New Features 2017Project Type: software

New Features 2017

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  1. New Features 2017
  2. NF-5614

US Shale - UAT - Error logging in as employee

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Bug Fixed
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Environment:
      Pre Production
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Module:
      BenAdmin
    • Reported by:
      Support
    • Company:
      US Shale
    • Item State:
      Stage QA - Production Deployment on Hold
    • UAT For:
      UI Refresh

      Description

      Credentials Used:
      Account: US Shale
      User ID: jbarn384785366 (+other employee tested)
      Password: 384785366

      Issue: Upon entering Employee ID and password, employees receive a message stating, 'SERVER ERROR in '/Platform' Application.' I was able to access the website using my own ID and password

      How it should work: US Shale employees should be able to access the US Shale site.

        Attachments

          Issue Links

          clones

          Bug - A problem which impairs or prevents the functions of the product. NF-5460 ACCOUNT - UAT - SUBJECT

          • Medium - Has the potential to affect progress.
          • Rejected

            Activity

            Ascending order - Click to sort in descending order
            agarvey Amanda B. Garvey (Inactive) created issue -
            agarvey Amanda B. Garvey (Inactive) made changes -
            Field Original Value New Value
            Link This issue clones NF-5460 [ NF-5460 ]
            agarvey Amanda B. Garvey (Inactive) made changes -
            Description *Credentials Used:*
            Account:
            User ID:
            Password:

            *Issue:*
            To fill in

            *How it should work:*
            To fill in



            		 *Credentials Used:*
            Account: US Shale
            User ID: jbarn384785366 (+other employee tested)
            Password: 384785366

            *Issue:* Upon entering Employee ID and password, employees receive a message stating, 'SERVER ERROR in '/Platform' Application.' I was able to access the website using my own ID and password


            *How it should work:* US Shale employees should be able to access the US Shale site.
            agarvey Amanda B. Garvey (Inactive) made changes -
            Attachment US Shale Ee Screen upon WT site entry.snag [ 70950 ]
            agarvey Amanda B. Garvey (Inactive) made changes -
            Company All Clients/Multiple Clients [ 18434 ] US Shale [ 10541 ]
            agarvey Amanda B. Garvey (Inactive) made changes -
            Reported by Client [ 10352 ] Support (Workterra) [ 10350 ]
            pratap.patil Pratap Patil (Inactive) made changes -
            Assignee Nidhi Kaul [ nidhi.kaul ] Sonali Farakate [ sonali.farakate ]
            sonali.farakate Sonali Farakate (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            komal.barde Komal Barde (Inactive) made changes -
            Assignee Sonali Farakate [ sonali.farakate ] Pratap Patil [ pratap.patil ]
            pratap.patil Pratap Patil (Inactive) made changes -
            Code Reviewed By Vijayendra Shinde [ 11901 ]
            Item State Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602)
            Remaining Estimate 8h [ 28800 ]
            Original Estimate 8h [ 28800 ]
            Hide
            Permalink
            pratap.patil Pratap Patil (Inactive) added a comment -

            Hello Amanda B. Garvey ,
            This issue was caused due to improper theme related data , we have corrected the data. We are able to login as Employee using specified credentials. Can you please check this.

            Thanks,
            Pratap Patil

            CC: Nidhi Kaul ,Vijayendra Shinde , Sachin Hingole

            Show
            pratap.patil Pratap Patil (Inactive) added a comment - Hello Amanda B. Garvey , This issue was caused due to improper theme related data , we have corrected the data. We are able to login as Employee using specified credentials. Can you please check this. Thanks, Pratap Patil CC: Nidhi Kaul , Vijayendra Shinde , Sachin Hingole
            pratap.patil Pratap Patil (Inactive) made changes -
            Assignee Pratap Patil [ pratap.patil ] Amanda B. Garvey [ agarvey ]
            Permalink
            pratap.patil Pratap Patil (Inactive) logged work - 29/Dec/17 02:08 PM
            • Time Spent:
              5h
               
              • Internal discussion with Sonali .
              • Script verification
              • Script correction
              • Executing the data correction script on PrePod
            pratap.patil Pratap Patil (Inactive) made changes -
            Remaining Estimate 8h [ 28800 ] 3h [ 10800 ]
            Time Spent 5h [ 18000 ]
            Worklog Id 98927 [ 98927 ]
            agarvey Amanda B. Garvey (Inactive) made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            agarvey Amanda B. Garvey (Inactive) made changes -
            Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
            agarvey Amanda B. Garvey (Inactive) made changes -
            Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
            khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602) Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213)
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213) Parent values: Stage QA(10202)Level 1 values: Production Deployment on Hold(10224)
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Resolution Unresolved [ 10200 ]
            Status Production Testing [ 10202 ] Reopen in Production [ 10027 ]
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Status Reopen in Production [ 10027 ] In Development [ 10007 ]
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
            diana Diana Wong (Inactive) made changes -
            Summary CLONE - ACCOUNT - UAT - SUBJECT US Shale - UAT - Error logging in as employee
            nidhi.kaul Nidhi Kaul (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Production Deployment on Hold(10224) Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217)
            Hide
            Permalink
            agarvey Amanda B. Garvey (Inactive) added a comment -

            OK. Thanks.

            Show
            agarvey Amanda B. Garvey (Inactive) added a comment - OK. Thanks.
            Hide
            Permalink
            agarvey Amanda B. Garvey (Inactive) added a comment -

            I was able to access all employees tried. You can close this.

            Show
            agarvey Amanda B. Garvey (Inactive) added a comment - I was able to access all employees tried. You can close this.
            khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217) Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602)
            nidhi.kaul Nidhi Kaul (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602) Parent values: Stage QA(10202)Level 1 values: Production Deployment on Hold(10224)
            Hide
            Permalink
            mahendra.mungase Mahendra Mungase (Inactive) added a comment -

            We are able to log in without OE flow and with OE flow.Hence this issue is fixed and closing the same.

            Thanks,
            Mahendra

            Show
            mahendra.mungase Mahendra Mungase (Inactive) added a comment - We are able to log in without OE flow and with OE flow.Hence this issue is fixed and closing the same. Thanks, Mahendra
            mahendra.mungase Mahendra Mungase (Inactive) made changes -
            Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
            Permalink
            mahendra.mungase Mahendra Mungase (Inactive) logged work - 13/Mar/18 05:51 AM
            • Time Spent:
              0.5h
               
              • Issue verified on Prod
            mahendra.mungase Mahendra Mungase (Inactive) made changes -
            Remaining Estimate 3h [ 10800 ] 2.5h [ 9000 ]
            Time Spent 5h [ 18000 ] 5.5h [ 19800 ]
            Worklog Id 108712 [ 108712 ]
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Resolution Unresolved [ 10200 ] Bug Fixed [ 10402 ]
            Status Production Testing [ 10202 ] Production Complete [ 10028 ]
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Status Production Complete [ 10028 ] Closed [ 6 ]
            Transition Time In Source Status Execution Times
            Sonali Farakate (Inactive) made transition -
            Open In Development
            		8h 53m 1
            Sachin Hingole (Inactive) made transition -
            In Production Testing Reopen in Production
            		3d 19h 35m 1
            Sachin Hingole (Inactive) made transition -
            Reopen in Production In Development
            		5s 1
            Sachin Hingole (Inactive) made transition -
            In Development In LB Testing
            		10h 36m 2
            Sachin Hingole (Inactive) made transition -
            In LB Testing Stage Testing
            		17s 2
            Mahendra Mungase (Inactive) made transition -
            Stage Testing In Production Testing
            		68d 15h 50m 2
            Jayshree Nagpure (Inactive) made transition -
            In Production Testing Production Complete
            		8d 31m 1
            Jayshree Nagpure (Inactive) made transition -
            Production Complete Closed
            		6s 1

              People

              Assignee:
              agarvey Amanda B. Garvey (Inactive)
              Reporter:
              agarvey Amanda B. Garvey (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              3 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 8h
                  8h
                  Remaining:
                  Time Spent - 5.5h Remaining Estimate - 2.5h
                  2.5h
                  Logged:
                  Time Spent - 5.5h Remaining Estimate - 2.5h
                  5.5h