Details

    • Type: Bug
    • Status: Stage Testing
    • Priority: Medium
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Environment:
      Pre Production
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Level:
      Employee
    • Module:
      BenAdmin
    • Reported by:
      Support
    • Company:
      MATT Construction
    • Item State:
      Stage QA - Production Deployment on Hold
    • UAT For:
      UI Refresh

      Description

      Credentials Used:
      Account: User ID: cstrickler (or rmolnar)
      Password: STRCHA34 (or MOLRON36)

      Issue:
      a) Aetna Medical Plan enrollment option shows as TEST PLAN and does not permit employee family members to be enrolled. See attached. Should it be deleted from the options?
      b) Medical and Dental plans offer Plan Comparison, but if you click on it, you receive message stating, "Comparison Tool not configured." See attachments.
      c) When entering as employee, the OE message appears in duplicate on the right side of the screen. See attached.
      d) the OE Guide attached is dated 2015 and refers to the old Workterra system. I sent an email to the Account Rep letting her know that the guide should be updated. See attached.

      How it should work:
      To fill in

        Attachments

        1. Aetna Test Plan - EE Only.snag
          144 kB
        2. Dental Active Plans.png
          Dental Active Plans.png
          79 kB
        3. Dental Plan Compare.png
          Dental Plan Compare.png
          55 kB
        4. DoubleNotification.jpg
          DoubleNotification.jpg
          242 kB
        5. Employee Dashboard.png
          Employee Dashboard.png
          96 kB
        6. MATT Compare Plans option.snag
          176 kB
        7. MATT Comparison Tool not configured.snag
          156 kB
        8. MATT duplicate OE message.snag
          144 kB
        9. MATT OE Guide 2015.snag
          144 kB
        10. Medical Current Active Plans.png
          Medical Current Active Plans.png
          90 kB
        11. Medical Plan Compare.png
          Medical Plan Compare.png
          64 kB
        12. Plan Comparison Tool - Dental.jpg
          Plan Comparison Tool - Dental.jpg
          180 kB
        13. Plan Comparison Tool - Dental.pdf
          94 kB
        14. Plan Comparison Tool - Medical.jpg
          Plan Comparison Tool - Medical.jpg
          183 kB
        15. Plan Comparison Tool - Medical.pdf
          81 kB
        16. Test Plan.png
          Test Plan.png
          76 kB
        17. Test Plan Enroll Now.png
          Test Plan Enroll Now.png
          77 kB

          Issue Links

            Activity

            agarvey Amanda B. Garvey (Inactive) created issue -
            agarvey Amanda B. Garvey (Inactive) made changes -
            Field Original Value New Value
            Link This issue clones NF-5460 [ NF-5460 ]
            agarvey Amanda B. Garvey (Inactive) made changes -
            Company All Clients/Multiple Clients [ 18434 ] MATT Construction [ 10491 ]
            agarvey Amanda B. Garvey (Inactive) made changes -
            Description *Credentials Used:*
            Account:
            User ID:
            Password:

            *Issue:*
            To fill in

            *How it should work:*
            To fill in


            *Credentials Used:*
            Account: User ID: cstrickler (or rmolnar)
            Password: STRCHA34 (or MOLRON36)

            *Issue:*
            a) Aetna Medical Plan enrollment option shows as TEST PLAN and does not permit employee family members to be enrolled. See attached. Should it be deleted from the options?



            *How it should work:*
            To fill in


            agarvey Amanda B. Garvey (Inactive) made changes -
            Reported by Client [ 10352 ] Support (Workterra) [ 10350 ]
            agarvey Amanda B. Garvey (Inactive) made changes -
            Attachment MATT Compare Plans option.snag [ 71876 ]
            agarvey Amanda B. Garvey (Inactive) made changes -
            Attachment MATT Compare Plans option.snag [ 71876 ]
            agarvey Amanda B. Garvey (Inactive) made changes -
            Attachment Aetna Test Plan - EE Only.snag [ 71877 ]
            agarvey Amanda B. Garvey (Inactive) made changes -
            Description *Credentials Used:*
            Account: User ID: cstrickler (or rmolnar)
            Password: STRCHA34 (or MOLRON36)

            *Issue:*
            a) Aetna Medical Plan enrollment option shows as TEST PLAN and does not permit employee family members to be enrolled. See attached. Should it be deleted from the options?



            *How it should work:*
            To fill in


            *Credentials Used:*
            Account: User ID: cstrickler (or rmolnar)
            Password: STRCHA34 (or MOLRON36)

            *Issue:*
            a) Aetna Medical Plan enrollment option shows as TEST PLAN and does not permit employee family members to be enrolled. See attached. Should it be deleted from the options?
            b) Medical and Dental plans offer Plan Comparison, but if you click on it, you receive message stating, "Comparison Tool not configured." See attachments.



            *How it should work:*
            To fill in


            agarvey Amanda B. Garvey (Inactive) made changes -
            Attachment MATT Compare Plans option.snag [ 71878 ]
            agarvey Amanda B. Garvey (Inactive) made changes -
            agarvey Amanda B. Garvey (Inactive) made changes -
            Description *Credentials Used:*
            Account: User ID: cstrickler (or rmolnar)
            Password: STRCHA34 (or MOLRON36)

            *Issue:*
            a) Aetna Medical Plan enrollment option shows as TEST PLAN and does not permit employee family members to be enrolled. See attached. Should it be deleted from the options?
            b) Medical and Dental plans offer Plan Comparison, but if you click on it, you receive message stating, "Comparison Tool not configured." See attachments.



            *How it should work:*
            To fill in


            *Credentials Used:*
            Account: User ID: cstrickler (or rmolnar)
            Password: STRCHA34 (or MOLRON36)

            *Issue:*
            a) Aetna Medical Plan enrollment option shows as TEST PLAN and does not permit employee family members to be enrolled. See attached. Should it be deleted from the options?
            b) Medical and Dental plans offer Plan Comparison, but if you click on it, you receive message stating, "Comparison Tool not configured." See attachments.
            c) When entering as employee, the OE message appears in duplicate on the right side of the screen. See attached.



            *How it should work:*
            To fill in


            agarvey Amanda B. Garvey (Inactive) made changes -
            Attachment MATT duplicate OE message.snag [ 71880 ]
            agarvey Amanda B. Garvey (Inactive) made changes -
            Description *Credentials Used:*
            Account: User ID: cstrickler (or rmolnar)
            Password: STRCHA34 (or MOLRON36)

            *Issue:*
            a) Aetna Medical Plan enrollment option shows as TEST PLAN and does not permit employee family members to be enrolled. See attached. Should it be deleted from the options?
            b) Medical and Dental plans offer Plan Comparison, but if you click on it, you receive message stating, "Comparison Tool not configured." See attachments.
            c) When entering as employee, the OE message appears in duplicate on the right side of the screen. See attached.



            *How it should work:*
            To fill in


            *Credentials Used:*
            Account: User ID: cstrickler (or rmolnar)
            Password: STRCHA34 (or MOLRON36)

            *Issue:*
            a) Aetna Medical Plan enrollment option shows as TEST PLAN and does not permit employee family members to be enrolled. See attached. Should it be deleted from the options?
            b) Medical and Dental plans offer Plan Comparison, but if you click on it, you receive message stating, "Comparison Tool not configured." See attachments.
            c) When entering as employee, the OE message appears in duplicate on the right side of the screen. See attached.
            d) the OE Guide attached is dated 2015 and refers to the old Workterra system. I sent an email to the Account Rep letting her know that the guide should be updated. See attached.



            *How it should work:*
            To fill in


            agarvey Amanda B. Garvey (Inactive) made changes -
            Attachment MATT OE Guide 2015.snag [ 71881 ]
            nidhi.kaul Nidhi Kaul (Inactive) made changes -
            Assignee Nidhi Kaul [ nidhi.kaul ] Rohan J Khandave [ rohan.khandave ]
            rohan.khandave Rohan J Khandave (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            rohan.khandave Rohan J Khandave (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: In Analysis(10204)
            rohan.khandave Rohan J Khandave (Inactive) made changes -
            Attachment Medical Plan Compare.png [ 71914 ]
            rohan.khandave Rohan J Khandave (Inactive) made changes -
            Attachment Dental Plan Compare.png [ 71915 ]
            rohan.khandave Rohan J Khandave (Inactive) made changes -
            Attachment Dental Active Plans.png [ 71916 ]
            rohan.khandave Rohan J Khandave (Inactive) made changes -
            Attachment Test Plan.png [ 71917 ]
            rohan.khandave Rohan J Khandave (Inactive) made changes -
            Attachment Medical Current Active Plans.png [ 71918 ]
            rohan.khandave Rohan J Khandave (Inactive) made changes -
            Comment [ Hello [~agarvey],

            Below are issue details
            ]
            rohan.khandave Rohan J Khandave (Inactive) made changes -
            Attachment Test Plan Enroll Now.png [ 71919 ]
            Hide
            rohan.khandave Rohan J Khandave (Inactive) added a comment - - edited

            Hello Amanda B. Garvey,

            Below are issue details

            a) Aetna Medical Plan enrollment option shows as TEST PLAN and does not permit employee family members to be enrolled. See attached. Should it be deleted from the options?

            Dev Comments : We have done respective customization changes. Now you can see all dependents for Test plan.

            b) Medical and Dental plans offer Plan Comparison, but if you click on it, you receive message stating, "Comparison Tool not configured." See attachments.

            Dev Comments: For Medical plan comparison is configured but plan selected in comparison are not active with respect to current OE date.

            For Dental no plan comparison builder is configured.

            One request , please upload images into .jpg or .png format. we are not able to open your uploaded files.

            Thanks,
            RohanK

            Show
            rohan.khandave Rohan J Khandave (Inactive) added a comment - - edited Hello Amanda B. Garvey , Below are issue details a) Aetna Medical Plan enrollment option shows as TEST PLAN and does not permit employee family members to be enrolled. See attached. Should it be deleted from the options? Dev Comments : We have done respective customization changes. Now you can see all dependents for Test plan. b) Medical and Dental plans offer Plan Comparison, but if you click on it, you receive message stating, "Comparison Tool not configured." See attachments. Dev Comments: For Medical plan comparison is configured but plan selected in comparison are not active with respect to current OE date. For Dental no plan comparison builder is configured. One request , please upload images into .jpg or .png format. we are not able to open your uploaded files. Thanks, RohanK
            rohan.khandave Rohan J Khandave (Inactive) logged work - 17/Jan/18 11:20 AM
            • Time Spent:
              2h
               

              Analysis

            rohan.khandave Rohan J Khandave (Inactive) made changes -
            Remaining Estimate 3h [ 10800 ]
            Original Estimate 3h [ 10800 ]
            rohan.khandave Rohan J Khandave (Inactive) made changes -
            Remaining Estimate 3h [ 10800 ] 1h [ 3600 ]
            Time Spent 2h [ 7200 ]
            Worklog Id 100748 [ 100748 ]
            rohan.khandave Rohan J Khandave (Inactive) made changes -
            Attachment Employee Dashboard.png [ 71920 ]
            Hide
            rohan.khandave Rohan J Khandave (Inactive) added a comment -

            Hello Vijayendra Shinde,

            For point C , assigning to you.

            Please refer below screen shot for same.

            Thanks,
            RohanK

            Show
            rohan.khandave Rohan J Khandave (Inactive) added a comment - Hello Vijayendra Shinde , For point C , assigning to you. Please refer below screen shot for same. Thanks, RohanK
            rohan.khandave Rohan J Khandave (Inactive) made changes -
            Assignee Rohan J Khandave [ rohan.khandave ] Vijayendra Shinde [ ID10506 ]
            pratap.patil Pratap Patil (Inactive) made changes -
            Assignee Vijayendra Shinde [ ID10506 ] Ramesh Shinde [ ramesh.shinde ]
            pratap.patil Pratap Patil (Inactive) logged work - 17/Jan/18 02:28 PM - edited
            • Time Spent:
              3h
               

              Analysis of issue , downloading company and restoring on local environment

            pratap.patil Pratap Patil (Inactive) made changes -
            Assignee Ramesh Shinde [ ramesh.shinde ] Pratap Patil [ pratap.patil ]
            pratap.patil Pratap Patil (Inactive) made changes -
            Dev Due Date 18/Jan/2018
            agarvey Amanda B. Garvey (Inactive) made changes -
            Attachment Plan Comparison Tool - Dental.pdf [ 71928 ]
            agarvey Amanda B. Garvey (Inactive) made changes -
            Attachment Plan Comparison Tool - Medical.pdf [ 71929 ]
            agarvey Amanda B. Garvey (Inactive) made changes -
            Attachment Plan Comparison Tool - Dental.jpg [ 71930 ]
            agarvey Amanda B. Garvey (Inactive) made changes -
            Attachment Plan Comparison Tool - Medical.jpg [ 71931 ]
            Hide
            agarvey Amanda B. Garvey (Inactive) added a comment -

            Requested images attached.

            Show
            agarvey Amanda B. Garvey (Inactive) added a comment - Requested images attached.
            pratap.patil Pratap Patil (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: In Analysis(10204) Parent values: Development(10200)Level 1 values: In Progress(10206)
            pratap.patil Pratap Patil (Inactive) made changes -
            Dev Due Date 18/Jan/2018 19/Jan/2018
            pratap.patil Pratap Patil (Inactive) logged work - 18/Jan/18 02:21 PM - edited
            • Time Spent:
              7h
               

              Analysis , development and unit testing.

            pratap.patil Pratap Patil (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: In Progress(10206) Parent values: Development(10200)Level 1 values: Ready for Review(10208)
            pratap.patil Pratap Patil (Inactive) made changes -
            Remaining Estimate 1h [ 3600 ] 0h [ 0 ]
            Time Spent 2h [ 7200 ] 10h [ 36000 ]
            Worklog Id 101004 [ 101004 ]
            pratap.patil Pratap Patil (Inactive) made changes -
            Remaining Estimate 0h [ 0 ] 1h [ 3600 ]
            Time Spent 10h [ 36000 ] 9h [ 32400 ]
            Worklog Id 101004 [ 101004 ]
            pratap.patil Pratap Patil (Inactive) made changes -
            Remaining Estimate 1h [ 3600 ] 0h [ 0 ]
            Time Spent 9h [ 32400 ] 12h [ 43200 ]
            Worklog Id 101006 [ 101006 ]
            pratap.patil Pratap Patil (Inactive) made changes -
            Worklog Id 101006 [ 101006 ]
            pratap.patil Pratap Patil (Inactive) made changes -
            Code Reviewed By Vijayendra Shinde [ 11901 ]
            Item State Parent values: Development(10200)Level 1 values: Ready for Review(10208) Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209)
            Hide
            pratap.patil Pratap Patil (Inactive) added a comment - - edited

            Hello Sachin Hingole ,
            Point C is fixed , it will be deployed in next CodeMap build.

            Thanks,
            Pratap Patil

            CC: Nidhi Kaul , Vijayendra Shinde

            Show
            pratap.patil Pratap Patil (Inactive) added a comment - - edited Hello Sachin Hingole , Point C is fixed , it will be deployed in next CodeMap build. Thanks, Pratap Patil CC: Nidhi Kaul , Vijayendra Shinde
            pratap.patil Pratap Patil (Inactive) made changes -
            Assignee Pratap Patil [ pratap.patil ] Sachin Hingole [ sachin.hingole ]
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Assignee Sachin Hingole [ sachin.hingole ] Priya Dhamande [ priya.dhamande ]
            Hide
            pratap.patil Pratap Patil (Inactive) added a comment - - edited

            3C's for point C
            Concern :- Notifications were getting displayed two times .
            Cause :- Tour progress widget Id was used for rendering the notification widget , also Notification widget view was used to display data , so If tour progress widget is configured for user then instead of Tour Progress it was displaying notification widget. Due two this two notification block were getting displayed.
            Correction : Different widget IDs and Views are implemented for notification widget and Tour Progress Widget .

            Show
            pratap.patil Pratap Patil (Inactive) added a comment - - edited 3C's for point C Concern :- Notifications were getting displayed two times . Cause :- Tour progress widget Id was used for rendering the notification widget , also Notification widget view was used to display data , so If tour progress widget is configured for user then instead of Tour Progress it was displaying notification widget. Due two this two notification block were getting displayed. Correction : Different widget IDs and Views are implemented for notification widget and Tour Progress Widget .
            priya.dhamande Priya Dhamande (Inactive) logged work - 19/Jan/18 11:17 AM
            • Time Spent:
              0.5h
               

              Codemap testing

            Hide
            priya.dhamande Priya Dhamande (Inactive) added a comment -

            Environment: Codemap
            Login: Employee
            Company: For QA Hub

            The issue 'C' is checked for OE widget appearing twice when tour is in progress with Employee login. Nw, the widget is apearing only once.

            Screen capture for the same is attached wth jira.

            So, moving jira on Preprod.

            Sachin Hingole Hrishikesh Deshpande

            Show
            priya.dhamande Priya Dhamande (Inactive) added a comment - Environment: Codemap Login: Employee Company: For QA Hub The issue 'C' is checked for OE widget appearing twice when tour is in progress with Employee login. Nw, the widget is apearing only once. Screen capture for the same is attached wth jira. So, moving jira on Preprod. Sachin Hingole Hrishikesh Deshpande
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Attachment DoubleNotification.jpg [ 72041 ]
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Time Spent 12h [ 43200 ] 12.5h [ 45000 ]
            Worklog Id 101121 [ 101121 ]
            ashwin.wankhede Ashwin Wankhede (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209) Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)
            nidhi.kaul Nidhi Kaul (Inactive) made changes -
            Level Employee [ 15801 ]
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) Parent values: LB QA(10201)Level 1 values: In Testing(10210)
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: In Testing(10210) Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213)
            khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213) Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602)
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602) Parent values: Stage QA(10202)Level 1 values: Production Deployment on Hold(10224)
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Assignee Priya Dhamande [ priya.dhamande ] Amanda B. Garvey [ agarvey ]
            Hide
            agarvey Amanda B. Garvey (Inactive) added a comment -

            I'm not why you assigned this back to me. Do you want me to test it?

            Show
            agarvey Amanda B. Garvey (Inactive) added a comment - I'm not why you assigned this back to me. Do you want me to test it?
            agarvey Amanda B. Garvey (Inactive) made changes -
            Assignee Amanda B. Garvey [ agarvey ] Priya Dhamande [ priya.dhamande ]
            Hide
            priya.dhamande Priya Dhamande (Inactive) added a comment - - edited

            The issue is resolved and verified on Codemap and deployed on PreProduction.

            Amanda B. Garvey, Request you to please confirm at your end close the ticket.

            Sachin Hingole Hrishikesh Deshpande

            Show
            priya.dhamande Priya Dhamande (Inactive) added a comment - - edited The issue is resolved and verified on Codemap and deployed on PreProduction. Amanda B. Garvey , Request you to please confirm at your end close the ticket. Sachin Hingole Hrishikesh Deshpande
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Assignee Priya Dhamande [ priya.dhamande ] Amanda B. Garvey [ agarvey ]
            agarvey Amanda B. Garvey (Inactive) made changes -
            Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
            nidhi.kaul Nidhi Kaul (Inactive) made changes -
            Resolution Unresolved [ 10200 ]
            Status Production Testing [ 10202 ] Reopen in Production [ 10027 ]
            nidhi.kaul Nidhi Kaul (Inactive) made changes -
            Status Reopen in Production [ 10027 ] In Development [ 10007 ]
            nidhi.kaul Nidhi Kaul (Inactive) made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            nidhi.kaul Nidhi Kaul (Inactive) made changes -
            Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
            nidhi.kaul Nidhi Kaul (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Production Deployment on Hold(10224) Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217)
            nidhi.kaul Nidhi Kaul (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217) Parent values: Stage QA(10202)Level 1 values: Production Deployment on Hold(10224)
            Yashau.Macshate Yashau MacShate (Inactive) made changes -
            Assignee Amanda B. Garvey [ agarvey ] Yashau MacShate [ yashau.macshate ]
            agarvey Amanda B. Garvey (Inactive) made changes -
            Assignee Yashau MacShate [ yashau.macshate ] Amanda B. Garvey [ agarvey ]
            Hide
            agarvey Amanda B. Garvey (Inactive) added a comment -

            I cannot close this; no one in our section is avle to change the status of this ticket. Please close at your end.

            Show
            agarvey Amanda B. Garvey (Inactive) added a comment - I cannot close this; no one in our section is avle to change the status of this ticket. Please close at your end.
            agarvey Amanda B. Garvey (Inactive) made changes -
            Assignee Amanda B. Garvey [ agarvey ] Priya Dhamande [ priya.dhamande ]
            Transition Time In Source Status Execution Times
            Rohan J Khandave (Inactive) made transition -
            Open In Development
            12h 50m 1
            Amanda B. Garvey (Inactive) made transition -
            Stage Testing In Production Testing
            1d 9h 41m 1
            Nidhi Kaul (Inactive) made transition -
            In Production Testing Reopen in Production
            7d 3h 59m 1
            Nidhi Kaul (Inactive) made transition -
            Reopen in Production In Development
            6s 1
            Nidhi Kaul (Inactive) made transition -
            In Development In LB Testing
            1d 4h 15m 2
            Nidhi Kaul (Inactive) made transition -
            In LB Testing Stage Testing
            4d 14h 25m 2

              People

              Assignee:
              priya.dhamande Priya Dhamande (Inactive)
              Reporter:
              agarvey Amanda B. Garvey (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Dev Due Date:

                  Time Tracking

                  Estimated:
                  Original Estimate - 3h Original Estimate - 3h
                  3h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 12.5h
                  12.5h