New Features 2017Project Type: software

New Features 2017

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  1. New Features 2017
  2. NF-5626

County of Del Norte- UAT - New Hire/Open Enrollment Window

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Cannot Reproduce
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Environment:
      Pre Production
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Module:
      BenAdmin
    • Reported by:
      Client
    • Company:
      All Clients/Multiple Clients
    • Item State:
      Development - In Analysis
    • UAT For:
      UI Refresh

      Description

      Credentials Used:
      Account: User ID: Test Test
      Issue:
      In testing via admin only, this NEW HIRE (Test Test) received the Open Enrollment window.

      How it should work:
      New hires should be effective 2/1/2018 and yet were given a 1/1/2018 open enrollment window. This did not happen in the Stage environment.

      Jennifer Melgoza

        Attachments

        1. Emp Enroll Now Dropdowns.png
          40 kB
          Rohan J Khandave
        2. New Hire Rule.png
          32 kB
          Rohan J Khandave
        3. Reproduce_PreProd.JPG
          28 kB
          Kunal Kedari
        4. screenshot-1.png
          19 kB
          Deborah Mascot
        5. View Activity Log.png
          35 kB
          Rohan J Khandave

          Issue Links

          clones

          Bug - A problem which impairs or prevents the functions of the product. NF-5460 ACCOUNT - UAT - SUBJECT

          • Medium - Has the potential to affect progress.
          • Rejected
          is cloned by

          Support Activity - Support Activity NF-5628 City of Santa Rosa- UAT - New Hire/Open Enrollment Window

          • Medium - Has the potential to affect progress.
          • Closed

            Activity

            Ascending order - Click to sort in descending order
            Hide
            Permalink
            kunal.kedari Kunal Kedari (Inactive) added a comment -

            Hi Vijayendra Shinde,

            We are able to reproduce this issue, can you please check:

            Since issue is logged 3 days before (i.e. in 2017), while reproducing we have changed the "Open Enrollment Effective Date Rule" - Current Year.

            Please note we have revert back the settings, i.e. set "Open Enrollment Effective Date Rule" rule to "Next Year" again.
            Cc: Sachin Hingole, Prasad Pise, Hrishikesh Deshpande, Nidhi Kaul, Rohan Dhamorikar

            Show
            kunal.kedari Kunal Kedari (Inactive) added a comment - Hi Vijayendra Shinde , We are able to reproduce this issue, can you please check: Since issue is logged 3 days before (i.e. in 2017), while reproducing we have changed the "Open Enrollment Effective Date Rule" - Current Year. Please note we have revert back the settings, i.e. set "Open Enrollment Effective Date Rule" rule to "Next Year" again. Cc: Sachin Hingole , Prasad Pise , Hrishikesh Deshpande , Nidhi Kaul , Rohan Dhamorikar
            Hide
            Permalink
            vijayendra Vijayendra Shinde (Inactive) added a comment -

            CC:Rohan J Khandave, Nidhi Kaul

            Show
            vijayendra Vijayendra Shinde (Inactive) added a comment - CC: Rohan J Khandave , Nidhi Kaul
            Hide
            Permalink
            rohan.khandave Rohan J Khandave (Inactive) added a comment -

            Hello Deborah Mascot,

            We checked above mentioned employee. Employee getting both New Hire & OE mode.
            Please refer attached screen shot for same.

            Employee is eligible for "New Hire Eff-2016" rule, "Ignore new hire during OE" and "Ignore OE during New Hire" both are set to "No".

            Eligibility of this rule is change by "Jennifer Fernandes" .

            Thanks,
            RohanK

            Show
            rohan.khandave Rohan J Khandave (Inactive) added a comment - Hello Deborah Mascot , We checked above mentioned employee. Employee getting both New Hire & OE mode. Please refer attached screen shot for same. Employee is eligible for "New Hire Eff-2016" rule, "Ignore new hire during OE" and "Ignore OE during New Hire" both are set to "No". Eligibility of this rule is change by "Jennifer Fernandes" . Thanks, RohanK
            Hide
            Permalink
            rohan.khandave Rohan J Khandave (Inactive) added a comment -

            Hello Deborah,

            We are not able to reproduce this issue, for more details please find previous comments.

            Show
            rohan.khandave Rohan J Khandave (Inactive) added a comment - Hello Deborah, We are not able to reproduce this issue, for more details please find previous comments.
            Hide
            Permalink
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) added a comment -

            Jennifer Melgoza FYI. Del Norte appears okay as long as two events is okay.

            Show
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) added a comment - Jennifer Melgoza FYI. Del Norte appears okay as long as two events is okay.
            Hide
            Permalink
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) added a comment -

            Confirmed that this is a set up issue

            Show
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) added a comment - Confirmed that this is a set up issue
            Hide
            Permalink
            nidhi.kaul Nidhi Kaul (Inactive) added a comment -

            Closing as this is resolved
            Diana Wong

            Show
            nidhi.kaul Nidhi Kaul (Inactive) added a comment - Closing as this is resolved Diana Wong

              People

              Assignee:
              rohan.khandave Rohan J Khandave (Inactive)
              Reporter:
              Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              5 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 4h
                  4h
                  Remaining:
                  Time Spent - 3h Remaining Estimate - 1h
                  1h
                  Logged:
                  Time Spent - 3h Remaining Estimate - 1h
                  3h