Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: System Behaviour
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Environment:
      Pre Production
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Module:
      BenAdmin
    • Reported by:
      Client
    • Company:
      All Clients/Multiple Clients
    • UAT For:
      UI Refresh

      Description

      Credentials Used:
      Account: JAFRA
      User ID: Rwilliams
      Password: Password@1

      Issue:
      Unable to add dependents on plans

      How it should work:

        Attachments

          Issue Links

            Activity

            Raywill Raymond Williams (Inactive) created issue -
            Raywill Raymond Williams (Inactive) made changes -
            Field Original Value New Value
            Link This issue clones NF-5460 [ NF-5460 ]
            Raywill Raymond Williams (Inactive) made changes -
            Description *Credentials Used:*
            Account:
            User ID:
            Password:

            *Issue:*
            To fill in

            *How it should work:*
            To fill in


            *Credentials Used:*
            Account: JAFRA
            User ID: Rwilliams
            Password: Password@1

            *Issue:*
            Unable to add dependents on plans

            *How it should work:*



            Raywill Raymond Williams (Inactive) made changes -
            Summary CLONE - ACCOUNT - UAT - SUBJECT JAFRA Unable to add dependents
            nidhi.kaul Nidhi Kaul (Inactive) made changes -
            Assignee Nidhi Kaul [ nidhi.kaul ] Rohan J Khandave [ rohan.khandave ]
            Hide
            rohan.khandave Rohan J Khandave (Inactive) added a comment -

            Please check.

            Show
            rohan.khandave Rohan J Khandave (Inactive) added a comment - Please check.
            rohan.khandave Rohan J Khandave (Inactive) made changes -
            Assignee Rohan J Khandave [ rohan.khandave ] Harshawardhan Phalake [ harshawardhan ]
            harshawardhan Harshawardhan Phalake (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            harshawardhan Harshawardhan Phalake (Inactive) made changes -
            Attachment Dependet_History.png [ 71278 ]
            harshawardhan Harshawardhan Phalake (Inactive) logged work - 04/Jan/18 12:02 PM
            • Time Spent:
              3h
               

              Analysis and discussion

            Hide
            harshawardhan Harshawardhan Phalake (Inactive) added a comment -

            Hi Raymond Williams,
            We have found that Employee has added (Dependents) Spouse and Child on date 01/03/2018 (mm-dd-yyyy) with New Hire open enrollment, and new Hire enrollment date is 01/02/2018 (mm-dd-yyyy).
            Where Open Enrollment date is 01/01/2018, because of this in open enrollment spouse and child are note eligible.
            To make them eligible for open enrollment you need to re-save the spouse and child in open enrollment with effective date 01/01/2018 (mm-dd-yyyy).
            PFA screen shot for dependents history changes.

            Thanks,
            Harshawardhan.
            CC: Rohan J Khandave

            Show
            harshawardhan Harshawardhan Phalake (Inactive) added a comment - Hi Raymond Williams , We have found that Employee has added (Dependents) Spouse and Child on date 01/03/2018 (mm-dd-yyyy) with New Hire open enrollment, and new Hire enrollment date is 01/02/2018 (mm-dd-yyyy). Where Open Enrollment date is 01/01/2018, because of this in open enrollment spouse and child are note eligible. To make them eligible for open enrollment you need to re-save the spouse and child in open enrollment with effective date 01/01/2018 (mm-dd-yyyy). PFA screen shot for dependents history changes. Thanks, Harshawardhan. CC: Rohan J Khandave
            harshawardhan Harshawardhan Phalake (Inactive) made changes -
            Remaining Estimate 3h [ 10800 ]
            Original Estimate 3h [ 10800 ]
            harshawardhan Harshawardhan Phalake (Inactive) made changes -
            Remaining Estimate 3h [ 10800 ] 0h [ 0 ]
            Time Spent 3h [ 10800 ]
            Worklog Id 99343 [ 99343 ]
            harshawardhan Harshawardhan Phalake (Inactive) made changes -
            Assignee Harshawardhan Phalake [ harshawardhan ] Raymond Williams [ raywill ]
            Resolution System Behaviour [ 10100 ]
            Status In Development [ 10007 ] Rejected [ 10004 ]
            Hide
            sachin.hingole Sachin Hingole (Inactive) added a comment -

            Hi Raymond Williams,

            We are refreshing this company on pre-production, so the employee you added will not be available on it. Request you to verify this point today on pre-prod.

            Thanks,
            Sachin Hingole

            Nidhi Kaul Vijayendra Shinde

            Show
            sachin.hingole Sachin Hingole (Inactive) added a comment - Hi Raymond Williams , We are refreshing this company on pre-production, so the employee you added will not be available on it. Request you to verify this point today on pre-prod. Thanks, Sachin Hingole Nidhi Kaul Vijayendra Shinde
            Hide
            Raywill Raymond Williams (Inactive) added a comment -
            Show
            Raywill Raymond Williams (Inactive) added a comment - Thanks Sachin Hingole
            Raywill Raymond Williams (Inactive) made changes -
            Status Rejected [ 10004 ] Closed [ 6 ]
            Transition Time In Source Status Execution Times
            Harshawardhan Phalake (Inactive) made transition -
            Open In Development
            16h 9m 1
            Harshawardhan Phalake (Inactive) made transition -
            In Development Rejected
            1h 50m 1
            Raymond Williams (Inactive) made transition -
            Rejected Closed
            22d 3h 22m 1

              People

              Assignee:
              Raywill Raymond Williams (Inactive)
              Reporter:
              Raywill Raymond Williams (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              5 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 3h
                  3h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 3h
                  3h