Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: System Behaviour
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Environment:
      Pre Production
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Module:
      BenAdmin
    • Reported by:
      Client
    • Company:
      All Clients/Multiple Clients
    • UAT For:
      UI Refresh

      Description

      Credentials Used:
      Account: City Of SSF
      User ID: tene12
      Password: Workterr@1

      Issue:
      Custom text for Delta Dental, and Medical did not populate

      How it should work:
      Enroll Now Medical
      To enroll in your Medical benefit select a plan (listed below) by clicking the button in front of the plan name. Once you have selected a plan you can select the dependents you would like to cover by checking the box next to their name

      Enroll Now delta Dental
      NOTE: To enroll in your Dental benefit select a plan (listed below) by clicking the button in front of the plan name. Once you have selected a plan you can select the dependents you would like to cover by checking the box next to their name.

        Attachments

        1. Customization_NF-5582.jpg
          Customization_NF-5582.jpg
          309 kB
        2. Dental_NF-5582.jpg
          Dental_NF-5582.jpg
          204 kB
        3. Medical_NF-5582.jpg
          Medical_NF-5582.jpg
          167 kB
        4. System_message.jpg
          System_message.jpg
          169 kB

          Issue Links

            Activity

            Hide
            mahendra.mungase Mahendra Mungase (Inactive) added a comment - - edited

            Hi darryn.carter

            We are able to see custom text after customization for Benefit Type on HSPL copy. Please see below screenshot for more info. If it is not the case, please revert.

            Customization -

            Mahendra

            Show
            mahendra.mungase Mahendra Mungase (Inactive) added a comment - - edited Hi darryn.carter We are able to see custom text after customization for Benefit Type on HSPL copy. Please see below screenshot for more info. If it is not the case, please revert. Customization - Mahendra
            Hide
            jackie.sivigny Jackie Sivigny (Inactive) added a comment -

            Hello - I took a look at this one and this is an issue. It looks like from Darryn's review that the text in Form Builder Enroll Now on Medical and Dental wasn't moved down. It looks like the text was added to Benefit Description customization but that is not where the missing text was from.

            Show
            jackie.sivigny Jackie Sivigny (Inactive) added a comment - Hello - I took a look at this one and this is an issue. It looks like from Darryn's review that the text in Form Builder Enroll Now on Medical and Dental wasn't moved down. It looks like the text was added to Benefit Description customization but that is not where the missing text was from.
            Hide
            mahendra.mungase Mahendra Mungase (Inactive) added a comment -

            Hi Jackie Sivigny darryn.carter

            As there is no custom message for Medical and Delta Dental. Please see below screenshot for more info. If below is not case so please share a screenshot with actual and expected.

            Mahendra

            Show
            mahendra.mungase Mahendra Mungase (Inactive) added a comment - Hi Jackie Sivigny darryn.carter As there is no custom message for Medical and Delta Dental. Please see below screenshot for more info. If below is not case so please share a screenshot with actual and expected. Mahendra
            Hide
            diana Diana Wong (Inactive) added a comment - - edited

            The data for City of SSF was copied over on 24 Nov from Production. Any custom text added post-24 Nov will not be reflected within pre-prod. Checking Pre-prod, there appears to have no custom text set up on Dental and Medical. With the custom text review exercise, you can update it preprod and mark on the defect log so this can be copied over to production for the release.

            Show
            diana Diana Wong (Inactive) added a comment - - edited The data for City of SSF was copied over on 24 Nov from Production. Any custom text added post-24 Nov will not be reflected within pre-prod. Checking Pre-prod, there appears to have no custom text set up on Dental and Medical. With the custom text review exercise, you can update it preprod and mark on the defect log so this can be copied over to production for the release.
            Hide
            darryn.carter darryn.carter added a comment -

            defect log updated

            Show
            darryn.carter darryn.carter added a comment - defect log updated

              People

              Assignee:
              darryn.carter darryn.carter
              Reporter:
              darryn.carter darryn.carter
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                Resolved:

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