New Features 2017Project Type: software

New Features 2017

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  1. New Features 2017
  2. NF-5632

All Accounts - UAT - Lapse in Company Selection Dropdown

    Details

    • Type: Bug
    • Status: Rejected
    • Priority: Low
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Environment:
      Pre Production
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Module:
      BenAdmin
    • Reported by:
      Client
    • Company:
      All Clients/Multiple Clients
    • Item State:
      Stage QA - Production Deployment on Hold
    • UAT For:
      UI Refresh

      Description

      Credentials Used:
      Account: All accounts
      User ID: dianawg
      Password: Password@1

      Issue:
      I logged in as Partner and clicked on the 'Select Company' function on the top left corner to trigger the dropdown. It show the loading prompt for a while, then there was a lapse of around 10 seconds before the dropdown is shown (even though I did not click anything else). You can see the reproduction here

      How it should work:
      Once the loading prompt goes away, the listing should show. As such, it should be a case where we either extend the duration of the prompt, or (preferred) improve the loading speed to shorten loading time.

        Attachments

          Issue Links

          clones

          Bug - A problem which impairs or prevents the functions of the product. NF-5460 ACCOUNT - UAT - SUBJECT

          • Medium - Has the potential to affect progress.
          • Rejected

            Activity

            Ascending order - Click to sort in descending order
            diana Diana Wong (Inactive) created issue -
            diana Diana Wong (Inactive) made changes -
            Field Original Value New Value
            Link This issue clones NF-5460 [ NF-5460 ]
            diana Diana Wong (Inactive) made changes -
            Priority Medium [ 3 ] Low [ 4 ]
            diana Diana Wong (Inactive) made changes -
            Description *Credentials Used:*
            Account:
            User ID:
            Password:

            *Issue:*
            To fill in

            *How it should work:*
            To fill in


            		*Credentials Used:*
            Account: All accounts
            User ID: dianawg
            Password: Password@1

            *Issue:*
            I logged in as Partner and clicked on the 'Select Company' function on the top left corner to trigger the dropdown. It show the loading prompt for a while, then there was a lapse of around 10 seconds before the dropdown is shown (even though I did not click anything else). You can see the reproduction [here|https://screencast-o-matic.com/watch/cFVn1DoVCq]

            *How it should work:*
            Once the loading prompt goes away, the listing should show. As such, it should be a case where we either extend the duration of the prompt, or (preferred) improve the loading speed to shorten loading time.
            diana Diana Wong (Inactive) made changes -
            Module Parent values: BenAdmin(10100) Parent values: UI Refresh(14304)
            diana Diana Wong (Inactive) made changes -
            Module Parent values: UI Refresh(14304) Parent values: BenAdmin(10100)
            nidhi.kaul Nidhi Kaul (Inactive) made changes -
            Assignee Nidhi Kaul [ nidhi.kaul ] Sachin Hingole [ sachin.hingole ]
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Assignee Sachin Hingole [ sachin.hingole ] Pratap Patil [ pratap.patil ]
            pratap.patil Pratap Patil (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            pratap.patil Pratap Patil (Inactive) made changes -
            Code Reviewed By Vijayendra Shinde [ 11901 ]
            Item State Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209)
            Remaining Estimate 3h [ 10800 ]
            Original Estimate 3h [ 10800 ]
            Permalink
            pratap.patil Pratap Patil (Inactive) logged work - 03/Jan/18 02:17 PM
            • Time Spent:
              2h
               

              Analysis , code debugging, discussion with vijayendra , code correction and unit testing.

            pratap.patil Pratap Patil (Inactive) made changes -
            Remaining Estimate 3h [ 10800 ] 1h [ 3600 ]
            Time Spent 2h [ 7200 ]
            Worklog Id 99221 [ 99221 ]
            Hide
            Permalink
            pratap.patil Pratap Patil (Inactive) added a comment -

            Hello Sachin ,
            This issue is fixed , it will be deployed in next CodeMap build.

            Thanks,
            Pratap

            CC: Vijayendra Shinde

            Show
            pratap.patil Pratap Patil (Inactive) added a comment - Hello Sachin , This issue is fixed , it will be deployed in next CodeMap build. Thanks, Pratap CC: Vijayendra Shinde
            pratap.patil Pratap Patil (Inactive) made changes -
            Assignee Pratap Patil [ pratap.patil ] Sachin Hingole [ sachin.hingole ]
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            Hide
            Permalink
            sachin.hingole Sachin Hingole (Inactive) added a comment -

            Can you please check this on Code map.

            Show
            sachin.hingole Sachin Hingole (Inactive) added a comment - Can you please check this on Code map.
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Assignee Sachin Hingole [ sachin.hingole ] Venkatesh Pujari [ venkatesh.pujari ]
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209) Parent values: LB QA(10201)Level 1 values: In Testing(10210)
            khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: In Testing(10210) Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602)
            venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602) Parent values: Stage QA(10202)Level 1 values: In Testing(10214)
            venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: In Testing(10214) Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217)
            venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
            Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
            Hide
            Permalink
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment -

            Hi Diana Wong,

            The issue has been resolved and also tested on Preprod site. Now the site is approximately taking 2 to 3 seconds to load the company list. Could you please verify at your end and let us know if you need any more information on this.

            Sachin Hingole

            Thanks,
            Venkatesh

            Show
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - Hi Diana Wong , The issue has been resolved and also tested on Preprod site. Now the site is approximately taking 2 to 3 seconds to load the company list. Could you please verify at your end and let us know if you need any more information on this. Sachin Hingole Thanks, Venkatesh
            venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
            Assignee Venkatesh Pujari [ venkatesh.pujari ] Diana Wong [ diana ]
            Hide
            Permalink
            diana Diana Wong (Inactive) added a comment -

            Venkatesh Pujari Thanks team for working on this and for the update. I tried a few times and currently the top left corner takes around 10 seconds to load the company list while the Manage Companies widget takes around 6 seconds to load search results. While it is not within 2-3 seconds mentioned, at least now the loading icon will show until the list is ready so I think this experience is acceptable. Please assist to close the ticket. Appreciate it.

            Show
            diana Diana Wong (Inactive) added a comment - Venkatesh Pujari Thanks team for working on this and for the update. I tried a few times and currently the top left corner takes around 10 seconds to load the company list while the Manage Companies widget takes around 6 seconds to load search results. While it is not within 2-3 seconds mentioned, at least now the loading icon will show until the list is ready so I think this experience is acceptable. Please assist to close the ticket. Appreciate it.
            diana Diana Wong (Inactive) made changes -
            Assignee Diana Wong [ diana ] Venkatesh Pujari [ venkatesh.pujari ]
            khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217) Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) Parent values: Stage QA(10202)Level 1 values: Production Deployment on Hold(10224)
            Hide
            Permalink
            nidhi.kaul Nidhi Kaul (Inactive) added a comment -

            Pratap Patil
            Please put in a reason explaining what the issue was.

            Show
            nidhi.kaul Nidhi Kaul (Inactive) added a comment - Pratap Patil Please put in a reason explaining what the issue was.
            Hide
            Permalink
            pratap.patil Pratap Patil (Inactive) added a comment - - edited

            3C's :-

            Concern :- Company DropDown was taking more time to load the data.
            Cause :- In existing implementation for fetching the Company Image , cursor is used and it was fetching the data from all company databases.
            Correction :- Now we are not displaying company images along with company name , so logic of fetching the images from all company databases is updated now. Due to this the time required to fetch data is reduced .

            Thanks,
            Pratap Patil

            CC: Nidhi Kaul , Vijayendra Shinde

            Show
            pratap.patil Pratap Patil (Inactive) added a comment - - edited 3C's :- Concern :- Company DropDown was taking more time to load the data. Cause :- In existing implementation for fetching the Company Image , cursor is used and it was fetching the data from all company databases. Correction :- Now we are not displaying company images along with company name , so logic of fetching the images from all company databases is updated now. Due to this the time required to fetch data is reduced . Thanks, Pratap Patil CC: Nidhi Kaul , Vijayendra Shinde
            khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Production Deployment on Hold(10224) Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)
            khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602)
            nidhi.kaul Nidhi Kaul (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602) Parent values: Stage QA(10202)Level 1 values: Production Deployment on Hold(10224)
            Hide
            Permalink
            smita.pawar Smita Pawar (Inactive) added a comment -

            We have verified Company images are not displaying when we clicked on 'Select Company' and company names
            also displayed immediately.

            Show
            smita.pawar Smita Pawar (Inactive) added a comment - We have verified Company images are not displaying when we clicked on 'Select Company' and company names also displayed immediately.
            Permalink
            smita.pawar Smita Pawar (Inactive) logged work - 05/Mar/18 12:43 PM
            • Time Spent:
              20m
               

              Production testing

            smita.pawar Smita Pawar (Inactive) made changes -
            Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
            smita.pawar Smita Pawar (Inactive) made changes -
            Remaining Estimate 1h [ 3600 ] 40m [ 2400 ]
            Time Spent 2h [ 7200 ] 2h 20m [ 8400 ]
            Worklog Id 107085 [ 107085 ]
            smita.pawar Smita Pawar (Inactive) made changes -
            Assignee Venkatesh Pujari [ venkatesh.pujari ] Smita Pawar [ smita.pawar ]
            smita.pawar Smita Pawar (Inactive) made changes -
            Resolution Bug Fixed [ 10402 ]
            Status Production Testing [ 10202 ] Production Complete [ 10028 ]
            smita.pawar Smita Pawar (Inactive) made changes -
            Resolution Bug Fixed [ 10402 ]
            Status Production Complete [ 10028 ] Closed [ 6 ]
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Assignee Smita Pawar [ smita.pawar ] Sachin Hingole [ sachin.hingole ]
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Status Closed [ 6 ] Reopen in Production [ 10027 ]
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Status Reopen in Production [ 10027 ] In Development [ 10007 ]
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Resolution Done [ 10000 ]
            Status In Development [ 10007 ] Rejected [ 10004 ]
            Transition Time In Source Status Execution Times
            Pratap Patil (Inactive) made transition -
            Open In Development
            		1d 6h 45m 1
            Sachin Hingole (Inactive) made transition -
            In Development In LB Testing
            		17h 9m 1
            Venkatesh Pujari (Inactive) made transition -
            In LB Testing Stage Testing
            		1d 2h 35m 1
            Smita Pawar (Inactive) made transition -
            Stage Testing In Production Testing
            		59d 3h 51m 1
            Smita Pawar (Inactive) made transition -
            In Production Testing Production Complete
            		2m 42s 1
            Smita Pawar (Inactive) made transition -
            Production Complete Closed
            		6s 1
            Sachin Hingole (Inactive) made transition -
            Closed Reopen in Production
            		42d 13h 9m 1
            Sachin Hingole (Inactive) made transition -
            Reopen in Production In Development
            		5s 1
            Sachin Hingole (Inactive) made transition -
            In Development Rejected
            		10s 1

              People

              Assignee:
              sachin.hingole Sachin Hingole (Inactive)
              Reporter:
              diana Diana Wong (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              6 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 3h
                  3h
                  Remaining:
                  Time Spent - 2h 20m Remaining Estimate - 40m
                  40m
                  Logged:
                  Time Spent - 2h 20m Remaining Estimate - 40m
                  2h 20m