Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: System Behaviour
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Environment:
      Pre Production
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Module:
      BenAdmin
    • Reported by:
      Client
    • Company:
      All Clients/Multiple Clients
    • UAT For:
      UI Refresh

      Description

      Credentials Used:
      Account: Janicki Employee
      User ID: test3333
      Password: 2P@ssword!

      Issue:
      Janicki shows the employee pre and post tax costs. When you are in the enroll now screens the only way you can see the employee cost is to select the "view cost details" The is going to be an issue if employees are not paying attention. The EE cost should display without having to click on a drop down

      Also the per pay period cost for the FSA and Dependent care does not display at all

      How it should work:
      To fill in

        Attachments

        1. Confirmation_Statement_Preprod.jpg
          Confirmation_Statement_Preprod.jpg
          234 kB
        2. Confirmation_Statement_Prod.jpg
          Confirmation_Statement_Prod.jpg
          308 kB
        3. Confirmation-Pagesetting.png
          Confirmation-Pagesetting.png
          17 kB
        4. Costsetting.png
          Costsetting.png
          152 kB
        5. Enroll_Now_Preprod.jpg
          Enroll_Now_Preprod.jpg
          208 kB
        6. Enroll_Now_Prod.jpg
          Enroll_Now_Prod.jpg
          291 kB
        7. Enrollment_Summary_Prepord.jpg
          Enrollment_Summary_Prepord.jpg
          246 kB
        8. Enrollment_Summary_Prod.jpg
          Enrollment_Summary_Prod.jpg
          268 kB
        9. Flexible Spending Account 2018_EnrollNow_Preprod.jpg
          Flexible Spending Account 2018_EnrollNow_Preprod.jpg
          284 kB
        10. Flexible Spending Account 2018_EnrollNow_Prod.jpg
          Flexible Spending Account 2018_EnrollNow_Prod.jpg
          262 kB
        11. screenshot-1.png
          screenshot-1.png
          13 kB
        12. screenshot-2.png
          screenshot-2.png
          35 kB
        13. screenshot-3.png
          screenshot-3.png
          23 kB
        14. SelectBenefits.png
          SelectBenefits.png
          188 kB
        15. Site_Branding_Preprod.png
          Site_Branding_Preprod.png
          52 kB
        16. Site_Branding_Prod.jpg
          Site_Branding_Prod.jpg
          163 kB
        17. Voluntary Employee Life_EnrollNow_PreProd.jpg
          Voluntary Employee Life_EnrollNow_PreProd.jpg
          324 kB
        18. Voluntary Employee Life_EnrollNow_Prod.jpg
          Voluntary Employee Life_EnrollNow_Prod.jpg
          388 kB

          Issue Links

            Activity

            Hide
            rohan.khandave Rohan J Khandave (Inactive) added a comment -

            Please check.

            Show
            rohan.khandave Rohan J Khandave (Inactive) added a comment - Please check.
            Hide
            harshawardhan Harshawardhan Phalake (Inactive) added a comment -

            Hi Debbie Kulling,
            First issue regarding View Cost Detail it is as per the design link will display in only employee workflow.
            Where in second scenario per pay period is not displayed is due to customization.
            This can be view-able to employee by simple customization, following are the steps to achieve this.
            1. Select Configure site from Company setting menu.
            2. Select other configuration from that.
            3. Select Employee Cost and Employer cost from Enrollment cost stting

            4. Select Benefits for those you want to show employee cost and employer cost once you selected the Employee Cost and Employer cost check box.

            Thanks,
            Harshawardhan.
            CC: Rohan J Khandave

            Show
            harshawardhan Harshawardhan Phalake (Inactive) added a comment - Hi Debbie Kulling , First issue regarding View Cost Detail it is as per the design link will display in only employee workflow. Where in second scenario per pay period is not displayed is due to customization. This can be view-able to employee by simple customization, following are the steps to achieve this. 1. Select Configure site from Company setting menu. 2. Select other configuration from that. 3. Select Employee Cost and Employer cost from Enrollment cost stting 4. Select Benefits for those you want to show employee cost and employer cost once you selected the Employee Cost and Employer cost check box. Thanks, Harshawardhan. CC: Rohan J Khandave
            Hide
            dkulling Debbie Kulling added a comment -

            I made the change to the configuration and it corrected the issue on the enroll pages but now I have an issue on the confirmation statement.

            If you have employee cost and employee pretax/employee post tax selected the system shows all of them on the confirmation statement

            Do we not have an option anymore of displaying the pre and post tax costs for an employee without having to have the employee cost selected as well

            Show
            dkulling Debbie Kulling added a comment - I made the change to the configuration and it corrected the issue on the enroll pages but now I have an issue on the confirmation statement. If you have employee cost and employee pretax/employee post tax selected the system shows all of them on the confirmation statement Do we not have an option anymore of displaying the pre and post tax costs for an employee without having to have the employee cost selected as well
            Hide
            harshawardhan Harshawardhan Phalake (Inactive) added a comment -

            Hi Debbie Kulling,
            For confirmation page also same setting is there, PFA screen shot for more details.

            If you don't wont to display or want to display Employer Pre-Tax,Employee Pre-Tax,Employer Post-Tax,Employee Post-Tax on the confirmation page just check un-check the check boxes from give screen shot.
            Follow same steps mentioned in previous comment to reach the checkboxes.

            Thanks,
            Harshawardhan.
            CC: Rohan J Khandave

            Show
            harshawardhan Harshawardhan Phalake (Inactive) added a comment - Hi Debbie Kulling , For confirmation page also same setting is there, PFA screen shot for more details. If you don't wont to display or want to display Employer Pre-Tax,Employee Pre-Tax,Employer Post-Tax,Employee Post-Tax on the confirmation page just check un-check the check boxes from give screen shot. Follow same steps mentioned in previous comment to reach the checkboxes. Thanks, Harshawardhan. CC: Rohan J Khandave
            Hide
            sachin.hingole Sachin Hingole (Inactive) added a comment -

            Hi Debbie Kulling,

            We are refreshing this company on pre-production, so the employee you added will not be available on this. Request you to verify this point today on pre-prod.

            Thanks,
            Sachin Hingole

            Nidhi Kaul Vijayendra Shinde

            Show
            sachin.hingole Sachin Hingole (Inactive) added a comment - Hi Debbie Kulling , We are refreshing this company on pre-production, so the employee you added will not be available on this. Request you to verify this point today on pre-prod. Thanks, Sachin Hingole Nidhi Kaul Vijayendra Shinde
            Hide
            sachin.hingole Sachin Hingole (Inactive) added a comment - - edited

            Hi Debbie Kulling,

            The behavior of costs displayed on Enroll now and confirmation statement is same.
            refer attached images

            PreProd Prod

            We confirmed the configure site settings are also same on "Janicki" production and pre-production.

            In UI Refresh on Enroll Now we are displaying "pre-tax Employee/Employer" and "post-tax Employee/Employer" are displayed on "View Cost Details" link click.

            Let us know if you need any other details on this.

            Thanks,
            Sachin Hingole

            Nagini Indugula Nidhi Kaul Vijayendra Shinde Rakesh Roy

            Show
            sachin.hingole Sachin Hingole (Inactive) added a comment - - edited Hi Debbie Kulling , The behavior of costs displayed on Enroll now and confirmation statement is same. refer attached images PreProd Prod We confirmed the configure site settings are also same on "Janicki" production and pre-production. In UI Refresh on Enroll Now we are displaying "pre-tax Employee/Employer" and "post-tax Employee/Employer" are displayed on "View Cost Details" link click. Let us know if you need any other details on this. Thanks, Sachin Hingole Nagini Indugula Nidhi Kaul Vijayendra Shinde Rakesh Roy
            Hide
            rakeshr Rakesh Roy (Inactive) added a comment -

            Thanks @sachin.hingole. Could you please update Screeshot of configuration as well?

            Show
            rakeshr Rakesh Roy (Inactive) added a comment - Thanks @sachin.hingole. Could you please update Screeshot of configuration as well?
            Hide
            sachin.hingole Sachin Hingole (Inactive) added a comment -

            Rakesh Roy, Already added screen shots of configuration, refer 1st row of table.

            Show
            sachin.hingole Sachin Hingole (Inactive) added a comment - Rakesh Roy , Already added screen shots of configuration, refer 1st row of table.
            Hide
            rakeshr Rakesh Roy (Inactive) added a comment -

            Ohhh.. Not clear was on my mobile ☺️ thanks @sachin.hingole

            Show
            rakeshr Rakesh Roy (Inactive) added a comment - Ohhh.. Not clear was on my mobile ☺️ thanks @sachin.hingole

              People

              Assignee:
              dkulling Debbie Kulling
              Reporter:
              dkulling Debbie Kulling
              Votes:
              0 Vote for this issue
              Watchers:
              6 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

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