New Features 2017Project Type: software

New Features 2017

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  1. New Features 2017
  2. NF-5799

Pre-Prod-OE Testing : Prime Healthcare: Getting Server error message while searching the employee from "Search Employee" report and clicked on the selected employee.

    Details

    • Type: Support Activity
    • Status: Resolved
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Environment:
      Pre Production
    • Module:
      BenAdmin
    • Reported by:
      Harbinger
    • Company:
      Prime Healthcare
    • Item State:
      Stage QA - Stage Deployed
    • Severity:
      Complex

      Description

      We are getting server error when we search the employee form 'Search Employee' report and clicked on selected employee.

      Steps to reproduce:
      1. Login with partner
      2. Create new test user
      3. Go to 'Search Employee' report
      4. Search the created user and clicked on it
      5. After that you will get server error message

      Test Employee Details:
      Company: Prime Healthcare
      UserID: 987456321
      Password: Password@1

        Attachments

          Issue Links

          relates to

          Support Activity - Support Activity NF-5733 Pre-Prod and Prod Deployment : Company Migration

          • High - Serious problem that could block progress.
          • In Progress

          Support Activity - Support Activity NF-5728 Pre-Prod Company testing Time Update Jira

          • Medium - Has the potential to affect progress.
          • Reopen

            Activity

            Ascending order - Click to sort in descending order
            Hide
            Permalink
            shaikh.ateeque Shaikh Ateeque (Inactive) added a comment -

            Sachin Hingole Vijayendra Shinde

            Show
            shaikh.ateeque Shaikh Ateeque (Inactive) added a comment - Sachin Hingole Vijayendra Shinde
            Hide
            Permalink
            komal.barde Komal Barde (Inactive) added a comment -

            HI Shaikh Ateeque,

            This issue was caused by improper data of eligibility rules. Umesh have correct this data on pre-prod.
            Can you please verify it?

            Thanks,
            Komal.

            CC:Umesh Kadam,Vijayendra Shinde,Nidhi Kaul

            Show
            komal.barde Komal Barde (Inactive) added a comment - HI Shaikh Ateeque , This issue was caused by improper data of eligibility rules. Umesh have correct this data on pre-prod. Can you please verify it? Thanks, Komal. CC: Umesh Kadam , Vijayendra Shinde , Nidhi Kaul
            Hide
            Permalink
            nidhi.kaul Nidhi Kaul (Inactive) added a comment -

            Ashwin Wankhede
            The eligibility migration is supposed to take place before handing over the company to QA for testing. Was it not done?

            Umesh KadamSachin HingoleVijayendra ShindeRakesh Roy

            Show
            nidhi.kaul Nidhi Kaul (Inactive) added a comment - Ashwin Wankhede The eligibility migration is supposed to take place before handing over the company to QA for testing. Was it not done? Umesh Kadam Sachin Hingole Vijayendra Shinde Rakesh Roy
            Hide
            Permalink
            nidhi.kaul Nidhi Kaul (Inactive) added a comment -

            Shaikh Ateeque
            Why is this a task?

            Rakesh RoySachin Hingole

            Show
            nidhi.kaul Nidhi Kaul (Inactive) added a comment - Shaikh Ateeque Why is this a task? Rakesh Roy Sachin Hingole
            Hide
            Permalink
            ashwin.wankhede Ashwin Wankhede (Inactive) added a comment -

            Hi Umesh Kadam,

            Can you please check this issue. Is eligibility migration is completed on this company?

            We have moved this company from production to pre-production on 15th Jan 2018.

            CC: Samir

            Show
            ashwin.wankhede Ashwin Wankhede (Inactive) added a comment - Hi Umesh Kadam , Can you please check this issue. Is eligibility migration is completed on this company? We have moved this company from production to pre-production on 15th Jan 2018. CC: Samir
            Hide
            Permalink
            umesh.kadam Umesh Kadam (Inactive) added a comment -

            Hi Nidhi Kaul,

            We done eligibility migration for "Prime Healthcare" after DB moved from PROD to PRE-PROD only. But I skipped correction of defaulter eligibility rule (i.r. Rule_913) as we needed to scan and correct issue of "Duplicate All Status Rule" as well.

            We found "Duplicate All Status Rule" for some PRIME HEALTHCARE companies hence to make sure all eligibility rules migrated properly, I re-generated the eligibility rules in "Prime Healthcare". Due to this I missed correction of criteria query for "Rule_913". I apologize !!!

            Thanks and Regards,
            :: Umesh Kadam

            CC : Samir, Amruta Lohiya, Rohan J Khandave, Jyoti Mayne, Ashwin Wankhede, Komal Barde, Shaikh Ateeque

            Show
            umesh.kadam Umesh Kadam (Inactive) added a comment - Hi Nidhi Kaul , We done eligibility migration for "Prime Healthcare" after DB moved from PROD to PRE-PROD only. But I skipped correction of defaulter eligibility rule (i.r. Rule_913) as we needed to scan and correct issue of "Duplicate All Status Rule" as well. We found "Duplicate All Status Rule" for some PRIME HEALTHCARE companies hence to make sure all eligibility rules migrated properly, I re-generated the eligibility rules in "Prime Healthcare". Due to this I missed correction of criteria query for "Rule_913". I apologize !!! Thanks and Regards, :: Umesh Kadam CC : Samir , Amruta Lohiya , Rohan J Khandave , Jyoti Mayne , Ashwin Wankhede , Komal Barde , Shaikh Ateeque
            Hide
            Permalink
            nidhi.kaul Nidhi Kaul (Inactive) added a comment -

            Thanks for the explanation.

            This should be left as bug though and not converted to a task. This is something we missed while performing a task(i.e eligibility migration for Prime Healthcare).

            Rakesh Roy

            Show
            nidhi.kaul Nidhi Kaul (Inactive) added a comment - Thanks for the explanation. This should be left as bug though and not converted to a task. This is something we missed while performing a task(i.e eligibility migration for Prime Healthcare). Rakesh Roy

              People

              Assignee:
              shaikh.ateeque Shaikh Ateeque (Inactive)
              Reporter:
              shaikh.ateeque Shaikh Ateeque (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              5 Start watching this issue

                Dates

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                Updated:
                Resolved:

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