level 1 values: Production Deployment on Hold(10224)
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Resolution Bug Fixed [ 10402 ]
            Status Production Testing [ 10202 ] Production Complete [ 10028 ]

              People

              Assignee:
              sachin.hingole Sachin Hingole (Inactive)
              Reporter:
              rakeshr Rakesh Roy (Inactive)
              QA:
              Sachin Hingole (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              3 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 2h
                  2h
                  Remaining:
                  Time Spent - 0.25h Remaining Estimate - 1.75h
                  1.75h
                  Logged:
                  Time Spent - 0.25h Remaining Estimate - 1.75h
                  0.25h