Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: System Behaviour
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Environment:
      Pre Production
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Module:
      BenAdmin
    • Reported by:
      Client
    • Company:
      All Clients/Multiple Clients
    • UAT For:
      UI Refresh

      Description

      Credentials Used:
      Account: Janicki Employee
      User ID: test3333
      Password: 2P@ssword!

      Issue:
      Janicki shows the employee pre and post tax costs. When you are in the enroll now screens the only way you can see the employee cost is to select the "view cost details" The is going to be an issue if employees are not paying attention. The EE cost should display without having to click on a drop down

      Also the per pay period cost for the FSA and Dependent care does not display at all

      How it should work:
      To fill in

        Attachments

        1. Confirmation_Statement_Preprod.jpg
          Confirmation_Statement_Preprod.jpg
          234 kB
        2. Confirmation_Statement_Prod.jpg
          Confirmation_Statement_Prod.jpg
          308 kB
        3. Confirmation-Pagesetting.png
          Confirmation-Pagesetting.png
          17 kB
        4. Costsetting.png
          Costsetting.png
          152 kB
        5. Enroll_Now_Preprod.jpg
          Enroll_Now_Preprod.jpg
          208 kB
        6. Enroll_Now_Prod.jpg
          Enroll_Now_Prod.jpg
          291 kB
        7. Enrollment_Summary_Prepord.jpg
          Enrollment_Summary_Prepord.jpg
          246 kB
        8. Enrollment_Summary_Prod.jpg
          Enrollment_Summary_Prod.jpg
          268 kB
        9. Flexible Spending Account 2018_EnrollNow_Preprod.jpg
          Flexible Spending Account 2018_EnrollNow_Preprod.jpg
          284 kB
        10. Flexible Spending Account 2018_EnrollNow_Prod.jpg
          Flexible Spending Account 2018_EnrollNow_Prod.jpg
          262 kB
        11. screenshot-1.png
          screenshot-1.png
          13 kB
        12. screenshot-2.png
          screenshot-2.png
          35 kB
        13. screenshot-3.png
          screenshot-3.png
          23 kB
        14. SelectBenefits.png
          SelectBenefits.png
          188 kB
        15. Site_Branding_Preprod.png
          Site_Branding_Preprod.png
          52 kB
        16. Site_Branding_Prod.jpg
          Site_Branding_Prod.jpg
          163 kB
        17. Voluntary Employee Life_EnrollNow_PreProd.jpg
          Voluntary Employee Life_EnrollNow_PreProd.jpg
          324 kB
        18. Voluntary Employee Life_EnrollNow_Prod.jpg
          Voluntary Employee Life_EnrollNow_Prod.jpg
          388 kB

          Issue Links

            Activity

            dkulling Debbie Kulling created issue -
            dkulling Debbie Kulling made changes -
            Field Original Value New Value
            Link This issue clones NF-5460 [ NF-5460 ]
            dkulling Debbie Kulling made changes -
            Attachment screenshot-1.png [ 71223 ]
            dkulling Debbie Kulling made changes -
            Attachment screenshot-2.png [ 71224 ]
            dkulling Debbie Kulling made changes -
            Description *Credentials Used:*
            Account:
            User ID:
            Password:

            *Issue:*
            To fill in

            *How it should work:*
            To fill in


            *Credentials Used:*
            Account: Janicki Employee
            User ID: test3333
            Password: 2P@ssword!

            *Issue:*
            Janicki shows the employee pre and post tax costs. When you are in the enroll now screens the only way you can see the employee cost is to select the "view cost details" The is going to be an issue if employees are not paying attention. The EE cost should display without having to click on a drop down
             !screenshot-1.png|thumbnail!

            Also the per pay period cost for the FSA and Dependent care does not display at all

              !screenshot-2.png|thumbnail!

            *How it should work:*
            To fill in


            nidhi.kaul Nidhi Kaul (Inactive) made changes -
            Assignee Nidhi Kaul [ nidhi.kaul ] Rohan J Khandave [ rohan.khandave ]
            Hide
            rohan.khandave Rohan J Khandave (Inactive) added a comment -

            Please check.

            Show
            rohan.khandave Rohan J Khandave (Inactive) added a comment - Please check.
            rohan.khandave Rohan J Khandave (Inactive) made changes -
            Assignee Rohan J Khandave [ rohan.khandave ] Harshawardhan Phalake [ harshawardhan ]
            harshawardhan Harshawardhan Phalake (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            harshawardhan Harshawardhan Phalake (Inactive) made changes -
            Attachment Costsetting.png [ 71262 ]
            harshawardhan Harshawardhan Phalake (Inactive) made changes -
            Attachment SelectBenefits.png [ 71263 ]
            Hide
            harshawardhan Harshawardhan Phalake (Inactive) added a comment -

            Hi Debbie Kulling,
            First issue regarding View Cost Detail it is as per the design link will display in only employee workflow.
            Where in second scenario per pay period is not displayed is due to customization.
            This can be view-able to employee by simple customization, following are the steps to achieve this.
            1. Select Configure site from Company setting menu.
            2. Select other configuration from that.
            3. Select Employee Cost and Employer cost from Enrollment cost stting

            4. Select Benefits for those you want to show employee cost and employer cost once you selected the Employee Cost and Employer cost check box.

            Thanks,
            Harshawardhan.
            CC: Rohan J Khandave

            Show
            harshawardhan Harshawardhan Phalake (Inactive) added a comment - Hi Debbie Kulling , First issue regarding View Cost Detail it is as per the design link will display in only employee workflow. Where in second scenario per pay period is not displayed is due to customization. This can be view-able to employee by simple customization, following are the steps to achieve this. 1. Select Configure site from Company setting menu. 2. Select other configuration from that. 3. Select Employee Cost and Employer cost from Enrollment cost stting 4. Select Benefits for those you want to show employee cost and employer cost once you selected the Employee Cost and Employer cost check box. Thanks, Harshawardhan. CC: Rohan J Khandave
            harshawardhan Harshawardhan Phalake (Inactive) logged work - 04/Jan/18 10:08 AM
            • Time Spent:
              3h
               

              Analysis and discussion

            harshawardhan Harshawardhan Phalake (Inactive) made changes -
            Remaining Estimate 3h [ 10800 ]
            Original Estimate 3h [ 10800 ]
            harshawardhan Harshawardhan Phalake (Inactive) made changes -
            Remaining Estimate 3h [ 10800 ] 0h [ 0 ]
            Time Spent 3h [ 10800 ]
            Worklog Id 99320 [ 99320 ]
            harshawardhan Harshawardhan Phalake (Inactive) made changes -
            Assignee Harshawardhan Phalake [ harshawardhan ] Debbie Kulling [ dkulling ]
            Resolution System Behaviour [ 10100 ]
            Status In Development [ 10007 ] Rejected [ 10004 ]
            dkulling Debbie Kulling made changes -
            Resolution System Behaviour [ 10100 ] Unresolved [ 10200 ]
            Status Rejected [ 10004 ] Reopen [ 4 ]
            dkulling Debbie Kulling made changes -
            Attachment screenshot-3.png [ 71315 ]
            Hide
            dkulling Debbie Kulling added a comment -

            I made the change to the configuration and it corrected the issue on the enroll pages but now I have an issue on the confirmation statement.

            If you have employee cost and employee pretax/employee post tax selected the system shows all of them on the confirmation statement

            Do we not have an option anymore of displaying the pre and post tax costs for an employee without having to have the employee cost selected as well

            Show
            dkulling Debbie Kulling added a comment - I made the change to the configuration and it corrected the issue on the enroll pages but now I have an issue on the confirmation statement. If you have employee cost and employee pretax/employee post tax selected the system shows all of them on the confirmation statement Do we not have an option anymore of displaying the pre and post tax costs for an employee without having to have the employee cost selected as well
            harshawardhan Harshawardhan Phalake (Inactive) made changes -
            Status Reopen [ 4 ] In Development [ 10007 ]
            harshawardhan Harshawardhan Phalake (Inactive) made changes -
            Attachment Confirmation-Pagesetting.png [ 71335 ]
            Hide
            harshawardhan Harshawardhan Phalake (Inactive) added a comment -

            Hi Debbie Kulling,
            For confirmation page also same setting is there, PFA screen shot for more details.

            If you don't wont to display or want to display Employer Pre-Tax,Employee Pre-Tax,Employer Post-Tax,Employee Post-Tax on the confirmation page just check un-check the check boxes from give screen shot.
            Follow same steps mentioned in previous comment to reach the checkboxes.

            Thanks,
            Harshawardhan.
            CC: Rohan J Khandave

            Show
            harshawardhan Harshawardhan Phalake (Inactive) added a comment - Hi Debbie Kulling , For confirmation page also same setting is there, PFA screen shot for more details. If you don't wont to display or want to display Employer Pre-Tax,Employee Pre-Tax,Employer Post-Tax,Employee Post-Tax on the confirmation page just check un-check the check boxes from give screen shot. Follow same steps mentioned in previous comment to reach the checkboxes. Thanks, Harshawardhan. CC: Rohan J Khandave
            harshawardhan Harshawardhan Phalake (Inactive) made changes -
            Resolution Unresolved [ 10200 ] System Behaviour [ 10100 ]
            Status In Development [ 10007 ] Rejected [ 10004 ]
            harshawardhan Harshawardhan Phalake (Inactive) logged work - 05/Jan/18 09:39 AM
            • Time Spent:
              1h
               

              Analysis and discussion

            harshawardhan Harshawardhan Phalake (Inactive) made changes -
            Time Spent 3h [ 10800 ] 4h [ 14400 ]
            Worklog Id 99432 [ 99432 ]
            Hide
            sachin.hingole Sachin Hingole (Inactive) added a comment -

            Hi Debbie Kulling,

            We are refreshing this company on pre-production, so the employee you added will not be available on this. Request you to verify this point today on pre-prod.

            Thanks,
            Sachin Hingole

            Nidhi Kaul Vijayendra Shinde

            Show
            sachin.hingole Sachin Hingole (Inactive) added a comment - Hi Debbie Kulling , We are refreshing this company on pre-production, so the employee you added will not be available on this. Request you to verify this point today on pre-prod. Thanks, Sachin Hingole Nidhi Kaul Vijayendra Shinde
            sachin.hingole Sachin Hingole (Inactive) logged work - 07/Feb/18 10:37 AM - edited
            • Time Spent:
              3h
               

              dashboard configuration for EE and CA log, EE login and screen shots of all 10 companies from pre-prod for help info widget.

            sachin.hingole Sachin Hingole (Inactive) made changes -
            Attachment Enroll_Now_Preprod.jpg [ 73073 ]
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Attachment Confirmation_Statement_Prod.jpg [ 73074 ]
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Attachment Confirmation_Statement_Preprod.jpg [ 73075 ]
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Attachment Enrollment_Summary_Prepord.jpg [ 73076 ]
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Attachment Enrollment_Summary_Prod.jpg [ 73077 ]
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Attachment Enroll_Now_Prod.jpg [ 73078 ]
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Attachment Site_Branding_Preprod.png [ 73079 ]
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Attachment Site_Branding_Prod.jpg [ 73080 ]
            sachin.hingole Sachin Hingole (Inactive) made changes -
            sachin.hingole Sachin Hingole (Inactive) made changes -
            sachin.hingole Sachin Hingole (Inactive) made changes -
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Hide
            sachin.hingole Sachin Hingole (Inactive) added a comment - - edited

            Hi Debbie Kulling,

            The behavior of costs displayed on Enroll now and confirmation statement is same.
            refer attached images

            PreProd Prod

            We confirmed the configure site settings are also same on "Janicki" production and pre-production.

            In UI Refresh on Enroll Now we are displaying "pre-tax Employee/Employer" and "post-tax Employee/Employer" are displayed on "View Cost Details" link click.

            Let us know if you need any other details on this.

            Thanks,
            Sachin Hingole

            Nagini Indugula Nidhi Kaul Vijayendra Shinde Rakesh Roy

            Show
            sachin.hingole Sachin Hingole (Inactive) added a comment - - edited Hi Debbie Kulling , The behavior of costs displayed on Enroll now and confirmation statement is same. refer attached images PreProd Prod We confirmed the configure site settings are also same on "Janicki" production and pre-production. In UI Refresh on Enroll Now we are displaying "pre-tax Employee/Employer" and "post-tax Employee/Employer" are displayed on "View Cost Details" link click. Let us know if you need any other details on this. Thanks, Sachin Hingole Nagini Indugula Nidhi Kaul Vijayendra Shinde Rakesh Roy
            Hide
            rakeshr Rakesh Roy (Inactive) added a comment -

            Thanks @sachin.hingole. Could you please update Screeshot of configuration as well?

            Show
            rakeshr Rakesh Roy (Inactive) added a comment - Thanks @sachin.hingole. Could you please update Screeshot of configuration as well?
            Hide
            sachin.hingole Sachin Hingole (Inactive) added a comment -

            Rakesh Roy, Already added screen shots of configuration, refer 1st row of table.

            Show
            sachin.hingole Sachin Hingole (Inactive) added a comment - Rakesh Roy , Already added screen shots of configuration, refer 1st row of table.
            Hide
            rakeshr Rakesh Roy (Inactive) added a comment -

            Ohhh.. Not clear was on my mobile ☺️ thanks @sachin.hingole

            Show
            rakeshr Rakesh Roy (Inactive) added a comment - Ohhh.. Not clear was on my mobile ☺️ thanks @sachin.hingole
            mahendra.mungase Mahendra Mungase (Inactive) logged work - 08/Feb/18 12:06 PM
            • Time Spent:
              2h
               
              • Analysis and screen shot captured
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Time Spent 4h [ 14400 ] 7h [ 25200 ]
            Worklog Id 104141 [ 104141 ]
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Worklog Id 104141 [ 104141 ]
            dkulling Debbie Kulling made changes -
            Status Rejected [ 10004 ] Closed [ 6 ]
            mahendra.mungase Mahendra Mungase (Inactive) made changes -
            Time Spent 7h [ 25200 ] 9h [ 32400 ]
            Worklog Id 105933 [ 105933 ]
            Transition Time In Source Status Execution Times
            Harshawardhan Phalake (Inactive) made transition -
            Open In Development
            12h 11m 1
            Debbie Kulling made transition -
            Rejected Reopen
            13h 23m 1
            Harshawardhan Phalake (Inactive) made transition -
            Reopen In Development
            7h 41m 1
            Harshawardhan Phalake (Inactive) made transition -
            In Development Rejected
            2h 38m 2
            Debbie Kulling made transition -
            Rejected Closed
            41d 6h 11m 1

              People

              Assignee:
              dkulling Debbie Kulling
              Reporter:
              dkulling Debbie Kulling
              Votes:
              0 Vote for this issue
              Watchers:
              6 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 3h Original Estimate - 3h
                  3h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 9h
                  9h