New Features 2017Project Type: software

New Features 2017

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  1. New Features 2017
  2. NF-5603

Multiple Companies - UAT - Company Search not loading results

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Bug Fixed
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Environment:
      Pre Production
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Module:
      BenAdmin
    • Reported by:
      Client
    • Company:
      All Clients/Multiple Clients
    • Item State:
      Stage QA - Production Deployment on Hold
    • UAT For:
      UI Refresh

      Description

      Credentials Used: My own partner access

      Issue:
      In the Manage Company Search box, after typing the company name and pressing enter, the company name does not brought up.

      How it should work:
      Typing "LILY" in the search box and pressing Enter, should bring up the company. It worked this way last week during testing but is not working for any company searches for me today.

        Attachments

          Issue Links

          clones

          Bug - A problem which impairs or prevents the functions of the product. NF-5460 ACCOUNT - UAT - SUBJECT

          • Medium - Has the potential to affect progress.
          • Rejected

            Activity

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            Hide
            Permalink
            pratap.patil Pratap Patil (Inactive) added a comment -

            Hello Khandu Kshirsagar ,
            On PrePod environment 'Ken-Ton For HSPL' is active but database of this company is not exist on DAC30415SQL101 , due to this company search is not working . Please look into this .

            Thank,
            Pratap

            CC: Vijayendra Shinde , Nidhi Kaul , Ashwin Wankhede

            Show
            pratap.patil Pratap Patil (Inactive) added a comment - Hello Khandu Kshirsagar , On PrePod environment 'Ken-Ton For HSPL' is active but database of this company is not exist on DAC30415SQL101 , due to this company search is not working . Please look into this . Thank, Pratap CC: Vijayendra Shinde , Nidhi Kaul , Ashwin Wankhede
            Hide
            Permalink
            khandu.kshirsagar Khandu Kshirsagar (Inactive) added a comment -

            Hi Pratap Patil,

            deactivated now, please check and let me know if any issue.

            Thanks,
            Ashwin Wankhede

            Show
            khandu.kshirsagar Khandu Kshirsagar (Inactive) added a comment - Hi Pratap Patil , deactivated now, please check and let me know if any issue. Thanks, Ashwin Wankhede
            Hide
            Permalink
            pratap.patil Pratap Patil (Inactive) added a comment -

            Hello Sachin Hingole,
            This issue was caused due to the active company whose database was not exist on server. This company is deactivated now , Please verify it .

            Thanks,
            Pratap

            CC: Vijayendra Shinde

            Show
            pratap.patil Pratap Patil (Inactive) added a comment - Hello Sachin Hingole , This issue was caused due to the active company whose database was not exist on server. This company is deactivated now , Please verify it . Thanks, Pratap CC: Vijayendra Shinde
            Hide
            Permalink
            sachin.hingole Sachin Hingole (Inactive) added a comment -

            Hi Deborah,

            Can you please check this and confirm on pre-prod.

            Thanks,
            Sachin Hingole

            Show
            sachin.hingole Sachin Hingole (Inactive) added a comment - Hi Deborah, Can you please check this and confirm on pre-prod. Thanks, Sachin Hingole
            Hide
            Permalink
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) added a comment -

            Confirmed that the search now works.

            Show
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) added a comment - Confirmed that the search now works.
            Hide
            Permalink
            kunal.kedari Kunal Kedari (Inactive) added a comment -

            Verified fix on Production, working as expected. Closing the ticket.

            Cc: Prasad Pise, Hrishikesh Deshpande, Sachin Hingole

            Show
            kunal.kedari Kunal Kedari (Inactive) added a comment - Verified fix on Production, working as expected. Closing the ticket. Cc: Prasad Pise , Hrishikesh Deshpande , Sachin Hingole

              People

              Assignee:
              sachin.hingole Sachin Hingole (Inactive)
              Reporter:
              Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              5 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

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