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  1. New Features 2017
  2. NF-5603

Multiple Companies - UAT - Company Search not loading results

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Bug Fixed
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Environment:
      Pre Production
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Module:
      BenAdmin
    • Reported by:
      Client
    • Company:
      All Clients/Multiple Clients
    • Item State:
      Stage QA - Production Deployment on Hold
    • UAT For:
      UI Refresh

      Description

      Credentials Used: My own partner access

      Issue:
      In the Manage Company Search box, after typing the company name and pressing enter, the company name does not brought up.

      How it should work:
      Typing "LILY" in the search box and pressing Enter, should bring up the company. It worked this way last week during testing but is not working for any company searches for me today.

        Attachments

          Issue Links

            Activity

            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) created issue -
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) made changes -
            Field Original Value New Value
            Link This issue clones NF-5460 [ NF-5460 ]
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) made changes -
            Attachment screenshot-1.png [ 70789 ]
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) made changes -
            Description *Credentials Used:*
            Account:
            User ID:
            Password:

            *Issue:*
            To fill in

            *How it should work:*
            To fill in



            *Credentials Used:* My own partner access

            *Issue:*
            In the Manage Company Search box, after typing the company name and pressing enter, the company name does not brought up.

            *How it should work:*
            Typing "LILY" in the search box and pressing Enter, should bring up the company. It worked this way last week during testing but is not working for any company searches for me today.

             !screenshot-1.png|thumbnail!

            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) made changes -
            Summary Lily - UAT - Company Search Multiple Companies - UAT - Company Search
            nidhi.kaul Nidhi Kaul (Inactive) made changes -
            Assignee Nidhi Kaul [ nidhi.kaul ] Pratap Patil [ pratap.patil ]
            Hide
            pratap.patil Pratap Patil (Inactive) added a comment -

            Hello Khandu Kshirsagar ,
            On PrePod environment 'Ken-Ton For HSPL' is active but database of this company is not exist on DAC30415SQL101 , due to this company search is not working . Please look into this .

            Thank,
            Pratap

            CC: Vijayendra Shinde , Nidhi Kaul , Ashwin Wankhede

            Show
            pratap.patil Pratap Patil (Inactive) added a comment - Hello Khandu Kshirsagar , On PrePod environment 'Ken-Ton For HSPL' is active but database of this company is not exist on DAC30415SQL101 , due to this company search is not working . Please look into this . Thank, Pratap CC: Vijayendra Shinde , Nidhi Kaul , Ashwin Wankhede
            pratap.patil Pratap Patil (Inactive) made changes -
            Assignee Pratap Patil [ pratap.patil ] Khandu Kshirsagar [ khandu.kshirsagar ]
            Hide
            khandu.kshirsagar Khandu Kshirsagar (Inactive) added a comment -

            Hi Pratap Patil,

            deactivated now, please check and let me know if any issue.

            Thanks,
            Ashwin Wankhede

            Show
            khandu.kshirsagar Khandu Kshirsagar (Inactive) added a comment - Hi Pratap Patil , deactivated now, please check and let me know if any issue. Thanks, Ashwin Wankhede
            khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
            Assignee Khandu Kshirsagar [ khandu.kshirsagar ] Pratap Patil [ pratap.patil ]
            pratap.patil Pratap Patil (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            pratap.patil Pratap Patil (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602)
            Hide
            pratap.patil Pratap Patil (Inactive) added a comment -

            Hello Sachin Hingole,
            This issue was caused due to the active company whose database was not exist on server. This company is deactivated now , Please verify it .

            Thanks,
            Pratap

            CC: Vijayendra Shinde

            Show
            pratap.patil Pratap Patil (Inactive) added a comment - Hello Sachin Hingole , This issue was caused due to the active company whose database was not exist on server. This company is deactivated now , Please verify it . Thanks, Pratap CC: Vijayendra Shinde
            pratap.patil Pratap Patil (Inactive) made changes -
            Assignee Pratap Patil [ pratap.patil ] Sachin Hingole [ sachin.hingole ]
            pratap.patil Pratap Patil (Inactive) logged work - 27/Dec/17 02:20 PM
            • Time Spent:
              1h
               
              • Analysis of issue
              • Discussion with Khandu and Sachin
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602) Parent values: Stage QA(10202)Level 1 values: Production Deployment on Hold(10224)
            Hide
            sachin.hingole Sachin Hingole (Inactive) added a comment -

            Hi Deborah,

            Can you please check this and confirm on pre-prod.

            Thanks,
            Sachin Hingole

            Show
            sachin.hingole Sachin Hingole (Inactive) added a comment - Hi Deborah, Can you please check this and confirm on pre-prod. Thanks, Sachin Hingole
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Assignee Sachin Hingole [ sachin.hingole ] Deborah Mascot [ deborah.mascot@ebsbenefits.com ]
            pratap.patil Pratap Patil (Inactive) made changes -
            Remaining Estimate 0h [ 0 ]
            Time Spent 1h [ 3600 ]
            Worklog Id 98941 [ 98941 ]
            diana Diana Wong (Inactive) made changes -
            Summary Multiple Companies - UAT - Company Search Multiple Companies - UAT - Company Search not loading results
            nidhi.kaul Nidhi Kaul (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Production Deployment on Hold(10224) Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217)
            Hide
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) added a comment -

            Confirmed that the search now works.

            Show
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) added a comment - Confirmed that the search now works.
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) made changes -
            Assignee Deborah Mascot [ deborah.mascot@ebsbenefits.com ] Sachin Hingole [ sachin.hingole ]
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217) Parent values: Stage QA(10202)Level 1 values: Production Deployment on Hold(10224)
            kunal.kedari Kunal Kedari (Inactive) logged work - 07/Mar/18 06:00 PM
            • Time Spent:
              0.25h
               

              Testing fix on Production

            kunal.kedari Kunal Kedari (Inactive) made changes -
            Time Spent 1h [ 3600 ] 1.25h [ 4500 ]
            Worklog Id 107460 [ 107460 ]
            kunal.kedari Kunal Kedari (Inactive) made changes -
            Attachment Pass_Production.JPG [ 74295 ]
            Hide
            kunal.kedari Kunal Kedari (Inactive) added a comment -

            Verified fix on Production, working as expected. Closing the ticket.

            Cc: Prasad Pise, Hrishikesh Deshpande, Sachin Hingole

            Show
            kunal.kedari Kunal Kedari (Inactive) added a comment - Verified fix on Production, working as expected. Closing the ticket. Cc: Prasad Pise , Hrishikesh Deshpande , Sachin Hingole
            kunal.kedari Kunal Kedari (Inactive) made changes -
            Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
            kunal.kedari Kunal Kedari (Inactive) made changes -
            Resolution Bug Fixed [ 10402 ]
            Status Production Testing [ 10202 ] Production Complete [ 10028 ]
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Status Production Complete [ 10028 ] Closed [ 6 ]
            Transition Time In Source Status Execution Times
            Pratap Patil (Inactive) made transition -
            Open In Development
            16h 55m 1
            Sachin Hingole (Inactive) made transition -
            In Development In LB Testing
            17h 36m 1
            Sachin Hingole (Inactive) made transition -
            In LB Testing Stage Testing
            11s 1
            Kunal Kedari (Inactive) made transition -
            Stage Testing In Production Testing
            69d 22h 32m 1
            Kunal Kedari (Inactive) made transition -
            In Production Testing Production Complete
            13s 1
            Sachin Hingole (Inactive) made transition -
            Production Complete Closed
            11d 5h 2m 1

              People

              Assignee:
              sachin.hingole Sachin Hingole (Inactive)
              Reporter:
              Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              5 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - Not Specified
                  Not Specified
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 1.25h
                  1.25h