Uploaded image for project: 'New Features 2017'
  1. New Features 2017
  2. NF-5610

DC Taylor - UAT - Missing plans in tunnel

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: System Behaviour
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Environment:
      Pre Production
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Module:
      BenAdmin
    • Reported by:
      Others
    • Company:
      D C Taylor Co
    • UAT For:
      UI Refresh

      Description

      Credentials Used:
      Account: D C Taylor
      User ID: jete05151980
      Password: Password@2

      Issue: updates have been made to current production site: Auto Enroll plans now show in the employee tunnel. This should be for Basic Life, Basic ADD, Telemedicine by Teladoc
      To fill in

      How it should work:
      To fill in - Auto enroll plans should appear in employee tunnel

        Attachments

          Issue Links

            Activity

            Jennifer.Mitchell Jennifer Mitchell (Inactive) created issue -
            Jennifer.Mitchell Jennifer Mitchell (Inactive) made changes -
            Field Original Value New Value
            Link This issue clones NF-5460 [ NF-5460 ]
            Jennifer.Mitchell Jennifer Mitchell (Inactive) made changes -
            Company All Clients/Multiple Clients [ 18434 ] D C Taylor Co [ 10452 ]
            Description *Credentials Used:*
            Account:
            User ID:
            Password:

            *Issue:*
            To fill in

            *How it should work:*
            To fill in



            *Credentials Used:*
            Account: D C Taylor
            User ID: jete05151980
            Password: Password22

            *Issue:* updates have been made to current production site: Auto Enroll plans now show in the employee tunnel. This should be for Basic Life, Basic ADD, Telemedicine by Teladoc
            To fill in

            *How it should work:*
            To fill in - Auto enroll plans should appear in employee tunnel



            Reported by Client [ 10352 ] Others [ 13601 ]
            Jennifer.Mitchell Jennifer Mitchell (Inactive) made changes -
            Description *Credentials Used:*
            Account: D C Taylor
            User ID: jete05151980
            Password: Password22

            *Issue:* updates have been made to current production site: Auto Enroll plans now show in the employee tunnel. This should be for Basic Life, Basic ADD, Telemedicine by Teladoc
            To fill in

            *How it should work:*
            To fill in - Auto enroll plans should appear in employee tunnel



            *Credentials Used:*
            Account: D C Taylor
            User ID: jete05151980
            Password: Password@2

            *Issue:* updates have been made to current production site: Auto Enroll plans now show in the employee tunnel. This should be for Basic Life, Basic ADD, Telemedicine by Teladoc
            To fill in

            *How it should work:*
            To fill in - Auto enroll plans should appear in employee tunnel



            pratap.patil Pratap Patil (Inactive) made changes -
            Assignee Nidhi Kaul [ nidhi.kaul ] Harshawardhan Phalake [ harshawardhan ]
            harshawardhan Harshawardhan Phalake (Inactive) made changes -
            Attachment Eployee_Tunnel_Setting.png [ 70969 ]
            harshawardhan Harshawardhan Phalake (Inactive) logged work - 29/Dec/17 06:50 AM
            • Time Spent:
              2h
               

              Analysis and discussion

            Hide
            harshawardhan Harshawardhan Phalake (Inactive) added a comment -

            Hi Jennifer Mitchell,
            We have check the customization on company information page in tab Employee Data Screen it is not set properly.
            Enroll Now- Basic Life and Enroll Now - Basic ADD befits are not added in employee tunnel, please add those in tunnel then only you will able to see auto enrolled plans under benefits Basic Life, Basic ADD in employee tunnel.
            Please find attached screen shot for more details.

            Thanks,
            Harshawardhan.

            CC: Rohan J Khandave, Nidhi Kaul

            Show
            harshawardhan Harshawardhan Phalake (Inactive) added a comment - Hi Jennifer Mitchell , We have check the customization on company information page in tab Employee Data Screen it is not set properly. Enroll Now- Basic Life and Enroll Now - Basic ADD befits are not added in employee tunnel, please add those in tunnel then only you will able to see auto enrolled plans under benefits Basic Life, Basic ADD in employee tunnel. Please find attached screen shot for more details. Thanks, Harshawardhan. CC: Rohan J Khandave , Nidhi Kaul
            harshawardhan Harshawardhan Phalake (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            harshawardhan Harshawardhan Phalake (Inactive) made changes -
            Remaining Estimate 2h [ 7200 ]
            Original Estimate 2h [ 7200 ]
            harshawardhan Harshawardhan Phalake (Inactive) made changes -
            Remaining Estimate 2h [ 7200 ] 0h [ 0 ]
            Time Spent 2h [ 7200 ]
            Worklog Id 98503 [ 98503 ]
            harshawardhan Harshawardhan Phalake (Inactive) made changes -
            Assignee Harshawardhan Phalake [ harshawardhan ] Jennifer Mitchell [ jennifer.mitchell ]
            harshawardhan Harshawardhan Phalake (Inactive) made changes -
            Resolution System Behaviour [ 10100 ]
            Status In Development [ 10007 ] Rejected [ 10004 ]
            diana Diana Wong (Inactive) made changes -
            Summary CLONE - ACCOUNT - UAT - SUBJECT DC Taylor - UAT - Missing plans in tunnel
            Hide
            Jennifer.Mitchell Jennifer Mitchell (Inactive) added a comment -

            I will look at Stage today.

            Show
            Jennifer.Mitchell Jennifer Mitchell (Inactive) added a comment - I will look at Stage today.
            Jennifer.Mitchell Jennifer Mitchell (Inactive) made changes -
            Attachment screenshot-1.png [ 71197 ]
            Hide
            Jennifer.Mitchell Jennifer Mitchell (Inactive) added a comment -

            Diana Wong
            Just dawned on me, the UI was pulled from Stage, but anything new is built in Prod for this client. I've attached the flow from Prod

            Let me know if you need anything further.
            Thank you!

            Show
            Jennifer.Mitchell Jennifer Mitchell (Inactive) added a comment - Diana Wong Just dawned on me, the UI was pulled from Stage, but anything new is built in Prod for this client. I've attached the flow from Prod Let me know if you need anything further. Thank you!
            Hide
            diana Diana Wong (Inactive) added a comment -

            Jennifer Mitchell Hi Jennifer, if you are referring to the data in preproduction, they were coped from production and not stage. The data were copied on 24 November. Will you know if the updates to the flow was made before or after 24 Nov so we can see if it is a timeline issue or a data issue. Thank you.

            Show
            diana Diana Wong (Inactive) added a comment - Jennifer Mitchell Hi Jennifer, if you are referring to the data in preproduction, they were coped from production and not stage. The data were copied on 24 November. Will you know if the updates to the flow was made before or after 24 Nov so we can see if it is a timeline issue or a data issue. Thank you.
            Hide
            Jennifer.Mitchell Jennifer Mitchell (Inactive) added a comment -

            Hi Diana Wong, It was after, so it is a timing issue

            Show
            Jennifer.Mitchell Jennifer Mitchell (Inactive) added a comment - Hi Diana Wong , It was after, so it is a timing issue
            Hide
            Jennifer.Mitchell Jennifer Mitchell (Inactive) added a comment -

            Passing back to you Diana

            Show
            Jennifer.Mitchell Jennifer Mitchell (Inactive) added a comment - Passing back to you Diana
            Jennifer.Mitchell Jennifer Mitchell (Inactive) made changes -
            Assignee Jennifer Mitchell [ jennifer.mitchell ] Diana Wong [ diana ]
            diana Diana Wong (Inactive) made changes -
            Status Rejected [ 10004 ] Closed [ 6 ]
            Hide
            diana Diana Wong (Inactive) added a comment -

            Jennifer Mitchell Thanks for the update. I was able to add the three types based on the order you have shared.

            Enroll Now - Basic Life
            Enroll Now - Basic ADD
            Enroll Now - LTD

            I was unable to locate 'Enroll Now - Telemedicine by Teladoc' from Preprod; likely created after 24 Nov. Even without it, we should be able to proceed with client testing (since we can't expect preprod to mirror production real time). Hope this helps. Thank you.

            Show
            diana Diana Wong (Inactive) added a comment - Jennifer Mitchell Thanks for the update. I was able to add the three types based on the order you have shared. Enroll Now - Basic Life Enroll Now - Basic ADD Enroll Now - LTD I was unable to locate 'Enroll Now - Telemedicine by Teladoc' from Preprod; likely created after 24 Nov. Even without it, we should be able to proceed with client testing (since we can't expect preprod to mirror production real time). Hope this helps. Thank you.
            Transition Time In Source Status Execution Times
            Harshawardhan Phalake (Inactive) made transition -
            Open In Development
            14h 42m 1
            Harshawardhan Phalake (Inactive) made transition -
            In Development Rejected
            1m 1s 1
            Diana Wong (Inactive) made transition -
            Rejected Closed
            5d 19h 59m 1

              People

              Assignee:
              diana Diana Wong (Inactive)
              Reporter:
              Jennifer.Mitchell Jennifer Mitchell (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              3 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 2h
                  2h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 2h
                  2h