[NF-5336] Under "view finalized Invoices" the documents under dowload documents will not launch - Workterra Jira

Details

Type: Bug
Status: Closed
Priority: High
Resolution: Bug Fixed
Affects Version/s: None
Fix Version/s: None
Component/s: UI Refresh
Labels:
None

Environment:

Others
Bug Type:
Functional
Bug Severity:
Critical
Level:

Partner
Module:
BenAdmin - Report
Reported by:
Implementation
Company:
TotalWorks
Item State:
Stage QA - Production Deployment on Hold
Browser:

IE 11, Google Chrome
UAT For:

UI Refresh

Description

11/30 (Diana) - Able to reproduce the error (debbiek Password@1 and accessed TotalWorks's View Finalized Invoice'). While the icon of 'Download Document' will trigger a popup with the listing of Uploaded documents, the download function does not appear to be working for clicking on either the icon or the document file name. Recording at https://screencast-o-matic.com/watch/cbXvXl24vk .

Sachin Hingole (Inactive) created issue - 01/Dec/17 11:49 AM

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Vijayendra Shinde (Inactive) added a comment - 04/Dec/17 04:59 AM

CC:Prasanna Karlekar

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Vijayendra Shinde (Inactive) added a comment - 04/Dec/17 04:59 AM CC: Prasanna Karlekar

Vijayendra Shinde (Inactive) made changes - 04/Dec/17 04:59 AM

Field	Original Value	New Value
Assignee	Nidhi Kaul [ nidhi.kaul ]	Harshada Borole [ harshada.borole ]

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Harshada Borole (Inactive) logged work - 05/Dec/17 04:35 PM

Time Spent:

1h

Issue Analysis

Harshada Borole (Inactive) made changes - 06/Dec/17 04:36 AM

Remaining Estimate		0h [ 0 ]
Time Spent		1h [ 3600 ]
Worklog Id		94824 [ 94824 ]

Permalink

Prasanna Karlekar (Inactive) logged work - 06/Dec/17 10:30 PM

Time Spent:

0.25h

Discussion

Prasanna Karlekar (Inactive) made changes - 07/Dec/17 08:02 AM

Assignee

Harshada Borole [ harshada.borole ]

Parmeshwar Jumbad [ parmeshwar.jumbade ]

Prasanna Karlekar (Inactive) made changes - 07/Dec/17 08:02 AM

Status

Open [ 1 ]

In Development [ 10007 ]

Prasanna Karlekar (Inactive) made changes - 07/Dec/17 08:03 AM

Item State		Parent values: Development(10200)Level 1 values: In Analysis(10204)
Original Estimate		0h [ 0 ]

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Parmeshwar Jumbad (Inactive) added a comment - 07/Dec/17 08:54 AM - edited

Hi Sachin Hingole,

This is not an issue. This issue coming due to uploaded document's are not available on file server (i.e. they may be upload on another file server). But verified download functionality for new uploaded document. it is working fine.

Note: We need to copy all existing files from current file server to new file-server (i.e.Already uploaded files uploaded on old file server).

CC: Prasanna Karlekar Gaurav Sodani Satya Ashwin Wankhede

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Parmeshwar Jumbad (Inactive) added a comment - 07/Dec/17 08:54 AM - edited Hi Sachin Hingole , This is not an issue. This issue coming due to uploaded document's are not available on file server (i.e. they may be upload on another file server). But verified download functionality for new uploaded document. it is working fine. Note: We need to copy all existing files from current file server to new file-server (i.e.Already uploaded files uploaded on old file server). CC: Prasanna Karlekar Gaurav Sodani Satya Ashwin Wankhede

Parmeshwar Jumbad (Inactive) made changes - 07/Dec/17 08:55 AM

Resolution		Unresolved [ 10200 ]
Status	In Development [ 10007 ]	Rejected [ 10004 ]

Parmeshwar Jumbad (Inactive) made changes - 07/Dec/17 08:56 AM

Assignee

Parmeshwar Jumbad [ parmeshwar.jumbade ]

Sachin Hingole [ sachin.hingole ]

Parmeshwar Jumbad (Inactive) made changes - 07/Dec/17 08:57 AM

Item State

Parent values: Development(10200)Level 1 values: In Analysis(10204)

Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)

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Nidhi Kaul (Inactive) added a comment - 07/Dec/17 12:45 PM

Ashwin Wankhede
What is missing here? have we not copied the required files?

Nidhi.

Samir

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Nidhi Kaul (Inactive) added a comment - 07/Dec/17 12:45 PM Ashwin Wankhede What is missing here? have we not copied the required files? Nidhi. Samir

Nidhi Kaul (Inactive) made changes - 07/Dec/17 12:45 PM

Assignee

Sachin Hingole [ sachin.hingole ]

Ashwin Wankhede [ ashwin.wankhede ]

Nidhi Kaul (Inactive) made changes - 07/Dec/17 12:46 PM

Status

Rejected [ 10004 ]

Reopen [ 4 ]

Permalink

Parmeshwar Jumbad (Inactive) logged work - 07/Dec/17 04:48 PM

Time Spent:

2.5h

File Antivirus Scanner flag changes discussion with Ashwin
Verified File upload and download functionality On Azure
JIRA Update
Discussion with Ashwin related to move Invoice files while company Moigration

Parmeshwar Jumbad (Inactive) made changes - 07/Dec/17 04:49 PM

Time Spent	1h [ 3600 ]	3.5h [ 12600 ]
Worklog Id		95177 [ 95177 ]

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Ashwin Wankhede (Inactive) added a comment - 08/Dec/17 11:28 AM

Hi [~parmeshwar.jumbade],

We have copied files from stage to azure of total Works company. Can you please check issue is resolved.

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Ashwin Wankhede (Inactive) added a comment - 08/Dec/17 11:28 AM Hi [~parmeshwar.jumbade] , We have copied files from stage to azure of total Works company. Can you please check issue is resolved.

Nidhi Kaul (Inactive) made changes - 11/Dec/17 11:01 AM

Assignee

Ashwin Wankhede [ ashwin.wankhede ]

Parmeshwar Jumbad [ parmeshwar.jumbade ]

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Parmeshwar Jumbad (Inactive) added a comment - 11/Dec/17 11:12 AM

Hi Ashwin Wankhede,

As we discussed issue is resolved now on main company.

Sachin Hingole, please verify it now on main company.

CC: Prasanna Karlekar Gaurav Sodani

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Parmeshwar Jumbad (Inactive) added a comment - 11/Dec/17 11:12 AM Hi Ashwin Wankhede , As we discussed issue is resolved now on main company. Sachin Hingole , please verify it now on main company. CC: Prasanna Karlekar Gaurav Sodani

Parmeshwar Jumbad (Inactive) made changes - 11/Dec/17 11:13 AM

Assignee

Parmeshwar Jumbad [ parmeshwar.jumbade ]

Sachin Hingole [ sachin.hingole ]

Hrishikesh Deshpande (Inactive) made changes - 13/Dec/17 12:55 PM

Item State

Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)

Parent values: LB QA(10201)Level 1 values: On Hold(10211)

Hrishikesh Deshpande (Inactive) made changes - 13/Dec/17 12:55 PM

Status

Reopen [ 4 ]

In Development [ 10007 ]

Hrishikesh Deshpande (Inactive) made changes - 13/Dec/17 12:55 PM

Status

In Development [ 10007 ]

Local Testing [ 10200 ]

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Hrishikesh Deshpande (Inactive) added a comment - 13/Dec/17 12:56 PM

This issue is Fixed on Azure.

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Hrishikesh Deshpande (Inactive) added a comment - 13/Dec/17 12:56 PM This issue is Fixed on Azure.

Prasanna Karlekar (Inactive) made changes - 26/Dec/17 01:43 PM

Time Spent	3.5h [ 12600 ]	3.75h [ 13500 ]
Worklog Id		97899 [ 97899 ]

Sachin Hingole (Inactive) made changes - 16/Jan/18 03:23 PM

Status

Local Testing [ 10200 ]

Stage Testing [ 10201 ]

Sachin Hingole (Inactive) made changes - 16/Jan/18 03:41 PM

Item State

Parent values: LB QA(10201)Level 1 values: On Hold(10211)

Parent values: Stage QA(10202)Level 1 values: Production Deployment on Hold(10224)

Kunal Kedari (Inactive) made changes - 20/Mar/18 06:10 AM

Time Spent	3.75h [ 13500 ]	4.5h [ 16200 ]
Worklog Id		109004 [ 109004 ]

Kunal Kedari (Inactive) made changes - 20/Mar/18 06:13 AM

Attachment

Production_Pass_Invoice.jpg [ 74881 ]

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Kunal Kedari (Inactive) added a comment - 20/Mar/18 06:13 AM

Verified the fix on Production, as I don't have access to main company tested fix on "UVU For HSPL" by finalizing the invoice and downloading the uploaded document. Able to download the document without any error. Refer below screenshot for more details:

Closing the Jira.

Show

Kunal Kedari (Inactive) added a comment - 20/Mar/18 06:13 AM Verified the fix on Production, as I don't have access to main company tested fix on "UVU For HSPL" by finalizing the invoice and downloading the uploaded document. Able to download the document without any error. Refer below screenshot for more details: Closing the Jira.

Kunal Kedari (Inactive) made changes - 20/Mar/18 06:14 AM

Status

Stage Testing [ 10201 ]

Production Testing [ 10202 ]

Kunal Kedari (Inactive) made changes - 20/Mar/18 06:14 AM

Resolution	Unresolved [ 10200 ]	Bug Fixed [ 10402 ]
Status	Production Testing [ 10202 ]	Production Complete [ 10028 ]

Kunal Kedari (Inactive) made changes - 20/Mar/18 06:14 AM

Status

Production Complete [ 10028 ]

Closed [ 6 ]

Permalink

Kunal Kedari (Inactive) logged work - 20/Mar/18 05:00 PM

Time Spent:

0.75h

Fix verification on Production

Transition	Time In Source Status	Execution Times

Prasanna Karlekar (Inactive) made transition - 07/Dec/17 08:02 AM

Open

In Development

5d 20h 13m

Parmeshwar Jumbad (Inactive) made transition - 07/Dec/17 08:55 AM

In Development

Rejected

52m 41s

Nidhi Kaul (Inactive) made transition - 07/Dec/17 12:46 PM

Rejected

Reopen

3h 50m

Hrishikesh Deshpande (Inactive) made transition - 13/Dec/17 12:55 PM

Reopen

In Development

6d 9m

Hrishikesh Deshpande (Inactive) made transition - 13/Dec/17 12:55 PM

In Development

In LB Testing

Sachin Hingole (Inactive) made transition - 16/Jan/18 03:23 PM

In LB Testing

Stage Testing

34d 2h 27m

Kunal Kedari (Inactive) made transition - 20/Mar/18 06:14 AM

Stage Testing

In Production Testing

62d 13h 50m

Kunal Kedari (Inactive) made transition - 20/Mar/18 06:14 AM

In Production Testing

Production Complete

Kunal Kedari (Inactive) made transition - 20/Mar/18 06:14 AM

Production Complete

Closed

People

Assignee:: Sachin Hingole (Inactive)

Reporter:: Sachin Hingole (Inactive)

Account Executive:: Debbie Kulling

Developer:: Vijayendra Shinde (Inactive)

QA:: Sachin Hingole (Inactive)

Votes:: 0 Vote for this issue

Watchers:: 7 Start watching this issue

Dates

Created:: 01/Dec/17 11:49 AM

Updated:: 20/Mar/18 06:14 AM

Resolved:: 20/Mar/18 06:14 AM

Time Tracking

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Remaining:

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