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Type:
Support Activity
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Status: Closed
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Priority:
Medium
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: UI Refresh
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Labels:None
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Environment:Pre Production
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Module:BenAdmin
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Reported by:White Label
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Company:County of San Luis Obispo
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Item State:Development - In Analysis
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Severity:Simple
Hi,
When viewing employee uploaded documents under "Review Employee Documents" some documents for some employees show and others do not show.
Example: N. Horras
In Production, when I pulled up the document he attached it opened with no problems. However, when I try to open the document in Pre-Prod it does not open. However, there are other employees who have attached documents in Pre-Prod and their documents open without any issue.
Please review.
Thank you,
Kira Hamilton
Debbie Kulling
Ashwin WankhedeHow can we miss copying documents for some employees? This needs to be corrected across companies if that hold true.
Nidhi.
Nidhi Kaul (Inactive)
added a comment - Ashwin Wankhede How can we miss copying documents for some employees? This needs to be corrected across companies if that hold true.
Nidhi. Hi Seema Gaikwad,
Can you please verify it now.
It looks documents were missed to move on 15 companies which was moved in first set of company move during this refresh activity. Some of the document was getting downloaded for same company as it was moved with previous company move.
I compared Prod and Pre-production file server and copied files from production to pre-production file server.
Company name on which file difference was present.
- California Golf
- County of Lake
- Austin
- Employbridge
- Groendyke
- Cheeseman
- Cambrian School District
- Berryessa Union School District
- FRMC
- Elite Staffing
- ATC
- Deep South
- CSE
- County of San Luis Obispo
- AFFCO
Hi Sachin Hingole,
This issue is fixed and verify on pre producation.
So assigning ticket back to you.
Thanks,
Seema
Seema Gaikwad (Inactive)
added a comment - Hi Sachin Hingole ,
This issue is fixed and verify on pre producation.
So assigning ticket back to you.
Thanks,
Seema Hi Sachin Hingole,
I also checked this issue and I was able to open the document for N. Horras with no issues.
Thank you,
Kira Hamilton
Debbie Kulling
Hi Ashwin Wankhede,
For employee named 'Nicholas R Horras' of 'County of San Luis Obispo' company documents were not copied on pre producation web server,Please check.
Path : \\10.145.65.92\workterra\EmployeeDocuments\Company\13646
Employee ID : 20551
So assigning ticket to you.
Thanks,
Seema Gaikwad.
CC Samir Nidhi Kaul Rakesh Roy Vijayendra Shinde