New Features 2017Project Type: software

New Features 2017

Uploaded image for project: 'New Features 2017'
  1. New Features 2017
  2. NF-5614

US Shale - UAT - Error logging in as employee

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Bug Fixed
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Environment:
      Pre Production
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Module:
      BenAdmin
    • Reported by:
      Support
    • Company:
      US Shale
    • Item State:
      Stage QA - Production Deployment on Hold
    • UAT For:
      UI Refresh

      Description

      Credentials Used:
      Account: US Shale
      User ID: jbarn384785366 (+other employee tested)
      Password: 384785366

      Issue: Upon entering Employee ID and password, employees receive a message stating, 'SERVER ERROR in '/Platform' Application.' I was able to access the website using my own ID and password

      How it should work: US Shale employees should be able to access the US Shale site.

        Attachments

          Issue Links

          clones

          Bug - A problem which impairs or prevents the functions of the product. NF-5460 ACCOUNT - UAT - SUBJECT

          • Medium - Has the potential to affect progress.
          • Rejected

            Activity

            Ascending order - Click to sort in descending order
            Hide
            Permalink
            pratap.patil Pratap Patil (Inactive) added a comment -

            Hello Amanda B. Garvey ,
            This issue was caused due to improper theme related data , we have corrected the data. We are able to login as Employee using specified credentials. Can you please check this.

            Thanks,
            Pratap Patil

            CC: Nidhi Kaul ,Vijayendra Shinde , Sachin Hingole

            Show
            pratap.patil Pratap Patil (Inactive) added a comment - Hello Amanda B. Garvey , This issue was caused due to improper theme related data , we have corrected the data. We are able to login as Employee using specified credentials. Can you please check this. Thanks, Pratap Patil CC: Nidhi Kaul , Vijayendra Shinde , Sachin Hingole
            Hide
            Permalink
            agarvey Amanda B. Garvey (Inactive) added a comment -

            OK. Thanks.

            Show
            agarvey Amanda B. Garvey (Inactive) added a comment - OK. Thanks.
            Hide
            Permalink
            agarvey Amanda B. Garvey (Inactive) added a comment -

            I was able to access all employees tried. You can close this.

            Show
            agarvey Amanda B. Garvey (Inactive) added a comment - I was able to access all employees tried. You can close this.
            Hide
            Permalink
            mahendra.mungase Mahendra Mungase (Inactive) added a comment -

            We are able to log in without OE flow and with OE flow.Hence this issue is fixed and closing the same.

            Thanks,
            Mahendra

            Show
            mahendra.mungase Mahendra Mungase (Inactive) added a comment - We are able to log in without OE flow and with OE flow.Hence this issue is fixed and closing the same. Thanks, Mahendra

              People

              Assignee:
              agarvey Amanda B. Garvey (Inactive)
              Reporter:
              agarvey Amanda B. Garvey (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              3 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 8h
                  8h
                  Remaining:
                  Time Spent - 5.5h Remaining Estimate - 2.5h
                  2.5h
                  Logged:
                  Time Spent - 5.5h Remaining Estimate - 2.5h
                  5.5h