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  1. New Features 2017
  2. NF-5223

Pre-prod :- City of Bellevue - Server Error on Employee Reports

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Cannot Reproduce
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Environment:
      Pre Production
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Level:
      Admin, Employee
    • Module:
      BenAdmin - Report
    • Reported by:
      Harbinger
    • Company:
      City of Bellevue
    • Item State:
      Development - In Analysis
    • Browser:
      Google Chrome
    • UAT For:
      UI Refresh

      Description

      Server error displayed for EE reports like Eligibility Report and Employee Plan Eligibility Report on City of Bellevue for hspl company with Admin login managing an Employee

      Please find attached error logs

        Attachments

          Issue Links

            Activity

            venkatesh.pujari Venkatesh Pujari (Inactive) created issue -
            venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
            Field Original Value New Value
            Link This issue clones NF-5215 [ NF-5215 ]
            venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
            Description Server error displayed for EE reports like Eligibility Report and Employee Plan Eligibility Report on City of SSF company

            Above issue exists for Admin Login managing an EE on City of SSF For hspl company

            Attached are the screen shots and Error Logs
            Server error displayed for EE reports like Eligibility Report and Employee Plan Eligibility Report on City of Bellevue for hspl company with Admin login managing an Employee
            venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
            Company City of SSF [ 10443 ] City of Bellevue [ 13421 ]
            venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
            Browser IE 11 [ 16304 ] Google Chrome [ 16306 ]
            venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
            Description Server error displayed for EE reports like Eligibility Report and Employee Plan Eligibility Report on City of Bellevue for hspl company with Admin login managing an Employee
            Server error displayed for EE reports like Eligibility Report and Employee Plan Eligibility Report on City of Bellevue for hspl company with Admin login managing an Employee

            Please find attached error logs
            venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
            venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
            Attachment EligibilityReportBellevue.txt [ 68606 ]
            venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
            Link This issue relates to NF-5195 [ NF-5195 ]
            Hide
            vijayendra Vijayendra Shinde (Inactive) added a comment -
            Show
            vijayendra Vijayendra Shinde (Inactive) added a comment - CC: Nidhi Kaul , Gaurav Sodani
            vijayendra Vijayendra Shinde (Inactive) made changes -
            Assignee Vijayendra Shinde [ ID10506 ] Prasanna Karlekar [ prasanna ]
            Hide
            prasanna Prasanna Karlekar (Inactive) added a comment -
            Show
            prasanna Prasanna Karlekar (Inactive) added a comment - cc: Jyoti Agrawal
            prasanna Prasanna Karlekar (Inactive) made changes -
            Assignee Prasanna Karlekar [ prasanna ] Harshada Borole [ harshada.borole ]
            prasanna Prasanna Karlekar (Inactive) logged work - 28/Nov/17 10:00 AM
            • Time Spent:
              0.5h
               

              Issue go through
              Initial analysis
              Discussion

            Hide
            harshada.borole Harshada Borole (Inactive) added a comment -

            Hi Venkatesh Pujari,

            Cannot reproduce this error at my end. Please verify at your end and assign me back if issue persists.

            Thank you,
            Harshada

            cc: Jyoti Agrawal,Prasanna Karlekar

            Show
            harshada.borole Harshada Borole (Inactive) added a comment - Hi Venkatesh Pujari , Cannot reproduce this error at my end. Please verify at your end and assign me back if issue persists. Thank you, Harshada cc: Jyoti Agrawal , Prasanna Karlekar
            harshada.borole Harshada Borole (Inactive) made changes -
            Assignee Harshada Borole [ harshada.borole ] Venkatesh Pujari [ venkatesh.pujari ]
            harshada.borole Harshada Borole (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: In Analysis(10204)
            harshada.borole Harshada Borole (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            harshada.borole Harshada Borole (Inactive) made changes -
            Resolution Cannot Reproduce [ 5 ]
            Status In Development [ 10007 ] Rejected [ 10004 ]
            harshada.borole Harshada Borole (Inactive) logged work - 28/Nov/17 04:09 PM
            • Time Spent:
              0.5h
               

              Issue analysis,
              ticket update.

            harshada.borole Harshada Borole (Inactive) made changes -
            Remaining Estimate 0h [ 0 ]
            Time Spent 0.5h [ 1800 ]
            Worklog Id 93321 [ 93321 ]
            prasanna Prasanna Karlekar (Inactive) made changes -
            Time Spent 0.5h [ 1800 ] 1h [ 3600 ]
            Worklog Id 93958 [ 93958 ]
            nidhi.kaul Nidhi Kaul (Inactive) made changes -
            Environment Others [ 18445 ] Pre Production [ 18470 ]
            Hide
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment -

            Hi Harshada Borole,

            This issue is not being reproduced now. But as you can see the error log attached this issue existed when I logged this. The issue might have been fixed by some other fix.

            Sachin Hingole,Prasanna Karlekar

            Thanks,
            Venkatesh

            Show
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - Hi Harshada Borole , This issue is not being reproduced now. But as you can see the error log attached this issue existed when I logged this. The issue might have been fixed by some other fix. Sachin Hingole , Prasanna Karlekar Thanks, Venkatesh
            venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
            Status Rejected [ 10004 ] Closed [ 6 ]
            venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
            Time Spent 1h [ 3600 ] 1.5h [ 5400 ]
            Worklog Id 95526 [ 95526 ]
            venkatesh.pujari Venkatesh Pujari (Inactive) logged work - 11/Dec/17 05:26 PM
            • Time Spent:
              0.5h
               

              Trying to reproduce issue

            Transition Time In Source Status Execution Times
            Harshada Borole (Inactive) made transition -
            Open In Development
            22h 59m 1
            Harshada Borole (Inactive) made transition -
            In Development Rejected
            8s 1
            Venkatesh Pujari (Inactive) made transition -
            Rejected Closed
            12d 17h 55m 1

              People

              Assignee:
              venkatesh.pujari Venkatesh Pujari (Inactive)
              Reporter:
              venkatesh.pujari Venkatesh Pujari (Inactive)
              QA:
              Venkatesh Pujari (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              3 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

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                  Original Estimate - Not Specified
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                  Remaining:
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                  Logged:
                  Time Spent - 1.5h
                  1.5h