New Features 2017Project Type: software

New Features 2017

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  1. New Features 2017
  2. NF-5546

SOFTCHOICE - UAT - Plans Not Available in Tunnel

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: System Behaviour
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Environment:
      Pre Production
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Module:
      BenAdmin
    • Reported by:
      Client
    • Company:
      All Clients/Multiple Clients
    • UAT For:
      UI Refresh

      Description

      Credentials Used:
      Account: Softchoice (Newbie Test)
      User ID: nete03041978
      Password: Password@1

      Issue:
      The following benefits were not viewable to the new hire during enrollment and/or available to view coverage: STD, LTD, US Basic Life/AD&D, EAP
      These plans are listed on the Confirmation Statement with $1.00 coverage (not correct).
      Please see attached screenshot.

      How it should work:
      Plans with (correct) coverage amounts should be viewable to employee. ER cost should be showing?

        Attachments

          Issue Links

          clones

          Bug - A problem which impairs or prevents the functions of the product. NF-5460 ACCOUNT - UAT - SUBJECT

          • Medium - Has the potential to affect progress.
          • Rejected

            Activity

            Ascending order - Click to sort in descending order
            christina.karnes Christina Karnes (Inactive) created issue -
            christina.karnes Christina Karnes (Inactive) made changes -
            Field Original Value New Value
            Link This issue clones NF-5460 [ NF-5460 ]
            christina.karnes Christina Karnes (Inactive) made changes -
            Description *Credentials Used:*
            Account:
            User ID:
            Password:

            *Issue:*
            To fill in

            *How it should work:*
            To fill in



            		 *Credentials Used:*
            Account: Softchoice (Newbie Test)
            User ID: nete03041978
            Password: Password@1

            *Issue:*
            The following benefits were not viewable to the new hire during enrollment and/or available to view coverage: STD, LTD, US Basic Life/AD&D, EAP
            These plans are listed on the Confirmation Statement with $1.00 coverage (not correct).
            Please see attached screenshot.

            *How it should work:*
            Plans with (correct) coverage amounts should be viewable to employee. ER cost should be showing?
            christina.karnes Christina Karnes (Inactive) made changes -
            Attachment Defect 4.pdf [ 70421 ]
            nidhi.kaul Nidhi Kaul (Inactive) made changes -
            Assignee Nidhi Kaul [ nidhi.kaul ] Sachin Hingole [ sachin.hingole ]
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Attachment SelectBeneiftType.png [ 70484 ]
            Hide
            Permalink
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment -

            Hi Christina Karnes,

            This is not an Issue. Please find below comments -

            Isssue 1- Benefits were not viewable
            Cause - This is because benefits are not selected on Company Information -> Employee Data Screen -> Select Benefit Plan Type.
            Please select Benefit types to get benefits available. Screenshot attached for your reference -

            Issue 2 - ER cost should be showing -
            Cause - STD plan having 0 cost. this is because STD plan does not have any mapped rate.
            rest plans are getting proper cost.

            Please let me know in case you need any information from my end.

            Thanks,
            Hrishikesh.

            Show
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment - Hi Christina Karnes , This is not an Issue. Please find below comments - Isssue 1- Benefits were not viewable Cause - This is because benefits are not selected on Company Information -> Employee Data Screen -> Select Benefit Plan Type. Please select Benefit types to get benefits available. Screenshot attached for your reference - Issue 2 - ER cost should be showing - Cause - STD plan having 0 cost. this is because STD plan does not have any mapped rate. rest plans are getting proper cost. Please let me know in case you need any information from my end. Thanks, Hrishikesh.
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            Permalink
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) logged work - 20/Dec/17 10:25 AM
            • Time Spent:
              2h
               

              Regression

            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Remaining Estimate 2h [ 7200 ]
            Original Estimate 2h [ 7200 ]
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Remaining Estimate 2h [ 7200 ] 0h [ 0 ]
            Time Spent 2h [ 7200 ]
            Worklog Id 97130 [ 97130 ]
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Assignee Sachin Hingole [ sachin.hingole ] Christina Karnes [ christina.karnes ]
            Resolution System Behaviour [ 10100 ]
            Status In Development [ 10007 ] Rejected [ 10004 ]
            Hide
            Permalink
            sachin.hingole Sachin Hingole (Inactive) added a comment -

            Hi darryn.carter,

            We are refreshing data of this company on pre-production, so the employee you added will not be available on it after data refersh. Request you to verify this point today on pre-prod.

            Thanks,
            Sachin Hingole

            Nidhi Kaul Vijayendra Shinde

            Show
            sachin.hingole Sachin Hingole (Inactive) added a comment - Hi darryn.carter , We are refreshing data of this company on pre-production, so the employee you added will not be available on it after data refersh. Request you to verify this point today on pre-prod. Thanks, Sachin Hingole Nidhi Kaul Vijayendra Shinde
            Hide
            Permalink
            christina.karnes Christina Karnes (Inactive) added a comment -

            I checked on Pre-Prod today and the correct benefits are showing on the Enroll Now pages during the Employee tunnel. This ticket can be closed.
            Thanks,
            Christy
            Sachin HingoleNidhi KaulVijayendra Shindedarryn.carterHrishikesh Deshpande

            Show
            christina.karnes Christina Karnes (Inactive) added a comment - I checked on Pre-Prod today and the correct benefits are showing on the Enroll Now pages during the Employee tunnel. This ticket can be closed. Thanks, Christy Sachin Hingole Nidhi Kaul Vijayendra Shinde darryn.carter Hrishikesh Deshpande
            nidhi.kaul Nidhi Kaul (Inactive) made changes -
            Status Rejected [ 10004 ] Closed [ 6 ]
            Transition Time In Source Status Execution Times
            Hrishikesh Deshpande (Inactive) made transition -
            Open In Development
            		9h 7m 1
            Hrishikesh Deshpande (Inactive) made transition -
            In Development Rejected
            		45s 1
            Nidhi Kaul (Inactive) made transition -
            Rejected Closed
            		37d 7h 17m 1

              People

              Assignee:
              christina.karnes Christina Karnes (Inactive)
              Reporter:
              christina.karnes Christina Karnes (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 2h
                  2h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 2h
                  2h