-
Type:
Bug
-
Status:
Closed
-
Priority:
Medium
-
Resolution:
Duplicate
-
Affects Version/s:
None
-
Fix Version/s:
None
-
-
-
-
-
-
-
Module:
BenAdmin
- Enrollment
-
-
Company:
All Clients/Multiple Clients
-
Environmnet: LB
Company: For QA Kindercare
Login: CA
Mode: New Hire + OE
Steps: CA Login > Employee Home > NE Mode completed > OE started > Employee Supplemental Life Plan > Select coverage > Server error
Unable to move further.
Error log attached with jira.
Sachin Hingole Hrishikesh Deshpande
{"report":{"apdex":0.5,"isInitial":true,"journeyId":"dc923c2c-1d17-4c0c-b68f-4860fa765142","key":"jira.project.issue.view-issue","navigationType":0,"readyForUser":1208.699999988079,"redirectCount":0,"resourceLoadedEnd":1504.9000000059605,"resourceLoadedStart":157.5,"resourceTiming":[{"duration":242.90000000596046,"initiatorType":"link","name":"https://jira.workterra.net/s/3003653444a1e1a85555cab7dcfb3a21-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/css/_super/batch.css","startTime":157.5,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":157.5,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":400.40000000596046,"responseStart":0,"secureConnectionStart":0},{"duration":257,"initiatorType":"link","name":"https://jira.workterra.net/s/dd6a0911920485696ac20493290df627-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/css/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.css?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&richediton=true","startTime":157.80000001192093,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":157.80000001192093,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":414.80000001192093,"responseStart":0,"secureConnectionStart":0},{"duration":257.19999998807907,"initiatorType":"link","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.css","startTime":157.90000000596046,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":157.90000000596046,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":415.09999999403954,"responseStart":0,"secureConnectionStart":0},{"duration":257.19999998807907,"initiatorType":"link","name":"https://jira.workterra.net/s/bd548f27bbf8f278bd83b60dd3284ed8-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static-adgs/jira.webresources:global-static-adgs.css","startTime":158,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":158,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":415.19999998807907,"responseStart":0,"secureConnectionStart":0},{"duration":258.09999999403954,"initiatorType":"link","name":"https://jira.workterra.net/s/70725731a158a7140f19ddbd4201ba27-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static/jira.webresources:global-static.css","startTime":158.09999999403954,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":158.09999999403954,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":416.19999998807907,"responseStart":0,"secureConnectionStart":0},{"duration":268.90000000596046,"initiatorType":"script","name":"https://jira.workterra.net/s/f2623af22c15df767ec6ff268ae0b8bd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/js/_super/batch.js?locale=en-US","startTime":158.09999999403954,"connectEnd":158.09999999403954,"connectStart":158.09999999403954,"domainLookupEnd":158.09999999403954,"domainLookupStart":158.09999999403954,"fetchStart":158.09999999403954,"redirectEnd":0,"redirectStart":0,"requestStart":158.09999999403954,"responseEnd":427,"responseStart":427,"secureConnectionStart":158.09999999403954},{"duration":302.90000000596046,"initiatorType":"script","name":"https://jira.workterra.net/s/6ce676f2a5bcc9651cef6e7956f05def-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/js/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.js?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":158.19999998807907,"connectEnd":158.19999998807907,"connectStart":158.19999998807907,"domainLookupEnd":158.19999998807907,"domainLookupStart":158.19999998807907,"fetchStart":158.19999998807907,"redirectEnd":0,"redirectStart":0,"requestStart":158.19999998807907,"responseEnd":461.09999999403954,"responseStart":461.09999999403954,"secureConnectionStart":158.19999998807907},{"duration":305.40000000596046,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/4.1.5/_/download/resources/com.atlassian.plugins.atlassian-chaperone:hotspot-tour/hotspot-tour.js?batch=false&locale=en-US","startTime":158.40000000596046,"connectEnd":158.40000000596046,"connectStart":158.40000000596046,"domainLookupEnd":158.40000000596046,"domainLookupStart":158.40000000596046,"fetchStart":158.40000000596046,"redirectEnd":0,"redirectStart":0,"requestStart":158.40000000596046,"responseEnd":463.80000001192093,"responseStart":463.80000001192093,"secureConnectionStart":158.40000000596046},{"duration":305.69999998807907,"initiatorType":"script","name":"https://jira.workterra.net/s/6aa3fcf1fac5fd551eee0b69077524e6-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/aae1242f5fc81cc6a5bb8bc963ccda29/_/download/contextbatch/js/atl.global,-_super/batch.js?locale=en-US","startTime":158.5,"connectEnd":158.5,"connectStart":158.5,"domainLookupEnd":158.5,"domainLookupStart":158.5,"fetchStart":158.5,"redirectEnd":0,"redirectStart":0,"requestStart":158.5,"responseEnd":464.19999998807907,"responseStart":464.19999998807907,"secureConnectionStart":158.5},{"duration":305.90000000596046,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-en/jira.webresources:calendar-en.js","startTime":158.69999998807907,"connectEnd":158.69999998807907,"connectStart":158.69999998807907,"domainLookupEnd":158.69999998807907,"domainLookupStart":158.69999998807907,"fetchStart":158.69999998807907,"redirectEnd":0,"redirectStart":0,"requestStart":158.69999998807907,"responseEnd":464.59999999403954,"responseStart":464.59999999403954,"secureConnectionStart":158.69999998807907},{"duration":306.19999998807907,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-localisation-moment/jira.webresources:calendar-localisation-moment.js","startTime":158.80000001192093,"connectEnd":158.80000001192093,"connectStart":158.80000001192093,"domainLookupEnd":158.80000001192093,"domainLookupStart":158.80000001192093,"fetchStart":158.80000001192093,"redirectEnd":0,"redirectStart":0,"requestStart":158.80000001192093,"responseEnd":465,"responseStart":465,"secureConnectionStart":158.80000001192093},{"duration":306.40000000596046,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.js?locale=en-US","startTime":158.90000000596046,"connectEnd":158.90000000596046,"connectStart":158.90000000596046,"domainLookupEnd":158.90000000596046,"domainLookupStart":158.90000000596046,"fetchStart":158.90000000596046,"redirectEnd":0,"redirectStart":0,"requestStart":158.90000000596046,"responseEnd":465.30000001192093,"responseStart":465.30000001192093,"secureConnectionStart":158.90000000596046},{"duration":310,"initiatorType":"link","name":"https://jira.workterra.net/s/05c862146699bb029ceb0a489075e63b-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/bcd66e9a133a1b9f5fd14b56841e1c5b/_/download/contextbatch/css/jira.global.look-and-feel,-_super/batch.css","startTime":159,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":159,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":469,"responseStart":0,"secureConnectionStart":0},{"duration":307,"initiatorType":"script","name":"https://jira.workterra.net/rest/api/1.0/shortcuts/805012/ea6f30d2bfdc99578bb23f4a5bac3ecd/shortcuts.js?context=issuenavigation&context=issueaction","startTime":159.09999999403954,"connectEnd":159.09999999403954,"connectStart":159.09999999403954,"domainLookupEnd":159.09999999403954,"domainLookupStart":159.09999999403954,"fetchStart":159.09999999403954,"redirectEnd":0,"redirectStart":0,"requestStart":159.09999999403954,"responseEnd":466.09999999403954,"responseStart":466.09999999403954,"secureConnectionStart":159.09999999403954},{"duration":309.90000000596046,"initiatorType":"link","name":"https://jira.workterra.net/s/9095228fa10daa2d3e3d7d5760c95e91-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/css/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.css?jira.create.linked.issue=true&richediton=true","startTime":159.19999998807907,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":159.19999998807907,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":469.09999999403954,"responseStart":0,"secureConnectionStart":0},{"duration":307.59999999403954,"initiatorType":"script","name":"https://jira.workterra.net/s/c19a1b46e985d7fb85efaf27c8febfdd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/js/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.js?jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":159.30000001192093,"connectEnd":159.30000001192093,"connectStart":159.30000001192093,"domainLookupEnd":159.30000001192093,"domainLookupStart":159.30000001192093,"fetchStart":159.30000001192093,"redirectEnd":0,"redirectStart":0,"requestStart":159.30000001192093,"responseEnd":466.90000000596046,"responseStart":466.90000000596046,"secureConnectionStart":159.30000001192093}],"threshold":1000,"fetchStart":0,"domainLookupStart":0,"domainLookupEnd":0,"connectStart":0,"connectEnd":0,"requestStart":66,"responseStart":132,"responseEnd":133,"domLoading":155,"domInteractive":1535,"domContentLoadedEventStart":1535,"domContentLoadedEventEnd":1594,"domComplete":2082,"loadEventStart":2082,"loadEventEnd":2085,"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","marks":[],"measures":[],"correlationId":"26c4a0034667c0","effectiveType":"4g","downlink":10,"rtt":0,"serverDuration":46,"dbReadsTimeInMs":3,"dbConnsTimeInMs":4,"applicationHash":"156decd7d2b4272533aa6cefc8294af635e1da97","experiments":[]}}
The issue is also replicating for OE .
Hrishikesh Deshpande Sachin Hingole