New Features 2017Project Type: software

New Features 2017

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  1. New Features 2017
  2. NF-5626

County of Del Norte- UAT - New Hire/Open Enrollment Window

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Cannot Reproduce
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Environment:
      Pre Production
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Module:
      BenAdmin
    • Reported by:
      Client
    • Company:
      All Clients/Multiple Clients
    • Item State:
      Development - In Analysis
    • UAT For:
      UI Refresh

      Description

      Credentials Used:
      Account: User ID: Test Test
      Issue:
      In testing via admin only, this NEW HIRE (Test Test) received the Open Enrollment window.

      How it should work:
      New hires should be effective 2/1/2018 and yet were given a 1/1/2018 open enrollment window. This did not happen in the Stage environment.

      Jennifer Melgoza

        Attachments

        1. Emp Enroll Now Dropdowns.png
          40 kB
          Rohan J Khandave
        2. New Hire Rule.png
          32 kB
          Rohan J Khandave
        3. Reproduce_PreProd.JPG
          28 kB
          Kunal Kedari
        4. screenshot-1.png
          19 kB
          Deborah Mascot
        5. View Activity Log.png
          35 kB
          Rohan J Khandave

          Issue Links

          clones

          Bug - A problem which impairs or prevents the functions of the product. NF-5460 ACCOUNT - UAT - SUBJECT

          • Medium - Has the potential to affect progress.
          • Rejected
          is cloned by

          Support Activity - Support Activity NF-5628 City of Santa Rosa- UAT - New Hire/Open Enrollment Window

          • Medium - Has the potential to affect progress.
          • Closed

            Activity

            Ascending order - Click to sort in descending order
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) created issue -
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) made changes -
            Field Original Value New Value
            Link This issue clones NF-5460 [ NF-5460 ]
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) made changes -
            Attachment screenshot-1.png [ 71026 ]
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) made changes -
            Description *Credentials Used:*
            Account: User ID:
            Password:
             *Issue:*


            *How it should work:*
            Delete duplicate Quicklink.



            		 *Credentials Used:*
            Account: User ID: Test Test
            *Issue:*
            In testing via admin only, this NEW HIRE (Test Test) received the Open Enrollment window.

            *How it should work:*
            New hires should be effective 2/1/2018 and yet were given a 1/1/2018 open enrollment window. This did not happen in the Stage environment.
             !screenshot-1.png|thumbnail!

            [~jphi]
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) made changes -
            Description *Credentials Used:*
            Account: User ID: Test Test
            *Issue:*
            In testing via admin only, this NEW HIRE (Test Test) received the Open Enrollment window.

            *How it should work:*
            New hires should be effective 2/1/2018 and yet were given a 1/1/2018 open enrollment window. This did not happen in the Stage environment.
             !screenshot-1.png|thumbnail!

            [~jphi]             		*Credentials Used:*
            Account: User ID: Test Test
            *Issue:*
            In testing via admin only, this NEW HIRE (Test Test) received the Open Enrollment window.

            *How it should work:*
            New hires should be effective 2/1/2018 and yet were given a 1/1/2018 open enrollment window. This did not happen in the Stage environment.
             !screenshot-1.png|thumbnail!

            [~jphi]
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) made changes -
            Link This issue is cloned by NF-5628 [ NF-5628 ]
            nidhi.kaul Nidhi Kaul (Inactive) made changes -
            Assignee Nidhi Kaul [ nidhi.kaul ] Sachin Hingole [ sachin.hingole ]
            Hide
            Permalink
            kunal.kedari Kunal Kedari (Inactive) added a comment -

            Hi Vijayendra Shinde,

            We are able to reproduce this issue, can you please check:

            Since issue is logged 3 days before (i.e. in 2017), while reproducing we have changed the "Open Enrollment Effective Date Rule" - Current Year.

            Please note we have revert back the settings, i.e. set "Open Enrollment Effective Date Rule" rule to "Next Year" again.
            Cc: Sachin Hingole, Prasad Pise, Hrishikesh Deshpande, Nidhi Kaul, Rohan Dhamorikar

            Show
            kunal.kedari Kunal Kedari (Inactive) added a comment - Hi Vijayendra Shinde , We are able to reproduce this issue, can you please check: Since issue is logged 3 days before (i.e. in 2017), while reproducing we have changed the "Open Enrollment Effective Date Rule" - Current Year. Please note we have revert back the settings, i.e. set "Open Enrollment Effective Date Rule" rule to "Next Year" again. Cc: Sachin Hingole , Prasad Pise , Hrishikesh Deshpande , Nidhi Kaul , Rohan Dhamorikar
            kunal.kedari Kunal Kedari (Inactive) made changes -
            Attachment Reproduce_PreProd.JPG [ 71068 ]
            kunal.kedari Kunal Kedari (Inactive) made changes -
            Assignee Sachin Hingole [ sachin.hingole ] Vijayendra Shinde [ ID10506 ]
            Hide
            Permalink
            vijayendra Vijayendra Shinde (Inactive) added a comment -

            CC:Rohan J Khandave, Nidhi Kaul

            Show
            vijayendra Vijayendra Shinde (Inactive) added a comment - CC: Rohan J Khandave , Nidhi Kaul
            vijayendra Vijayendra Shinde (Inactive) made changes -
            Assignee Vijayendra Shinde [ ID10506 ] Harshawardhan Phalake [ harshawardhan ]
            Permalink
            harshawardhan Harshawardhan Phalake (Inactive) logged work - 02/Jan/18 02:20 PM
            • Time Spent:
              1h
               

              Analysis and disussion

            harshawardhan Harshawardhan Phalake (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            harshawardhan Harshawardhan Phalake (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: In Analysis(10204)
            Remaining Estimate 4h [ 14400 ]
            Original Estimate 4h [ 14400 ]
            harshawardhan Harshawardhan Phalake (Inactive) made changes -
            Remaining Estimate 4h [ 14400 ] 3h [ 10800 ]
            Time Spent 1h [ 3600 ]
            Worklog Id 99103 [ 99103 ]
            rohan.khandave Rohan J Khandave (Inactive) made changes -
            Assignee Harshawardhan Phalake [ harshawardhan ] Rohan J Khandave [ rohan.khandave ]
            rohan.khandave Rohan J Khandave (Inactive) made changes -
            Attachment Emp Enroll Now Dropdowns.png [ 71165 ]
            rohan.khandave Rohan J Khandave (Inactive) made changes -
            Attachment New Hire Rule.png [ 71167 ]
            rohan.khandave Rohan J Khandave (Inactive) made changes -
            Attachment View Activity Log.png [ 71168 ]
            Hide
            Permalink
            rohan.khandave Rohan J Khandave (Inactive) added a comment -

            Hello Deborah Mascot,

            We checked above mentioned employee. Employee getting both New Hire & OE mode.
            Please refer attached screen shot for same.

            Employee is eligible for "New Hire Eff-2016" rule, "Ignore new hire during OE" and "Ignore OE during New Hire" both are set to "No".

            Eligibility of this rule is change by "Jennifer Fernandes" .

            Thanks,
            RohanK

            Show
            rohan.khandave Rohan J Khandave (Inactive) added a comment - Hello Deborah Mascot , We checked above mentioned employee. Employee getting both New Hire & OE mode. Please refer attached screen shot for same. Employee is eligible for "New Hire Eff-2016" rule, "Ignore new hire during OE" and "Ignore OE during New Hire" both are set to "No". Eligibility of this rule is change by "Jennifer Fernandes" . Thanks, RohanK
            Hide
            Permalink
            rohan.khandave Rohan J Khandave (Inactive) added a comment -

            Hello Deborah,

            We are not able to reproduce this issue, for more details please find previous comments.

            Show
            rohan.khandave Rohan J Khandave (Inactive) added a comment - Hello Deborah, We are not able to reproduce this issue, for more details please find previous comments.
            rohan.khandave Rohan J Khandave (Inactive) made changes -
            Assignee Rohan J Khandave [ rohan.khandave ] Deborah Mascot [ deborah.mascot@ebsbenefits.com ]
            Resolution Cannot Reproduce [ 5 ]
            Status In Development [ 10007 ] Rejected [ 10004 ]
            Permalink
            rohan.khandave Rohan J Khandave (Inactive) logged work - 03/Jan/18 09:37 AM
            • Time Spent:
              2h
               

              Analysis of company customization & employee data

            rohan.khandave Rohan J Khandave (Inactive) made changes -
            Remaining Estimate 3h [ 10800 ] 1h [ 3600 ]
            Time Spent 1h [ 3600 ] 3h [ 10800 ]
            Worklog Id 99143 [ 99143 ]
            Hide
            Permalink
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) added a comment -

            Jennifer Melgoza FYI. Del Norte appears okay as long as two events is okay.

            Show
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) added a comment - Jennifer Melgoza FYI. Del Norte appears okay as long as two events is okay.
            Hide
            Permalink
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) added a comment -

            Confirmed that this is a set up issue

            Show
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) added a comment - Confirmed that this is a set up issue
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) made changes -
            Assignee Deborah Mascot [ deborah.mascot@ebsbenefits.com ] Rohan J Khandave [ rohan.khandave ]
            nidhi.kaul Nidhi Kaul (Inactive) made changes -
            Status Rejected [ 10004 ] Closed [ 6 ]
            Hide
            Permalink
            nidhi.kaul Nidhi Kaul (Inactive) added a comment -

            Closing as this is resolved
            Diana Wong

            Show
            nidhi.kaul Nidhi Kaul (Inactive) added a comment - Closing as this is resolved Diana Wong
            Transition Time In Source Status Execution Times
            Harshawardhan Phalake (Inactive) made transition -
            Open In Development
            		3d 15h 25m 1
            Rohan J Khandave (Inactive) made transition -
            In Development Rejected
            		19h 9m 1
            Nidhi Kaul (Inactive) made transition -
            Rejected Closed
            		16h 1m 1

              People

              Assignee:
              rohan.khandave Rohan J Khandave (Inactive)
              Reporter:
              Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              5 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 4h
                  4h
                  Remaining:
                  Time Spent - 3h Remaining Estimate - 1h
                  1h
                  Logged:
                  Time Spent - 3h Remaining Estimate - 1h
                  3h