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  1. New Features 2017
  2. NF-5628

City of Santa Rosa- UAT - New Hire/Open Enrollment Window

    Details

    • Type: Support Activity
    • Status: Closed
    • Priority: Medium
    • Resolution: System Behaviour
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Environment:
      Pre Production
    • Module:
      BenAdmin
    • Reported by:
      Client
    • Company:
      All Clients/Multiple Clients
    • Severity:
      Simple
    • UAT For:
      UI Refresh

      Description

      Credentials Used:
      Account: User ID: Test Test
      Issue:
      In testing via admin only, this NEW HIRE (Test Test) received both a 1/1/2018 Open Enrollment window and a 1/1/2018 New Hire window.

      How it should work:
      New hires effective 1/1/2018 should not get two windows with the same effective date.

      Kiyo Takahashi

        Attachments

          Issue Links

            Activity

            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) created issue -
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) made changes -
            Field Original Value New Value
            Link This issue clones NF-5626 [ NF-5626 ]
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) made changes -
            Attachment screenshot-1.png [ 71029 ]
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) made changes -
            Description *Credentials Used:*
            Account: User ID: Test Test
            *Issue:*
            In testing via admin only, this NEW HIRE (Test Test) received the Open Enrollment window.

            *How it should work:*
            New hires should be effective 2/1/2018 and yet were given a 1/1/2018 open enrollment window. This did not happen in the Stage environment.
             !screenshot-1.png|thumbnail!

            [~jphi]
            *Credentials Used:*
            Account: User ID: Test Test
            *Issue:*
            In testing via admin only, this NEW HIRE (Test Test) received both a 1/1/2018 Open Enrollment window and a 1/1/2018 New Hire window.

            *How it should work:*
            New hires effective 1/1/2018 should not get two windows with the same effective date.
             !screenshot-1.png|thumbnail!

            [~ktak]
            nidhi.kaul Nidhi Kaul (Inactive) made changes -
            Assignee Nidhi Kaul [ nidhi.kaul ] Sachin Hingole [ sachin.hingole ]
            kunal.kedari Kunal Kedari (Inactive) made changes -
            Attachment PreProdReproduce.jpg [ 71061 ]
            Hide
            kunal.kedari Kunal Kedari (Inactive) added a comment -

            Hi Vijayendra Shinde,

            We are able to reproduce mentioned issue on Pre production. The mentioned employee is getting NewHire and Open Enrollment mode with same effective date:

            Please note The only change we have made to reproduce the issue is - "Open Enrollment Effective Date Rule" from Company Information page was set to "Next Year" we changed it to Current Year.

            Please note we have reverted the change and again set it to "Next Year".

            Cc: Sachin Hingole, Prasad Pise, Hrishikesh Deshpande

            Show
            kunal.kedari Kunal Kedari (Inactive) added a comment - Hi Vijayendra Shinde , We are able to reproduce mentioned issue on Pre production. The mentioned employee is getting NewHire and Open Enrollment mode with same effective date: Please note The only change we have made to reproduce the issue is - "Open Enrollment Effective Date Rule" from Company Information page was set to "Next Year" we changed it to Current Year. Please note we have reverted the change and again set it to "Next Year". Cc: Sachin Hingole , Prasad Pise , Hrishikesh Deshpande
            kunal.kedari Kunal Kedari (Inactive) made changes -
            Assignee Sachin Hingole [ sachin.hingole ] Vijayendra Shinde [ ID10506 ]
            Show
            vijayendra Vijayendra Shinde (Inactive) added a comment - CC: Rohan J Khandave , Nidhi Kaul
            vijayendra Vijayendra Shinde (Inactive) made changes -
            Assignee Vijayendra Shinde [ ID10506 ] Harshawardhan Phalake [ harshawardhan ]
            harshawardhan Harshawardhan Phalake (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            harshawardhan Harshawardhan Phalake (Inactive) made changes -
            Issue Type Bug [ 1 ] Support Activity [ 10301 ]
            Status In Development [ 10007 ] Open [ 1 ]
            Workflow WT_Defects [ 60829 ] WT_Support [ 60860 ]
            harshawardhan Harshawardhan Phalake (Inactive) made changes -
            Attachment User Guid for New Hire Rule.doc [ 71087 ]
            Hide
            harshawardhan Harshawardhan Phalake (Inactive) added a comment -

            Hi Deborah Mascot,
            As per above comments NEW HIRE received both a 1/1/2018 Open Enrollment window and a 1/1/2018 New Hire window this is because in company info page on table New hire rule customization.
            In New Hire Tab Ignore new hire during open enrollment is set to No
            Please read bellow documents for more details.
            User Guid for New Hire Rule.doc

            Thanks,
            Harshawardhan.
            CC: Rohan J Khandave, Vijayendra Shinde, Nidhi Kaul

            Show
            harshawardhan Harshawardhan Phalake (Inactive) added a comment - Hi Deborah Mascot , As per above comments NEW HIRE received both a 1/1/2018 Open Enrollment window and a 1/1/2018 New Hire window this is because in company info page on table New hire rule customization. In New Hire Tab Ignore new hire during open enrollment is set to No Please read bellow documents for more details. User Guid for New Hire Rule.doc Thanks, Harshawardhan. CC: Rohan J Khandave , Vijayendra Shinde , Nidhi Kaul
            harshawardhan Harshawardhan Phalake (Inactive) made changes -
            Remaining Estimate 2h [ 7200 ]
            Original Estimate 2h [ 7200 ]
            harshawardhan Harshawardhan Phalake (Inactive) made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            harshawardhan Harshawardhan Phalake (Inactive) logged work - 02/Jan/18 01:30 PM
            • Time Spent:
              2h
               

              Analysis discussion and Document preparation.

            harshawardhan Harshawardhan Phalake (Inactive) made changes -
            Remaining Estimate 2h [ 7200 ] 0h [ 0 ]
            Time Spent 2h [ 7200 ]
            Worklog Id 99057 [ 99057 ]
            harshawardhan Harshawardhan Phalake (Inactive) made changes -
            Assignee Harshawardhan Phalake [ harshawardhan ] Deborah Mascot [ deborah.mascot@ebsbenefits.com ]
            Resolution System Behaviour [ 10100 ]
            Status In Progress [ 3 ] Resolved [ 5 ]
            Hide
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) added a comment -
            Show
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) added a comment - Kiyo Takahashi FYI
            Hide
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) added a comment -

            Confirmed that this is a setup issue.

            Show
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) added a comment - Confirmed that this is a setup issue.
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) made changes -
            Assignee Deborah Mascot [ deborah.mascot@ebsbenefits.com ] Harshawardhan Phalake [ harshawardhan ]
            nidhi.kaul Nidhi Kaul (Inactive) made changes -
            Status Resolved [ 5 ] Closed [ 6 ]
            Hide
            nidhi.kaul Nidhi Kaul (Inactive) added a comment -

            closing as this is resolved.

            Show
            nidhi.kaul Nidhi Kaul (Inactive) added a comment - closing as this is resolved.
            Transition Time In Source Status Execution Times
            Harshawardhan Phalake (Inactive) made transition -
            Open In Development
            3d 13h 23m 1
            Harshawardhan Phalake (Inactive) made transition -
            In Development Open
            28s 1
            Harshawardhan Phalake (Inactive) made transition -
            Open In Progress
            47m 26s 1
            Harshawardhan Phalake (Inactive) made transition -
            In Progress Resolved
            40s 1
            Nidhi Kaul (Inactive) made transition -
            Resolved Closed
            1d 11h 56m 1

              People

              Assignee:
              harshawardhan Harshawardhan Phalake (Inactive)
              Reporter:
              Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              5 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 2h
                  2h
                  Remaining:
                  Remaining Estimate - 0h
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                  Logged:
                  Time Spent - 2h
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