Uploaded image for project: 'New Features 2017'
  1. New Features 2017
  2. NF-5188

Edge -> CHMC- > Pending EOI, Pending Queue -> Loading pending EOI pages, system shows page not responding

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Low
    • Resolution: Bug Fixed
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Environment:
      Others
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Level:
      Partner
    • Module:
      Performance
    • Reported by:
      Harbinger
    • Company:
      All Clients/Multiple Clients
    • Item State:
      Stage QA - Production Deployment on Hold
    • Browser:
      Microsoft Edge

      Description

      1)Login with Partner
      2)Select company
      3)BenAdmin -> Pending EOI
      4)System shows Page not responding while loading Pending EOI Page
      5)Same issue exists for Pending Queue

        Attachments

        1. PendingEOI.jpg
          PendingEOI.jpg
          95 kB
        2. pending eoi.png
          pending eoi.png
          89 kB
        3. PendingQueue.jpg
          PendingQueue.jpg
          119 kB
        4. pending queue.png
          pending queue.png
          65 kB

          Issue Links

            Activity

            jayshree.nagpure Jayshree Nagpure (Inactive) created issue -
            Show
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - cc : Rakesh Roy Prasad Pise Sachin Hingole
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Field Original Value New Value
            Attachment PendingEOI.jpg [ 68519 ]
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Attachment PendingQueue.jpg [ 68520 ]
            vijayendra Vijayendra Shinde (Inactive) made changes -
            Assignee Nidhi Kaul [ nidhi.kaul ] Komal Barde [ komal.barde ]
            vijayendra Vijayendra Shinde (Inactive) made changes -
            Assignee Komal Barde [ komal.barde ] Sonali Farakate [ sonali.farakate ]
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Browser Microsoft Edge [ 18468 ]
            sonali.farakate Sonali Farakate (Inactive) logged work - 27/Nov/17 07:10 PM
            • Time Spent:
              1.5h
               

              Analyasis

            sonali.farakate Sonali Farakate (Inactive) made changes -
            Component/s UI Refresh [ 10902 ]
            sonali.farakate Sonali Farakate (Inactive) made changes -
            Module Parent values: UI Refresh(14304) Parent values: Performance(14601)
            Hide
            sonali.farakate Sonali Farakate (Inactive) added a comment -

            Hi Team,

            Not responding is appearing in EDGE browser. I feel it is taking almost 15-20 seconds to load this page this is the reason not responding message is appearing.

            Our finding is, when we comment Pending EOI from page, page loads quickly. So bottleneck must be at Pending EOI.

            Can we look into this page for performance where we need to perform code changes? Please guide us on performance improvement.

            CC: Bharti Satpute, Nidhi Kaul

            Show
            sonali.farakate Sonali Farakate (Inactive) added a comment - Hi Team, Not responding is appearing in EDGE browser. I feel it is taking almost 15-20 seconds to load this page this is the reason not responding message is appearing. Our finding is, when we comment Pending EOI from page, page loads quickly. So bottleneck must be at Pending EOI. Can we look into this page for performance where we need to perform code changes? Please guide us on performance improvement. CC: Bharti Satpute , Nidhi Kaul
            sonali.farakate Sonali Farakate (Inactive) made changes -
            Assignee Sonali Farakate [ sonali.farakate ] Nandkumar Prabhakar Karlekar [ satyap ]
            sonali.farakate Sonali Farakate (Inactive) made changes -
            Remaining Estimate 0h [ 0 ]
            Time Spent 1.5h [ 5400 ]
            Worklog Id 93152 [ 93152 ]
            sonali.farakate Sonali Farakate (Inactive) made changes -
            Time Spent 1.5h [ 5400 ] 3.5h [ 12600 ]
            Worklog Id 93153 [ 93153 ]
            sonali.farakate Sonali Farakate (Inactive) logged work - 28/Nov/17 07:11 PM
            • Time Spent:
              2h
               

              Discussion and analysis

            sachin.hingole Sachin Hingole (Inactive) made changes -
            Level Partner [ 15802 ]
            Original Estimate 0h [ 0 ]
            roshan.deshmukh Roshan Deshmukh (Inactive) logged work - 04/Jan/18 08:00 AM - edited
            • Time Spent:
              6h
               

              Pending EIO query and data binding analysis

            Hide
            vijayendra Vijayendra Shinde (Inactive) added a comment -

            This appears to be for internal testing and not client. I don’t recall Edge being a common browser so shifting the priority to low.

            Show
            vijayendra Vijayendra Shinde (Inactive) added a comment - This appears to be for internal testing and not client. I don’t recall Edge being a common browser so shifting the priority to low.
            vijayendra Vijayendra Shinde (Inactive) made changes -
            Priority Medium [ 3 ] Low [ 4 ]
            roshan.deshmukh Roshan Deshmukh (Inactive) logged work - 05/Jan/18 01:52 PM
            • Time Spent:
              6h
               

              Concern: Pending EOI system shows page not responding

              For few records it perform fast, but for more records it slow down the system

              Implementation :

              If we are going to load heavy data one time, it makes page slow. So, we should always prefer to bring the small amount of the data one time and render it on the View.

              Apply proper pagination for the grid.

              Discussion is needed for Finilizing the approch.

            roshan.deshmukh Roshan Deshmukh (Inactive) made changes -
            Time Spent 3.5h [ 12600 ] 9.5h [ 34200 ]
            Worklog Id 99534 [ 99534 ]
            roshan.deshmukh Roshan Deshmukh (Inactive) made changes -
            Time Spent 9.5h [ 34200 ] 15.5h [ 55800 ]
            Worklog Id 99556 [ 99556 ]
            roshan.deshmukh Roshan Deshmukh (Inactive) made changes -
            Worklog Id 99556 [ 99556 ]
            Hide
            nandkumar Nandkumar Prabhakar Karlekar (Inactive) added a comment -

            Hi Vijayendra Shinde,

            Please talk with Nidhi , if this need to be considered for performance optimization, Let me know.

            Show
            nandkumar Nandkumar Prabhakar Karlekar (Inactive) added a comment - Hi Vijayendra Shinde , Please talk with Nidhi , if this need to be considered for performance optimization, Let me know.
            nandkumar Nandkumar Prabhakar Karlekar (Inactive) made changes -
            Assignee Nandkumar Prabhakar Karlekar [ satyap ] Vijayendra Shinde [ ID10506 ]
            vijayendra Vijayendra Shinde (Inactive) made changes -
            Assignee Vijayendra Shinde [ ID10506 ] Mukund Patil [ mukund.patil ]
            mukund.patil Mukund Patil (Inactive) made changes -
            Link This issue is duplicated by NF-5816 [ NF-5816 ]
            mukund.patil Mukund Patil (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            mukund.patil Mukund Patil (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: In Progress(10206)
            mukund.patil Mukund Patil (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: In Progress(10206) Parent values: Development(10200)Level 1 values: Ready for Review(10208)
            mukund.patil Mukund Patil (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: Ready for Review(10208) Parent values: Development(10200)Level 1 values: In Progress(10206)
            vijayendra Vijayendra Shinde (Inactive) made changes -
            Assignee Mukund Patil [ mukund.patil ] Sonali Farakate [ sonali.farakate ]
            sonali.farakate Sonali Farakate (Inactive) logged work - 10/Feb/18 07:18 AM
            • Time Spent:
              6h
               

              Analysis of issue

            Hide
            sonali.farakate Sonali Farakate (Inactive) added a comment -

            Hi Jayshree Nagpure

            I have checked this issue on all the browsers, It is working fine on all other except MS Edge.
            On edge it is giving error like "Not Responding" But the page is getting loaded after few seconds.

            As per my analysis, It is system behavior for MS Edge that it shows message "Not Responding" if page not get loaded in 250 to 500ms.

            I have changed the workflow of these two pages as per stage(like previous folw) as per discussion with Vijayendra Shinde, So that page will be loaded on click of Search icon. This is giving better performance that the new implementation.

            As It is working fine for other browsers, Assigning this ticket back to you.

            Thanks,
            Sonali

            CC : Vijayendra Shinde Sachin Hingole

            Show
            sonali.farakate Sonali Farakate (Inactive) added a comment - Hi Jayshree Nagpure I have checked this issue on all the browsers, It is working fine on all other except MS Edge. On edge it is giving error like "Not Responding" But the page is getting loaded after few seconds. As per my analysis, It is system behavior for MS Edge that it shows message "Not Responding" if page not get loaded in 250 to 500ms. I have changed the workflow of these two pages as per stage(like previous folw) as per discussion with Vijayendra Shinde , So that page will be loaded on click of Search icon. This is giving better performance that the new implementation. As It is working fine for other browsers, Assigning this ticket back to you. Thanks, Sonali CC : Vijayendra Shinde Sachin Hingole
            sonali.farakate Sonali Farakate (Inactive) made changes -
            Assignee Sonali Farakate [ sonali.farakate ] Jayshree Nagpure [ jayshree.nagpure ]
            sonali.farakate Sonali Farakate (Inactive) made changes -
            Time Spent 15.5h [ 55800 ] 21.5h [ 77400 ]
            Worklog Id 104104 [ 104104 ]
            khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: In Progress(10206) Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) Parent values: LB QA(10201)Level 1 values: In Testing(10210)
            sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
            Attachment pending eoi.png [ 73379 ]
            sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
            Attachment pending queue.png [ 73380 ]
            Hide
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment -

            Verified on codemap.
            Browser: EDGE
            Company: For QA-CCSF-Azure

            Page takes 250ms to 500ms to load .Not responding message shows at time of loading.
            Working properly.
            PFA,

            Thanks,
            Sanjana Jadhav

            CC: Prasad PiseSachin Hingole Rakesh Roy

            Show
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment - Verified on codemap. Browser: EDGE Company: For QA-CCSF-Azure Page takes 250ms to 500ms to load .Not responding message shows at time of loading. Working properly. PFA, Thanks, Sanjana Jadhav CC: Prasad Pise Sachin Hingole Rakesh Roy
            sanjana.jadhav Sanjana Jadhav (Inactive) logged work - 14/Feb/18 11:05 AM
            • Time Spent:
              0.7h
               

              Verified on codemap

            sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: In Testing(10210) Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213)
            sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
            Assignee Jayshree Nagpure [ jayshree.nagpure ] Sanjana Jadhav [ sanjana.jadhav ]
            sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
            Time Spent 21.5h [ 77400 ] 22.2h [ 79920 ]
            Worklog Id 104544 [ 104544 ]
            khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213) Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602)
            sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602) Parent values: Stage QA(10202)Level 1 values: In Testing(10214)
            sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
            Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
            sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: In Testing(10214) Parent values: Stage QA(10202)Level 1 values: Production Deployment on Hold(10224)
            Hide
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment - - edited

            Verified on Production.
            Company: CHMC For HSPL
            Page takes 250ms to 500ms to load .Not responding message shows at time of loading.
            Working properly.Hence closing this issue.

            Thanks,
            Sanjana Jadhav

            CC: Prasad Pise Sachin Hingole Rakesh Roy

            Show
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment - - edited Verified on Production. Company: CHMC For HSPL Page takes 250ms to 500ms to load .Not responding message shows at time of loading. Working properly.Hence closing this issue. Thanks, Sanjana Jadhav CC: Prasad Pise Sachin Hingole Rakesh Roy
            sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
            Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
            sanjana.jadhav Sanjana Jadhav (Inactive) logged work - 27/Mar/18 02:00 AM
            • Time Spent:
              0.5h
               

              Production testing

            sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
            Time Spent 22.2h [ 79920 ] 22.7h [ 81720 ]
            Worklog Id 110004 [ 110004 ]
            sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
            Resolution Bug Fixed [ 10402 ]
            Status Production Testing [ 10202 ] Production Complete [ 10028 ]
            sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
            Status Production Complete [ 10028 ] Closed [ 6 ]
            Transition Time In Source Status Execution Times
            Mukund Patil (Inactive) made transition -
            Open In Development
            69d 16h 55m 1
            Jayshree Nagpure (Inactive) made transition -
            In Development In LB Testing
            11d 2h 32m 1
            Sanjana Jadhav (Inactive) made transition -
            In LB Testing Stage Testing
            6d 21h 19m 1
            Sanjana Jadhav (Inactive) made transition -
            Stage Testing In Production Testing
            34d 19h 20m 1
            Sanjana Jadhav (Inactive) made transition -
            In Production Testing Production Complete
            2h 13m 1
            Sanjana Jadhav (Inactive) made transition -
            Production Complete Closed
            3s 1

              People

              Assignee:
              sanjana.jadhav Sanjana Jadhav (Inactive)
              Reporter:
              jayshree.nagpure Jayshree Nagpure (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              5 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 0h
                  0h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 22.7h
                  22.7h