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Type:
Support Activity
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Status: Resolved
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Priority:
High
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: UI Refresh
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Labels:None
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Environment:Pre Production
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Module:BenAdmin
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Reported by:Harbinger
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Company:Prime Healthcare
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Item State:Stage QA - Stage Deployed
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Severity:Complex
We are getting server error when we search the employee form 'Search Employee' report and clicked on selected employee.
Steps to reproduce:
1. Login with partner
2. Create new test user
3. Go to 'Search Employee' report
4. Search the created user and clicked on it
5. After that you will get server error message
Test Employee Details:
Company: Prime Healthcare
UserID: 987456321
Password: Password@1
HI Shaikh Ateeque,
This issue was caused by improper data of eligibility rules. Umesh have correct this data on pre-prod.
Can you please verify it?
Thanks,
Komal.
Komal Barde (Inactive)
added a comment - HI Shaikh Ateeque ,
This issue was caused by improper data of eligibility rules. Umesh have correct this data on pre-prod.
Can you please verify it?
Thanks,
Komal.
CC: Umesh Kadam , Vijayendra Shinde , Nidhi Kaul Ashwin Wankhede
The eligibility migration is supposed to take place before handing over the company to QA for testing. Was it not done?
Nidhi Kaul (Inactive)
added a comment - Ashwin Wankhede
The eligibility migration is supposed to take place before handing over the company to QA for testing. Was it not done?
Umesh Kadam Sachin Hingole Vijayendra Shinde Rakesh Roy Shaikh Ateeque
Why is this a task?
Nidhi Kaul (Inactive)
added a comment - Shaikh Ateeque
Why is this a task?
Rakesh Roy Sachin Hingole Hi Umesh Kadam,
Can you please check this issue. Is eligibility migration is completed on this company?
We have moved this company from production to pre-production on 15th Jan 2018.
CC: Samir
Hi Nidhi Kaul,
We done eligibility migration for "Prime Healthcare" after DB moved from PROD to PRE-PROD only. But I skipped correction of defaulter eligibility rule (i.r. Rule_913) as we needed to scan and correct issue of "Duplicate All Status Rule" as well.
We found "Duplicate All Status Rule" for some PRIME HEALTHCARE companies hence to make sure all eligibility rules migrated properly, I re-generated the eligibility rules in "Prime Healthcare". Due to this I missed correction of criteria query for "Rule_913". I apologize !!!
Thanks and Regards,
:: Umesh Kadam
CC : Samir, Amruta Lohiya, Rohan J Khandave, Jyoti Mayne, Ashwin Wankhede, Komal Barde, Shaikh Ateeque
Thanks for the explanation.
This should be left as bug though and not converted to a task. This is something we missed while performing a task(i.e eligibility migration for Prime Healthcare).
Nidhi Kaul (Inactive)
added a comment - Thanks for the explanation.
This should be left as bug though and not converted to a task. This is something we missed while performing a task(i.e eligibility migration for Prime Healthcare).
Rakesh Roy 
Sachin Hingole Vijayendra Shinde