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Type:
Bug
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Status: Closed
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Priority:
Medium
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Resolution: System Behaviour
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Affects Version/s: None
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Fix Version/s: None
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Component/s: UI Refresh
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Labels:None
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Environment:Pre Production
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Bug Type:Functional
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Bug Severity:Medium
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Module:BenAdmin
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Reported by:Client
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Company:All Clients/Multiple Clients
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UAT For:UI Refresh
Credentials Used:
Account: Softchoice (Newbie Test)
User ID: nete03041978
Password: Password@1
Issue:
The following benefits were not viewable to the new hire during enrollment and/or available to view coverage: STD, LTD, US Basic Life/AD&D, EAP
These plans are listed on the Confirmation Statement with $1.00 coverage (not correct).
Please see attached screenshot.
How it should work:
Plans with (correct) coverage amounts should be viewable to employee. ER cost should be showing?
- clones
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- Rejected
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Christina Karnes (Inactive)
created issue -
Christina Karnes (Inactive)
made changes -
Christina Karnes (Inactive)
made changes -
| Description |
*Credentials Used:* Account: User ID: Password: *Issue:* To fill in *How it should work:* To fill in |
*Credentials Used:* Account: Softchoice (Newbie Test) User ID: nete03041978 Password: Password@1 *Issue:* The following benefits were not viewable to the new hire during enrollment and/or available to view coverage: STD, LTD, US Basic Life/AD&D, EAP These plans are listed on the Confirmation Statement with $1.00 coverage (not correct). Please see attached screenshot. *How it should work:* Plans with (correct) coverage amounts should be viewable to employee. ER cost should be showing? |
Christina Karnes (Inactive)
made changes -
| Attachment | Defect 4.pdf [ 70421 ] |
Nidhi Kaul (Inactive)
made changes -
| Assignee | Nidhi Kaul [ nidhi.kaul ] | Sachin Hingole [ sachin.hingole ] |
| Attachment | SelectBeneiftType.png [ 70484 ] |
| Status | Open [ 1 ] | In Development [ 10007 ] |
| Remaining Estimate | 2h [ 7200 ] | |
| Original Estimate | 2h [ 7200 ] |
| Remaining Estimate | 2h [ 7200 ] | 0h [ 0 ] |
| Time Spent | 2h [ 7200 ] | |
| Worklog Id | 97130 [ 97130 ] |
| Assignee | Sachin Hingole [ sachin.hingole ] | Christina Karnes [ christina.karnes ] |
| Resolution | System Behaviour [ 10100 ] | |
| Status | In Development [ 10007 ] | Rejected [ 10004 ] |
Hi darryn.carter,
We are refreshing data of this company on pre-production, so the employee you added will not be available on it after data refersh. Request you to verify this point today on pre-prod.
Thanks,
Sachin Hingole
Sachin Hingole (Inactive)
added a comment - Hi darryn.carter ,
We are refreshing data of this company on pre-production, so the employee you added will not be available on it after data refersh. Request you to verify this point today on pre-prod.
Thanks,
Sachin Hingole
Nidhi Kaul Vijayendra Shinde I checked on Pre-Prod today and the correct benefits are showing on the Enroll Now pages during the Employee tunnel. This ticket can be closed.
Thanks,
Christy
Sachin HingoleNidhi KaulVijayendra Shindedarryn.carterHrishikesh Deshpande
Christina Karnes (Inactive)
added a comment - I checked on Pre-Prod today and the correct benefits are showing on the Enroll Now pages during the Employee tunnel. This ticket can be closed.
Thanks,
Christy
Sachin Hingole Nidhi Kaul Vijayendra Shinde darryn.carter Hrishikesh Deshpande Nidhi Kaul (Inactive)
made changes -
| Status | Rejected [ 10004 ] | Closed [ 6 ] |
| Transition | Time In Source Status | Execution Times |
|---|
|
9h 7m | 1 |
|
45s | 1 |
Nidhi Kaul (Inactive)
made transition
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|
37d 7h 17m | 1 |
Hi Christina Karnes,
This is not an Issue. Please find below comments -
Isssue 1- Benefits were not viewable
Cause - This is because benefits are not selected on Company Information -> Employee Data Screen -> Select Benefit Plan Type.
Please select Benefit types to get benefits available. Screenshot attached for your reference -
Issue 2 - ER cost should be showing -
Cause - STD plan having 0 cost. this is because STD plan does not have any mapped rate.
rest plans are getting proper cost.
Please let me know in case you need any information from my end.
Thanks,
Hrishikesh.