New Features 2017Project Type: software

New Features 2017

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  1. New Features 2017
  2. NF-5851

SLO - Not able to Select Spouse life

    Details

    • Type: Bug
    • Status: Rejected
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Environment:
      Pre Production
    • Bug Severity:
      Medium
    • Module:
      BenAdmin
    • Reported by:
      White Label
    • Company:
      County of San Luis Obispo
    • Item State:
      Stage QA - Stage Deployed

      Description

      Hi,

      When testing the Qualifying Event, Marriage, there is an issue with the Voluntary Spouse Life. If an EE is already enrolled in Voluntary EE Life, they should be able to then enroll their new Spouse in the Voluntary Spouse Life plan. However, the Voluntary Spouse Life plan is visible while going through the enrollment tunnel, but the "Select Coverage" drop down menu does not drop down. Instead you get a red circle with a slash through it and you are unable to enroll in the plan. When you get to the end of the enrollment tunnel you get an error message that says you need to Enroll or Waive the benefit type, although the system will not allow you to enroll. Please advise as to why this is happening and provide a fix for this issue.

      Thank you,
      Kira Hamilton
      Debbie Kulling

        Attachments

        1. NF-5851 Screenshot.docx
          47 kB
          Kira Hamilton
        2. EventAllows_Increasincoverage_QE.png
          156 kB
          Harshawardhan Phalake

          Activity

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          Hide
          Permalink
          rohan.khandave Rohan J Khandave (Inactive) added a comment -

          Please check.

          Show
          rohan.khandave Rohan J Khandave (Inactive) added a comment - Please check.
          Hide
          Permalink
          harshawardhan Harshawardhan Phalake (Inactive) added a comment -

          Hi Kira Hamilton,

          While analysis above JIRA we found that it is customization issue.
          On Marriage Qualifying Event Event Rule is set to Event Allows only Increase in Coverage this will allow only enrolled plans to increase their coverage. if plan is not enrolled then it will now allow user to make any change or to enroll in plan. Please find attached screen shot for more details.

          Thanks,
          Harshawardhan.
          CC: Rohan J Khandave

          Show
          harshawardhan Harshawardhan Phalake (Inactive) added a comment - Hi Kira Hamilton , While analysis above JIRA we found that it is customization issue. On Marriage Qualifying Event Event Rule is set to Event Allows only Increase in Coverage this will allow only enrolled plans to increase their coverage. if plan is not enrolled then it will now allow user to make any change or to enroll in plan. Please find attached screen shot for more details. Thanks, Harshawardhan. CC: Rohan J Khandave
          Hide
          Permalink
          dkulling Debbie Kulling added a comment -

          This group is set up in exactly the same way in stage and production. I just posted the marriage event for William Adame in stage and I was able to enroll in both the Employee and Spouse life. Was this changed in the new UI?

          Show
          dkulling Debbie Kulling added a comment - This group is set up in exactly the same way in stage and production. I just posted the marriage event for William Adame in stage and I was able to enroll in both the Employee and Spouse life. Was this changed in the new UI?
          Hide
          Permalink
          harshawardhan Harshawardhan Phalake (Inactive) added a comment -

          Hi Debbie Kulling,

          We have checked he code for the same and we have made corrections for the same.
          Once deployed on pre-prod please check the functionality.
          Bellow are the 3c's for the same.
          Concern : Unable to enroll in Employee and spouse life plan in marriage qualifying event if Marriage
          qualifying event having field Event Rule is set to Event Allows only Increase in Coverage.
          Cause : This issue occurs due to extra check is applied on field Event Rule if it is
          set to Event Allows only Increase in Coverage, this will not allow employee to make any change in plan if he is not enrolled.
          Correction : We have removed the extra check from the code.

          Thanks,
          Harshawardhan.
          CC: Rohan J Khandave

          Show
          harshawardhan Harshawardhan Phalake (Inactive) added a comment - Hi Debbie Kulling , We have checked he code for the same and we have made corrections for the same. Once deployed on pre-prod please check the functionality. Bellow are the 3c's for the same. Concern : Unable to enroll in Employee and spouse life plan in marriage qualifying event if Marriage qualifying event having field Event Rule is set to Event Allows only Increase in Coverage . Cause : This issue occurs due to extra check is applied on field Event Rule if it is set to Event Allows only Increase in Coverage , this will not allow employee to make any change in plan if he is not enrolled. Correction : We have removed the extra check from the code. Thanks, Harshawardhan. CC: Rohan J Khandave
          Hide
          Permalink
          harshawardhan Harshawardhan Phalake (Inactive) added a comment -

          Hi Sachin Hingole,
          Please test once deployed on code map.
          Thanks,
          Harshawardhan.

          CC: Rohan J Khandave

          Show
          harshawardhan Harshawardhan Phalake (Inactive) added a comment - Hi Sachin Hingole , Please test once deployed on code map. Thanks, Harshawardhan. CC: Rohan J Khandave
          Hide
          Permalink
          mahendra.mungase Mahendra Mungase (Inactive) added a comment -

          We have verified this issue on CodeMap and observed that it is fixed.

          Mahendra

          Show
          mahendra.mungase Mahendra Mungase (Inactive) added a comment - We have verified this issue on CodeMap and observed that it is fixed. Mahendra
          Hide
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          dkulling Debbie Kulling added a comment -

          This is working correctly. Closing ticket

          Show
          dkulling Debbie Kulling added a comment - This is working correctly. Closing ticket

            People

            Assignee:
            mahendra.mungase Mahendra Mungase (Inactive)
            Reporter:
            Kira.Hamilton Kira Hamilton (Inactive)
            Account Executive:
            Debbie Kulling
            Votes:
            0 Vote for this issue
            Watchers:
            5 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

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