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  1. New Features 2017
  2. NF-5260

Internal Error prompt from actionable counter 'Pending EOI'

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Environment:
      Others
    • Bug Type:
      Functional
    • Bug Severity:
      Blocker
    • Level:
      Admin
    • Module:
      BenAdmin
    • Reported by:
      CareerBuilder
    • Company:
      All Clients/Multiple Clients
    • Item State:
      Stage QA - Production Deployment on Hold
    • Browser:
      Google Chrome

      Description

      Credential: kindercareadmin Password@1

      Comments: If you click from actionable counter, it will trigger this error but not from BenAdmin navigation even though both are routing to same link and same criteria. Seconds after the error prompt show, the report does load and if you close the prompt, you can access the report.

      Action: Investigate and address the internal error prompt triggered from actionable counter

        Attachments

          Activity

          diana Diana Wong (Inactive) created issue -
          komal.barde Komal Barde (Inactive) made changes -
          Field Original Value New Value
          Assignee Satya [ ID10004 ] Komal Barde [ komal.barde ]
          komal.barde Komal Barde (Inactive) made changes -
          Status Open [ 1 ] In Development [ 10007 ]
          sachin.hingole Sachin Hingole (Inactive) made changes -
          Key WT-12430 NF-5260
          Project WORKTERRA [ 10000 ] New Features 2017 [ 11000 ]
          komal.barde Komal Barde (Inactive) logged work - 29/Nov/17 08:49 AM
          • Time Spent:
            3h
             
            • Debugging SP dbo.OES_SP_GetUserHomePageLinks.StoreProcedure.sql
            • Fixing issue
            • Attained code review meeting
            • Merge script
            • Commit changes
          nidhi.kaul Nidhi Kaul (Inactive) made changes -
          Component/s UI Refresh [ 10902 ]
          pratap.patil Pratap Patil (Inactive) logged work - 29/Nov/17 08:52 AM
          • Time Spent:
            3h
             
            • Analysis of Issue.
            • Debugging the stored procedure for finding the root cause.
            • script correction.
          Hide
          komal.barde Komal Barde (Inactive) added a comment - - edited

          Hi Sachin Hingole,

          This changes related to this jira will get deployed in next build.
          So assigning this jira to you.

          Thanks,
          Komal.

          CC:Nidhi Kaul,Vijayendra Shinde

          Show
          komal.barde Komal Barde (Inactive) added a comment - - edited Hi Sachin Hingole , This changes related to this jira will get deployed in next build. So assigning this jira to you. Thanks, Komal. CC: Nidhi Kaul , Vijayendra Shinde
          komal.barde Komal Barde (Inactive) made changes -
          Assignee Komal Barde [ komal.barde ] Sachin Hingole [ sachin.hingole ]
          Resolution Duplicate [ 3 ]
          Status In Development [ 10007 ] Rejected [ 10004 ]
          komal.barde Komal Barde (Inactive) made changes -
          Resolution Duplicate [ 3 ] Unresolved [ 10200 ]
          Status Rejected [ 10004 ] Reopen [ 4 ]
          komal.barde Komal Barde (Inactive) made changes -
          Status Reopen [ 4 ] In Development [ 10007 ]
          komal.barde Komal Barde (Inactive) made changes -
          Item State Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209)
          komal.barde Komal Barde (Inactive) made changes -
          Assignee Sachin Hingole [ sachin.hingole ] Komal Barde [ komal.barde ]
          komal.barde Komal Barde (Inactive) made changes -
          Assignee Komal Barde [ komal.barde ] Sachin Hingole [ sachin.hingole ]
          Hide
          komal.barde Komal Barde (Inactive) added a comment -

          List of modified file:
          /branches/UiRefresh-LB/Database Objects/OnlineEnrollment/04_Stored Procedures/dbo.OES_SP_GetUserHomePageLinks.StoreProcedure.sql file.

          Show
          komal.barde Komal Barde (Inactive) added a comment - List of modified file : /branches/UiRefresh-LB/Database Objects/OnlineEnrollment/04_Stored Procedures/dbo.OES_SP_GetUserHomePageLinks.StoreProcedure.sql file.
          mahendra.mungase Mahendra Mungase (Inactive) made changes -
          Item State Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209) Parent values: LB QA(10201)Level 1 values: In Testing(10210)
          mahendra.mungase Mahendra Mungase (Inactive) made changes -
          Status In Development [ 10007 ] Local Testing [ 10200 ]
          mahendra.mungase Mahendra Mungase (Inactive) made changes -
          Assignee Sachin Hingole [ sachin.hingole ] Mahendra Mungase [ mahendra.mungase ]
          Hide
          mahendra.mungase Mahendra Mungase (Inactive) added a comment -

          Hi Diana Wong

          We have verified this issue on Azure and it is working as expected. Can you please verify at your end.

          Thanks,
          Mahendra

          Show
          mahendra.mungase Mahendra Mungase (Inactive) added a comment - Hi Diana Wong We have verified this issue on Azure and it is working as expected. Can you please verify at your end. Thanks, Mahendra
          mahendra.mungase Mahendra Mungase (Inactive) made changes -
          Assignee Mahendra Mungase [ mahendra.mungase ] Diana Wong [ diana ]
          mahendra.mungase Mahendra Mungase (Inactive) made changes -
          Item State Parent values: LB QA(10201)Level 1 values: In Testing(10210) Parent values: LB QA(10201)Level 1 values: On Hold(10211)
          Hide
          rakeshr Rakesh Roy (Inactive) added a comment -

          Komal Barde please update 3C's.
          Nidhi Kaul

          Show
          rakeshr Rakesh Roy (Inactive) added a comment - Komal Barde please update 3C's. Nidhi Kaul
          vijayendra Vijayendra Shinde (Inactive) logged work - 29/Nov/17 03:45 PM
          • Time Spent:
            0.5h
             

            Code Review

          Hide
          komal.barde Komal Barde (Inactive) added a comment -

          Concern :
          Internal Error prompt from actionable counter 'Pending EOI'

          Cause :
          The project ID value was missing on navigation of additional counters.

          Correction :
          Modified dbo.OES_SP_GetUserHomePageLinks.StoreProcedure.sql and added project ID column in navigation of additional counters.

          Show
          komal.barde Komal Barde (Inactive) added a comment - Concern : Internal Error prompt from actionable counter 'Pending EOI' Cause : The project ID value was missing on navigation of additional counters. Correction : Modified dbo.OES_SP_GetUserHomePageLinks.StoreProcedure.sql and added project ID column in navigation of additional counters.
          mahendra.mungase Mahendra Mungase (Inactive) logged work - 30/Nov/17 04:21 AM
          • Time Spent:
            0.5h
             

            Bug verification on Azure

          mahendra.mungase Mahendra Mungase (Inactive) made changes -
          Remaining Estimate 1h [ 3600 ]
          Original Estimate 1h [ 3600 ]
          mahendra.mungase Mahendra Mungase (Inactive) made changes -
          Remaining Estimate 1h [ 3600 ] 0.5h [ 1800 ]
          Time Spent 0.5h [ 1800 ]
          Worklog Id 93799 [ 93799 ]
          komal.barde Komal Barde (Inactive) made changes -
          Remaining Estimate 0.5h [ 1800 ] 0h [ 0 ]
          Time Spent 0.5h [ 1800 ] 3.5h [ 12600 ]
          Worklog Id 93990 [ 93990 ]
          pratap.patil Pratap Patil (Inactive) made changes -
          Time Spent 3.5h [ 12600 ] 6.5h [ 23400 ]
          Worklog Id 94000 [ 94000 ]
          vijayendra Vijayendra Shinde (Inactive) made changes -
          Time Spent 6.5h [ 23400 ] 7h [ 25200 ]
          Worklog Id 94122 [ 94122 ]
          sachin.hingole Sachin Hingole (Inactive) made changes -
          Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
          sachin.hingole Sachin Hingole (Inactive) made changes -
          Item State Parent values: LB QA(10201)Level 1 values: On Hold(10211) Parent values: Stage QA(10202)Level 1 values: Production Deployment on Hold(10224)
          Hide
          mahendra.mungase Mahendra Mungase (Inactive) added a comment -

          We have verified this issue from Company dashboard and BenAdmin. From both way, we able to access this report without issue.

          Thanks,
          Mahendra

          Show
          mahendra.mungase Mahendra Mungase (Inactive) added a comment - We have verified this issue from Company dashboard and BenAdmin. From both way, we able to access this report without issue. Thanks, Mahendra
          mahendra.mungase Mahendra Mungase (Inactive) made changes -
          Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
          mahendra.mungase Mahendra Mungase (Inactive) made changes -
          Resolution Unresolved [ 10200 ] Done [ 10000 ]
          Status Production Testing [ 10202 ] Production Complete [ 10028 ]
          mahendra.mungase Mahendra Mungase (Inactive) made changes -
          Status Production Complete [ 10028 ] Closed [ 6 ]
          mahendra.mungase Mahendra Mungase (Inactive) logged work - 08/Mar/18 06:32 AM
          • Time Spent:
            0.5h
             
            • Verified this issue on Production
          mahendra.mungase Mahendra Mungase (Inactive) made changes -
          Time Spent 7h [ 25200 ] 7.5h [ 27000 ]
          Worklog Id 108678 [ 108678 ]
          Transition Time In Source Status Execution Times
          Komal Barde (Inactive) made transition -
          Open In Development
          1h 17m 1
          Komal Barde (Inactive) made transition -
          In Development Rejected
          4h 42m 1
          Komal Barde (Inactive) made transition -
          Rejected Reopen
          35m 34s 1
          Komal Barde (Inactive) made transition -
          Reopen In Development
          3s 1
          Mahendra Mungase (Inactive) made transition -
          In Development In LB Testing
          1h 14m 1
          Sachin Hingole (Inactive) made transition -
          In LB Testing Stage Testing
          48d 4h 21m 1
          Mahendra Mungase (Inactive) made transition -
          Stage Testing In Production Testing
          49d 13h 47m 1
          Mahendra Mungase (Inactive) made transition -
          In Production Testing Production Complete
          9s 1
          Mahendra Mungase (Inactive) made transition -
          Production Complete Closed
          9s 1

            People

            Assignee:
            diana Diana Wong (Inactive)
            Reporter:
            diana Diana Wong (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - 1h Original Estimate - 1h
                1h
                Remaining:
                Remaining Estimate - 0h
                0h
                Logged:
                Time Spent - 7.5h
                7.5h