Uploaded image for project: 'New Features 2017'
  1. New Features 2017
  2. NF-5626

County of Del Norte- UAT - New Hire/Open Enrollment Window

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Cannot Reproduce
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Environment:
      Pre Production
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Module:
      BenAdmin
    • Reported by:
      Client
    • Company:
      All Clients/Multiple Clients
    • Item State:
      Development - In Analysis
    • UAT For:
      UI Refresh

      Description

      Credentials Used:
      Account: User ID: Test Test
      Issue:
      In testing via admin only, this NEW HIRE (Test Test) received the Open Enrollment window.

      How it should work:
      New hires should be effective 2/1/2018 and yet were given a 1/1/2018 open enrollment window. This did not happen in the Stage environment.

      Jennifer Melgoza

        Attachments

        1. Emp Enroll Now Dropdowns.png
          Emp Enroll Now Dropdowns.png
          40 kB
        2. New Hire Rule.png
          New Hire Rule.png
          32 kB
        3. Reproduce_PreProd.JPG
          Reproduce_PreProd.JPG
          28 kB
        4. screenshot-1.png
          screenshot-1.png
          19 kB
        5. View Activity Log.png
          View Activity Log.png
          35 kB

          Issue Links

            Activity

            Hide
            kunal.kedari Kunal Kedari (Inactive) added a comment -

            Hi Vijayendra Shinde,

            We are able to reproduce this issue, can you please check:

            Since issue is logged 3 days before (i.e. in 2017), while reproducing we have changed the "Open Enrollment Effective Date Rule" - Current Year.

            Please note we have revert back the settings, i.e. set "Open Enrollment Effective Date Rule" rule to "Next Year" again.
            Cc: Sachin Hingole, Prasad Pise, Hrishikesh Deshpande, Nidhi Kaul, Rohan Dhamorikar

            Show
            kunal.kedari Kunal Kedari (Inactive) added a comment - Hi Vijayendra Shinde , We are able to reproduce this issue, can you please check: Since issue is logged 3 days before (i.e. in 2017), while reproducing we have changed the "Open Enrollment Effective Date Rule" - Current Year. Please note we have revert back the settings, i.e. set "Open Enrollment Effective Date Rule" rule to "Next Year" again. Cc: Sachin Hingole , Prasad Pise , Hrishikesh Deshpande , Nidhi Kaul , Rohan Dhamorikar
            Show
            vijayendra Vijayendra Shinde (Inactive) added a comment - CC: Rohan J Khandave , Nidhi Kaul
            Hide
            rohan.khandave Rohan J Khandave (Inactive) added a comment -

            Hello Deborah Mascot,

            We checked above mentioned employee. Employee getting both New Hire & OE mode.
            Please refer attached screen shot for same.

            Employee is eligible for "New Hire Eff-2016" rule, "Ignore new hire during OE" and "Ignore OE during New Hire" both are set to "No".

            Eligibility of this rule is change by "Jennifer Fernandes" .

            Thanks,
            RohanK

            Show
            rohan.khandave Rohan J Khandave (Inactive) added a comment - Hello Deborah Mascot , We checked above mentioned employee. Employee getting both New Hire & OE mode. Please refer attached screen shot for same. Employee is eligible for "New Hire Eff-2016" rule, "Ignore new hire during OE" and "Ignore OE during New Hire" both are set to "No". Eligibility of this rule is change by "Jennifer Fernandes" . Thanks, RohanK
            Hide
            rohan.khandave Rohan J Khandave (Inactive) added a comment -

            Hello Deborah,

            We are not able to reproduce this issue, for more details please find previous comments.

            Show
            rohan.khandave Rohan J Khandave (Inactive) added a comment - Hello Deborah, We are not able to reproduce this issue, for more details please find previous comments.
            Hide
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) added a comment -

            Jennifer Melgoza FYI. Del Norte appears okay as long as two events is okay.

            Show
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) added a comment - Jennifer Melgoza FYI. Del Norte appears okay as long as two events is okay.
            Hide
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) added a comment -

            Confirmed that this is a set up issue

            Show
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) added a comment - Confirmed that this is a set up issue
            Hide
            nidhi.kaul Nidhi Kaul (Inactive) added a comment -

            Closing as this is resolved
            Diana Wong

            Show
            nidhi.kaul Nidhi Kaul (Inactive) added a comment - Closing as this is resolved Diana Wong

              People

              Assignee:
              rohan.khandave Rohan J Khandave (Inactive)
              Reporter:
              Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              5 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 4h
                  4h
                  Remaining:
                  Time Spent - 3h Remaining Estimate - 1h
                  1h
                  Logged:
                  Time Spent - 3h Remaining Estimate - 1h
                  3h