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  1. New Features 2017
  2. NF-5188

Edge -> CHMC- > Pending EOI, Pending Queue -> Loading pending EOI pages, system shows page not responding

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Low
    • Resolution: Bug Fixed
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Environment:
      Others
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Level:
      Partner
    • Module:
      Performance
    • Reported by:
      Harbinger
    • Company:
      All Clients/Multiple Clients
    • Item State:
      Stage QA - Production Deployment on Hold
    • Browser:
      Microsoft Edge

      Description

      1)Login with Partner
      2)Select company
      3)BenAdmin -> Pending EOI
      4)System shows Page not responding while loading Pending EOI Page
      5)Same issue exists for Pending Queue

        Attachments

        1. PendingEOI.jpg
          PendingEOI.jpg
          95 kB
        2. pending eoi.png
          pending eoi.png
          89 kB
        3. PendingQueue.jpg
          PendingQueue.jpg
          119 kB
        4. pending queue.png
          pending queue.png
          65 kB

          Issue Links

            Activity

            Show
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - cc : Rakesh Roy Prasad Pise Sachin Hingole
            Hide
            sonali.farakate Sonali Farakate (Inactive) added a comment -

            Hi Team,

            Not responding is appearing in EDGE browser. I feel it is taking almost 15-20 seconds to load this page this is the reason not responding message is appearing.

            Our finding is, when we comment Pending EOI from page, page loads quickly. So bottleneck must be at Pending EOI.

            Can we look into this page for performance where we need to perform code changes? Please guide us on performance improvement.

            CC: Bharti Satpute, Nidhi Kaul

            Show
            sonali.farakate Sonali Farakate (Inactive) added a comment - Hi Team, Not responding is appearing in EDGE browser. I feel it is taking almost 15-20 seconds to load this page this is the reason not responding message is appearing. Our finding is, when we comment Pending EOI from page, page loads quickly. So bottleneck must be at Pending EOI. Can we look into this page for performance where we need to perform code changes? Please guide us on performance improvement. CC: Bharti Satpute , Nidhi Kaul
            Hide
            vijayendra Vijayendra Shinde (Inactive) added a comment -

            This appears to be for internal testing and not client. I don’t recall Edge being a common browser so shifting the priority to low.

            Show
            vijayendra Vijayendra Shinde (Inactive) added a comment - This appears to be for internal testing and not client. I don’t recall Edge being a common browser so shifting the priority to low.
            Hide
            nandkumar Nandkumar Prabhakar Karlekar (Inactive) added a comment -

            Hi Vijayendra Shinde,

            Please talk with Nidhi , if this need to be considered for performance optimization, Let me know.

            Show
            nandkumar Nandkumar Prabhakar Karlekar (Inactive) added a comment - Hi Vijayendra Shinde , Please talk with Nidhi , if this need to be considered for performance optimization, Let me know.
            Hide
            sonali.farakate Sonali Farakate (Inactive) added a comment -

            Hi Jayshree Nagpure

            I have checked this issue on all the browsers, It is working fine on all other except MS Edge.
            On edge it is giving error like "Not Responding" But the page is getting loaded after few seconds.

            As per my analysis, It is system behavior for MS Edge that it shows message "Not Responding" if page not get loaded in 250 to 500ms.

            I have changed the workflow of these two pages as per stage(like previous folw) as per discussion with Vijayendra Shinde, So that page will be loaded on click of Search icon. This is giving better performance that the new implementation.

            As It is working fine for other browsers, Assigning this ticket back to you.

            Thanks,
            Sonali

            CC : Vijayendra Shinde Sachin Hingole

            Show
            sonali.farakate Sonali Farakate (Inactive) added a comment - Hi Jayshree Nagpure I have checked this issue on all the browsers, It is working fine on all other except MS Edge. On edge it is giving error like "Not Responding" But the page is getting loaded after few seconds. As per my analysis, It is system behavior for MS Edge that it shows message "Not Responding" if page not get loaded in 250 to 500ms. I have changed the workflow of these two pages as per stage(like previous folw) as per discussion with Vijayendra Shinde , So that page will be loaded on click of Search icon. This is giving better performance that the new implementation. As It is working fine for other browsers, Assigning this ticket back to you. Thanks, Sonali CC : Vijayendra Shinde Sachin Hingole
            Hide
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment -

            Verified on codemap.
            Browser: EDGE
            Company: For QA-CCSF-Azure

            Page takes 250ms to 500ms to load .Not responding message shows at time of loading.
            Working properly.
            PFA,

            Thanks,
            Sanjana Jadhav

            CC: Prasad PiseSachin Hingole Rakesh Roy

            Show
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment - Verified on codemap. Browser: EDGE Company: For QA-CCSF-Azure Page takes 250ms to 500ms to load .Not responding message shows at time of loading. Working properly. PFA, Thanks, Sanjana Jadhav CC: Prasad Pise Sachin Hingole Rakesh Roy
            Hide
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment - - edited

            Verified on Production.
            Company: CHMC For HSPL
            Page takes 250ms to 500ms to load .Not responding message shows at time of loading.
            Working properly.Hence closing this issue.

            Thanks,
            Sanjana Jadhav

            CC: Prasad Pise Sachin Hingole Rakesh Roy

            Show
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment - - edited Verified on Production. Company: CHMC For HSPL Page takes 250ms to 500ms to load .Not responding message shows at time of loading. Working properly.Hence closing this issue. Thanks, Sanjana Jadhav CC: Prasad Pise Sachin Hingole Rakesh Roy

              People

              Assignee:
              sanjana.jadhav Sanjana Jadhav (Inactive)
              Reporter:
              jayshree.nagpure Jayshree Nagpure (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              5 Start watching this issue

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                Updated:
                Resolved:

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