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Type:
Bug
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Status: Closed
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Priority:
Medium
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Resolution: Bug Fixed
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Affects Version/s: None
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Fix Version/s: None
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Component/s: UI Refresh
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Labels:None
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Environment:Production
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Bug Severity:Medium
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Module:BenAdmin
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Reported by:White Label
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Company:City of Walnut Creek
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Item State:Stage QA - Ready for Production
Hi,
Per BCC:
We are experiencing issues with the Medical rates for City of Walnut Creek. It appears that even though the 2017 rates are end dated 12/31/17, they are still being assigned to some of the enrollees for 2018.
This came to light because we had to correct the 2018 rates that were in the system. The rates have been updated, but when we went to Extend and Recalc the rates, we noticed there were two entries for some of the Employees.
EXAMPLE: A. Mitcalf - She has been enrolled in the BlueShield HMO plan since 1/1/2017. On her Confirmation Statement the system is adding together the rates from 2017 and 2018. This is also apparent in the SA Toolbox. When we went to extend and recalculate her rate, the toolbox shows that she has two entries for 1/1/18 – 12/31/18. One is the rate for 2017, the other is the rate for 2018.
This is happening sporadically on all Medical plans (BlueShield HMO, BlueShield HDHP, Kaiser HMO, Kaiser HDHP).
Could you please have development correct this issue?
We have not extended and recalculated the rates for all Medical plans yet as we need to have this resolved prior to doing so.
Thank you,
Kira Hamilton
Debbie Kulling
| Field | Original Value | New Value |
|---|---|---|
| Assignee | Satya [ ID10004 ] | Jyoti Mayne [ jyoti.mayne ] |
| Assignee | Jyoti Mayne [ jyoti.mayne ] | Rohit Shete [ rohit.shete ] |
| Status | Open [ 1 ] | In Progress [ 3 ] |
| Developer | Rohit Shete [ rohit.shete ] |
| Remaining Estimate | 0h [ 0 ] | |
| Time Spent | 0.5h [ 1800 ] | |
| Worklog Id | 100914 [ 100914 ] |
| Attachment | EmployeeCorrectionList(WT-13001).xls [ 71978 ] |
| Status | In Progress [ 3 ] | Waiting for Customer Input [ 10500 ] |
| Assignee | Rohit Shete [ rohit.shete ] | Kira Hamilton [ kira.hamilton ] |
| Time Spent | 0.5h [ 1800 ] | 3.5h [ 12600 ] |
| Worklog Id | 100931 [ 100931 ] |
| Attachment | RateCustomization.png [ 72064 ] |
| Time Spent | 3.5h [ 12600 ] | 3.75h [ 13500 ] |
| Worklog Id | 101768 [ 101768 ] |
| Time Spent | 3.75h [ 13500 ] | 4h [ 14400 ] |
| Worklog Id | 101769 [ 101769 ] |
| Time Spent | 4h [ 14400 ] | 5h [ 18000 ] |
| Worklog Id | 102315 [ 102315 ] |
| Time Spent | 5h [ 18000 ] | 10h [ 36000 ] |
| Worklog Id | 102318 [ 102318 ] |
| Time Spent | 10h [ 36000 ] | 12h [ 43200 ] |
| Worklog Id | 102333 [ 102333 ] |
| Assignee | Kira Hamilton [ kira.hamilton ] | Jyoti Mayne [ jyoti.mayne ] |
| Time Spent | 12h [ 43200 ] | 14h [ 50400 ] |
| Worklog Id | 102782 [ 102782 ] |
| Assignee | Jyoti Mayne [ jyoti.mayne ] | Harshawardhan Phalake [ harshawardhan ] |
| Status | Open [ 1 ] | In Development [ 10007 ] |
| Stage Due Date | 3/Feb/18 [ 2018-02-03 ] | |
| Original Estimate | 0h [ 0 ] |
| Item State | Parent values: Development(10200)Level 1 values: Ready for Review(10208) |
| Code Reviewed By | Rohan Khandave [ 11903 ] |
| Time Spent | 14h [ 50400 ] | 22h [ 79200 ] |
| Worklog Id | 103157 [ 103157 ] |
| Item State | Parent values: Development(10200)Level 1 values: Ready for Review(10208) | Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209) |
| Assignee | Harshawardhan Phalake [ harshawardhan ] | Sachin Hingole [ sachin.hingole ] |
| Time Spent | 22h [ 79200 ] | 24h [ 86400 ] |
| Worklog Id | 103472 [ 103472 ] |
| Time Spent | 24h [ 86400 ] | 25h [ 90000 ] |
| Worklog Id | 103472 [ 103472 ] |
Khandu Kshirsagar (Inactive)
made changes -
| Item State | Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209) | Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) |
Sachin Hingole (Inactive)
made changes -
| Assignee | Sachin Hingole [ sachin.hingole ] | Rashmita Dudhe [ rashmita.dudhe ] |
| Item State | Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) | Parent values: LB QA(10201)Level 1 values: In Testing(10210) |
| Status | In Development [ 10007 ] | Local Testing [ 10200 ] |
| Attachment | NF-5842_Scenarios.xls [ 73011 ] |
| Time Spent | 25h [ 90000 ] | 29h [ 104400 ] |
| Worklog Id | 103719 [ 103719 ] |
| Time Spent | 29h [ 104400 ] | 29.25h [ 105300 ] |
| Worklog Id | 103728 [ 103728 ] |
| Item State | Parent values: LB QA(10201)Level 1 values: In Testing(10210) | Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213) |
Khandu Kshirsagar (Inactive)
made changes -
| Item State | Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213) | Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602) |
| Item State | Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602) | Parent values: Stage QA(10202)Level 1 values: In Testing(10214) |
| Status | Local Testing [ 10200 ] | Stage Testing [ 10201 ] |
| Time Spent | 29.25h [ 105300 ] | 31.25h [ 112500 ] |
| Worklog Id | 103989 [ 103989 ] |
| Item State | Parent values: Stage QA(10202)Level 1 values: In Testing(10214) | Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217) |
Nidhi Kaul (Inactive)
made changes -
| Component/s | UI Refresh [ 10902 ] |
| Status | Stage Testing [ 10201 ] | In Production Testing [ 10202 ] |
| Time Spent | 31.25h [ 112500 ] | 34.25h [ 123300 ] |
| Worklog Id | 111142 [ 111142 ] |
| Resolution | Bug Fixed [ 10402 ] | |
| Status | In Production Testing [ 10202 ] | Production Complete [ 10028 ] |
| Status | Production Complete [ 10028 ] | Closed [ 6 ] |
