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  1. New Features 2017
  2. NF-5093

Application got stuck if process eligibility check box is check for 1095C

    Details

    • Type: Bug
    • Status: Production Complete
    • Priority: Medium
    • Resolution: Bug Fixed
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
    • Environment:
      Others
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Level:
      Admin
    • Module:
      ACA
    • Reported by:
      Harbinger
    • Company:
      CHMC
    • Item State:
      Stage QA - Production Deployment on Hold

      Description

      Step:-
      1.Login with SA
      2.Search Company
      3.Navigate to IRS Report
      4.Click on Add New
      5.Select 1095C
      6.Enter all mandatory details and select process eligibility check box
      7.Click on Save and Run
      8.Application reach to Zip step

      Actual - Application stuck at that point

      Expected - It should generate 1095C pdf

        Attachments

          Activity

          Hide
          mahendra.mungase Mahendra Mungase (Inactive) added a comment -

          Hi Diana Wong

          We have verified this issue on Pre-prod " JE Dunn For HSPL" and no server error for 1095C, 94C.

          For ACA - We run ACA for last tax year, not for current year so we would suggest customization for 1095,94C is
          From date - 01/01/2017 - To date12/31/2017
          Benefit Type - Medical

          Please verify and let me know any query

          Mahendra

          Show
          mahendra.mungase Mahendra Mungase (Inactive) added a comment - Hi Diana Wong We have verified this issue on Pre-prod " JE Dunn For HSPL" and no server error for 1095C, 94C. For ACA - We run ACA for last tax year, not for current year so we would suggest customization for 1095,94C is From date - 01/01/2017 - To date12/31/2017 Benefit Type - Medical Please verify and let me know any query Mahendra
          Hide
          diana Diana Wong (Inactive) added a comment -

          Mahendra Mungase Kumar Chhajed

          Hi team, thank you for the update. I log in to JE Dunn for HSPL and tested the three reports. For period of 2017, I was able to generate the reports. For 2018, I am getting server error. If we cannot generate reports for future date, can we ensure we do not allow user to choose beyond completed calendar year (or whatver the logic is) because default is show current

          2017

          1094-C - Ok
          1095-C - The prompt kept flashing (video) until I even got the prompt of logout from inactivity which is bad user experience. The report did complete by around 15mins.
          1094-B - Ok

          +2018 +

          1094-C - Server Error
          1095-C - Server Error
          1094-B - Server Error

          Show
          diana Diana Wong (Inactive) added a comment - Mahendra Mungase Kumar Chhajed Hi team, thank you for the update. I log in to JE Dunn for HSPL and tested the three reports. For period of 2017, I was able to generate the reports. For 2018, I am getting server error. If we cannot generate reports for future date, can we ensure we do not allow user to choose beyond completed calendar year (or whatver the logic is) because default is show current 2017 1094-C - Ok 1095-C - The prompt kept flashing ( video ) until I even got the prompt of logout from inactivity which is bad user experience. The report did complete by around 15mins. 1094-B - Ok +2018 + 1094-C - Server Error 1095-C - Server Error 1094-B - Server Error
          Hide
          ramya.tantry Ramya Tantry (Inactive) added a comment -

          Hi Diana Wong,

          Error were generated for 2018 because 2018 PDF templates are not present. Usually,IRS releases PDF templates of tax year 3 months before actual processing. As ACA execution for Tax year 2017 is going on,PDF templates till 2017 are released by IRS.

          We have already added in our Learning(WT-12408) that when template of future date is not present,proper message should be displayed.We will be taking this up after ACA Execution is done.

          However,in case if you want to test for 2018,we can copy paste the 2017 templates so that error will not come.But the data will be written to 2017 PDF.

          CC: Nandkumar Prabhakar Karlekar,Mahendra Mungase,Sachin Hingole,Smita Pawar,Nidhi Kaul

          Show
          ramya.tantry Ramya Tantry (Inactive) added a comment - Hi Diana Wong , Error were generated for 2018 because 2018 PDF templates are not present. Usually,IRS releases PDF templates of tax year 3 months before actual processing. As ACA execution for Tax year 2017 is going on,PDF templates till 2017 are released by IRS. We have already added in our Learning( WT-12408 ) that when template of future date is not present,proper message should be displayed.We will be taking this up after ACA Execution is done. However,in case if you want to test for 2018,we can copy paste the 2017 templates so that error will not come.But the data will be written to 2017 PDF. CC: Nandkumar Prabhakar Karlekar , Mahendra Mungase , Sachin Hingole , Smita Pawar , Nidhi Kaul
          Hide
          diana Diana Wong (Inactive) added a comment -

          Thank you for the update; saw the note on WT-12408. Nope I don't need to test 2018 data on 2017 template, just need to make sure we are showing the prompt and not letting them run without updated template. Team can also consider in WT-12408 for the default date on page load to be based on the year the latest template is available for. We can close this ticket now. Appreciate it.

          Show
          diana Diana Wong (Inactive) added a comment - Thank you for the update; saw the note on WT-12408 . Nope I don't need to test 2018 data on 2017 template, just need to make sure we are showing the prompt and not letting them run without updated template. Team can also consider in WT-12408 for the default date on page load to be based on the year the latest template is available for. We can close this ticket now. Appreciate it.
          Hide
          ramya.tantry Ramya Tantry (Inactive) added a comment -

          Hi Diana Wong,

          Thanks for your input. We will add in our learning about the default date to be populated on IRS reports.

          Show
          ramya.tantry Ramya Tantry (Inactive) added a comment - Hi Diana Wong , Thanks for your input. We will add in our learning about the default date to be populated on IRS reports.

            People

            Assignee:
            mahendra.mungase Mahendra Mungase (Inactive)
            Reporter:
            mahendra.mungase Mahendra Mungase (Inactive)
            Developer:
            Kumar Chhajed (Inactive)
            QA:
            Mahendra Mungase (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            5 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:
              Dev Due Date:
              Code Review Date:

                Time Tracking

                Estimated:
                Original Estimate - 16h Original Estimate - 16h
                16h
                Remaining:
                Remaining Estimate - 0h
                0h
                Logged:
                Time Spent - 32.75h
                32.75h