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Type:
Bug
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Status: Closed
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Priority:
High
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Resolution: Bug Fixed
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Affects Version/s: None
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Fix Version/s: None
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Component/s: UI Refresh
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Labels:None
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Environment:Others
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Bug Type:Functional
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Bug Severity:Critical
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Level:Partner
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Module:BenAdmin - Report
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Reported by:Implementation
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Company:TotalWorks
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Item State:Stage QA - Production Deployment on Hold
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Browser:IE 11, Google Chrome
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UAT For:UI Refresh
11/30 (Diana) - Able to reproduce the error (debbiek Password@1 and accessed TotalWorks's View Finalized Invoice'). While the icon of 'Download Document' will trigger a popup with the listing of Uploaded documents, the download function does not appear to be working for clicking on either the icon or the document file name. Recording at https://screencast-o-matic.com/watch/cbXvXl24vk .
Hi Sachin Hingole,
This is not an issue. This issue coming due to uploaded document's are not available on file server (i.e. they may be upload on another file server). But verified download functionality for new uploaded document. it is working fine.
Note: We need to copy all existing files from current file server to new file-server (i.e.Already uploaded files uploaded on old file server).
Parmeshwar Jumbad (Inactive)
added a comment - - edited Hi Sachin Hingole ,
This is not an issue. This issue coming due to uploaded document's are not available on file server (i.e. they may be upload on another file server). But verified download functionality for new uploaded document. it is working fine.
Note: We need to copy all existing files from current file server to new file-server (i.e.Already uploaded files uploaded on old file server).
CC: Prasanna Karlekar Gaurav Sodani Satya Ashwin Wankhede 
Nidhi Kaul (Inactive)
added a comment - Ashwin Wankhede
What is missing here? have we not copied the required files?
Nidhi.
Samir Hi [~parmeshwar.jumbade],
We have copied files from stage to azure of total Works company. Can you please check issue is resolved.
Hi Ashwin Wankhede,
As we discussed issue is resolved now on main company.
Sachin Hingole, please verify it now on main company.
Parmeshwar Jumbad (Inactive)
added a comment - Hi Ashwin Wankhede ,
As we discussed issue is resolved now on main company.
Sachin Hingole , please verify it now on main company.
CC: Prasanna Karlekar Gaurav Sodani This issue is Fixed on Azure.
Verified the fix on Production, as I don't have access to main company tested fix on "UVU For HSPL" by finalizing the invoice and downloading the uploaded document. Able to download the document without any error. Refer below screenshot for more details:
Closing the Jira.
Kunal Kedari (Inactive)
added a comment - Verified the fix on Production, as I don't have access to main company tested fix on "UVU For HSPL" by finalizing the invoice and downloading the uploaded document. Able to download the document without any error. Refer below screenshot for more details:
Closing the Jira.
CC:Prasanna Karlekar