New Features 2017Project Type: software

New Features 2017

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  1. New Features 2017
  2. NF-5632

All Accounts - UAT - Lapse in Company Selection Dropdown

    Details

    • Type: Bug
    • Status: Rejected
    • Priority: Low
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Environment:
      Pre Production
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Module:
      BenAdmin
    • Reported by:
      Client
    • Company:
      All Clients/Multiple Clients
    • Item State:
      Stage QA - Production Deployment on Hold
    • UAT For:
      UI Refresh

      Description

      Credentials Used:
      Account: All accounts
      User ID: dianawg
      Password: Password@1

      Issue:
      I logged in as Partner and clicked on the 'Select Company' function on the top left corner to trigger the dropdown. It show the loading prompt for a while, then there was a lapse of around 10 seconds before the dropdown is shown (even though I did not click anything else). You can see the reproduction here

      How it should work:
      Once the loading prompt goes away, the listing should show. As such, it should be a case where we either extend the duration of the prompt, or (preferred) improve the loading speed to shorten loading time.

        Attachments

          Issue Links

          clones

          Bug - A problem which impairs or prevents the functions of the product. NF-5460 ACCOUNT - UAT - SUBJECT

          • Medium - Has the potential to affect progress.
          • Rejected

            Activity

            Ascending order - Click to sort in descending order
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            Permalink
            pratap.patil Pratap Patil (Inactive) added a comment -

            Hello Sachin ,
            This issue is fixed , it will be deployed in next CodeMap build.

            Thanks,
            Pratap

            CC: Vijayendra Shinde

            Show
            pratap.patil Pratap Patil (Inactive) added a comment - Hello Sachin , This issue is fixed , it will be deployed in next CodeMap build. Thanks, Pratap CC: Vijayendra Shinde
            Hide
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            sachin.hingole Sachin Hingole (Inactive) added a comment -

            Can you please check this on Code map.

            Show
            sachin.hingole Sachin Hingole (Inactive) added a comment - Can you please check this on Code map.
            Hide
            Permalink
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment -

            Hi Diana Wong,

            The issue has been resolved and also tested on Preprod site. Now the site is approximately taking 2 to 3 seconds to load the company list. Could you please verify at your end and let us know if you need any more information on this.

            Sachin Hingole

            Thanks,
            Venkatesh

            Show
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - Hi Diana Wong , The issue has been resolved and also tested on Preprod site. Now the site is approximately taking 2 to 3 seconds to load the company list. Could you please verify at your end and let us know if you need any more information on this. Sachin Hingole Thanks, Venkatesh
            Hide
            Permalink
            diana Diana Wong (Inactive) added a comment -

            Venkatesh Pujari Thanks team for working on this and for the update. I tried a few times and currently the top left corner takes around 10 seconds to load the company list while the Manage Companies widget takes around 6 seconds to load search results. While it is not within 2-3 seconds mentioned, at least now the loading icon will show until the list is ready so I think this experience is acceptable. Please assist to close the ticket. Appreciate it.

            Show
            diana Diana Wong (Inactive) added a comment - Venkatesh Pujari Thanks team for working on this and for the update. I tried a few times and currently the top left corner takes around 10 seconds to load the company list while the Manage Companies widget takes around 6 seconds to load search results. While it is not within 2-3 seconds mentioned, at least now the loading icon will show until the list is ready so I think this experience is acceptable. Please assist to close the ticket. Appreciate it.
            Hide
            Permalink
            nidhi.kaul Nidhi Kaul (Inactive) added a comment -

            Pratap Patil
            Please put in a reason explaining what the issue was.

            Show
            nidhi.kaul Nidhi Kaul (Inactive) added a comment - Pratap Patil Please put in a reason explaining what the issue was.
            Hide
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            pratap.patil Pratap Patil (Inactive) added a comment - - edited

            3C's :-

            Concern :- Company DropDown was taking more time to load the data.
            Cause :- In existing implementation for fetching the Company Image , cursor is used and it was fetching the data from all company databases.
            Correction :- Now we are not displaying company images along with company name , so logic of fetching the images from all company databases is updated now. Due to this the time required to fetch data is reduced .

            Thanks,
            Pratap Patil

            CC: Nidhi Kaul , Vijayendra Shinde

            Show
            pratap.patil Pratap Patil (Inactive) added a comment - - edited 3C's :- Concern :- Company DropDown was taking more time to load the data. Cause :- In existing implementation for fetching the Company Image , cursor is used and it was fetching the data from all company databases. Correction :- Now we are not displaying company images along with company name , so logic of fetching the images from all company databases is updated now. Due to this the time required to fetch data is reduced . Thanks, Pratap Patil CC: Nidhi Kaul , Vijayendra Shinde
            Hide
            Permalink
            smita.pawar Smita Pawar (Inactive) added a comment -

            We have verified Company images are not displaying when we clicked on 'Select Company' and company names
            also displayed immediately.

            Show
            smita.pawar Smita Pawar (Inactive) added a comment - We have verified Company images are not displaying when we clicked on 'Select Company' and company names also displayed immediately.

              People

              Assignee:
              sachin.hingole Sachin Hingole (Inactive)
              Reporter:
              diana Diana Wong (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              6 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 3h
                  3h
                  Remaining:
                  Time Spent - 2h 20m Remaining Estimate - 40m
                  40m
                  Logged:
                  Time Spent - 2h 20m Remaining Estimate - 40m
                  2h 20m