New Features 2017Project Type: software

New Features 2017

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  1. New Features 2017
  2. NF-5851

SLO - Not able to Select Spouse life

    Details

    • Type: Bug
    • Status: Rejected
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Environment:
      Pre Production
    • Bug Severity:
      Medium
    • Module:
      BenAdmin
    • Reported by:
      White Label
    • Company:
      County of San Luis Obispo
    • Item State:
      Stage QA - Stage Deployed

      Description

      Hi,

      When testing the Qualifying Event, Marriage, there is an issue with the Voluntary Spouse Life. If an EE is already enrolled in Voluntary EE Life, they should be able to then enroll their new Spouse in the Voluntary Spouse Life plan. However, the Voluntary Spouse Life plan is visible while going through the enrollment tunnel, but the "Select Coverage" drop down menu does not drop down. Instead you get a red circle with a slash through it and you are unable to enroll in the plan. When you get to the end of the enrollment tunnel you get an error message that says you need to Enroll or Waive the benefit type, although the system will not allow you to enroll. Please advise as to why this is happening and provide a fix for this issue.

      Thank you,
      Kira Hamilton
      Debbie Kulling

        Attachments

          Activity

          Ascending order - Click to sort in descending order
          Kira.Hamilton Kira Hamilton (Inactive) created issue -
          Kira.Hamilton Kira Hamilton (Inactive) made changes -
          Field Original Value New Value
          Attachment NF-5851 Screenshot.docx [ 72715 ]
          nidhi.kaul Nidhi Kaul (Inactive) made changes -
          Component/s UI Refresh [ 10902 ]
          nidhi.kaul Nidhi Kaul (Inactive) made changes -
          Assignee Nidhi Kaul [ nidhi.kaul ] Vijayendra Shinde [ ID10506 ]
          vijayendra Vijayendra Shinde (Inactive) made changes -
          Assignee Vijayendra Shinde [ ID10506 ] Rohan J Khandave [ rohan.khandave ]
          Hide
          Permalink
          rohan.khandave Rohan J Khandave (Inactive) added a comment -

          Please check.

          Show
          rohan.khandave Rohan J Khandave (Inactive) added a comment - Please check.
          rohan.khandave Rohan J Khandave (Inactive) made changes -
          Assignee Rohan J Khandave [ rohan.khandave ] Harshawardhan Phalake [ harshawardhan ]
          harshawardhan Harshawardhan Phalake (Inactive) made changes -
          Status Open [ 1 ] In Progress [ 3 ]
          harshawardhan Harshawardhan Phalake (Inactive) made changes -
          Attachment EventAllows_Increasincoverage_QE.png [ 72746 ]
          Hide
          Permalink
          harshawardhan Harshawardhan Phalake (Inactive) added a comment -

          Hi Kira Hamilton,

          While analysis above JIRA we found that it is customization issue.
          On Marriage Qualifying Event Event Rule is set to Event Allows only Increase in Coverage this will allow only enrolled plans to increase their coverage. if plan is not enrolled then it will now allow user to make any change or to enroll in plan. Please find attached screen shot for more details.

          Thanks,
          Harshawardhan.
          CC: Rohan J Khandave

          Show
          harshawardhan Harshawardhan Phalake (Inactive) added a comment - Hi Kira Hamilton , While analysis above JIRA we found that it is customization issue. On Marriage Qualifying Event Event Rule is set to Event Allows only Increase in Coverage this will allow only enrolled plans to increase their coverage. if plan is not enrolled then it will now allow user to make any change or to enroll in plan. Please find attached screen shot for more details. Thanks, Harshawardhan. CC: Rohan J Khandave
          harshawardhan Harshawardhan Phalake (Inactive) made changes -
          Remaining Estimate 4h [ 14400 ]
          Original Estimate 4h [ 14400 ]
          harshawardhan Harshawardhan Phalake (Inactive) made changes -
          Resolution System Behaviour [ 10100 ]
          Status In Progress [ 3 ] Resolved [ 5 ]
          harshawardhan Harshawardhan Phalake (Inactive) made changes -
          Assignee Harshawardhan Phalake [ harshawardhan ] Kira Hamilton [ kira.hamilton ]
          Permalink
          harshawardhan Harshawardhan Phalake (Inactive) logged work - 02/Feb/18 02:40 PM
          • Time Spent:
            4h
             

            Analysis and discussion

          harshawardhan Harshawardhan Phalake (Inactive) made changes -
          Remaining Estimate 4h [ 14400 ] 0h [ 0 ]
          Time Spent 4h [ 14400 ]
          Worklog Id 103292 [ 103292 ]
          dkulling Debbie Kulling made changes -
          Resolution System Behaviour [ 10100 ]
          Status Resolved [ 5 ] Reopen [ 4 ]
          Hide
          Permalink
          dkulling Debbie Kulling added a comment -

          This group is set up in exactly the same way in stage and production. I just posted the marriage event for William Adame in stage and I was able to enroll in both the Employee and Spouse life. Was this changed in the new UI?

          Show
          dkulling Debbie Kulling added a comment - This group is set up in exactly the same way in stage and production. I just posted the marriage event for William Adame in stage and I was able to enroll in both the Employee and Spouse life. Was this changed in the new UI?
          dkulling Debbie Kulling made changes -
          Assignee Kira Hamilton [ kira.hamilton ] Harshawardhan Phalake [ harshawardhan ]
          harshawardhan Harshawardhan Phalake (Inactive) made changes -
          Status Reopen [ 4 ] In Progress [ 3 ]
          Hide
          Permalink
          harshawardhan Harshawardhan Phalake (Inactive) added a comment -

          Hi Debbie Kulling,

          We have checked he code for the same and we have made corrections for the same.
          Once deployed on pre-prod please check the functionality.
          Bellow are the 3c's for the same.
          Concern : Unable to enroll in Employee and spouse life plan in marriage qualifying event if Marriage
          qualifying event having field Event Rule is set to Event Allows only Increase in Coverage.
          Cause : This issue occurs due to extra check is applied on field Event Rule if it is
          set to Event Allows only Increase in Coverage, this will not allow employee to make any change in plan if he is not enrolled.
          Correction : We have removed the extra check from the code.

          Thanks,
          Harshawardhan.
          CC: Rohan J Khandave

          Show
          harshawardhan Harshawardhan Phalake (Inactive) added a comment - Hi Debbie Kulling , We have checked he code for the same and we have made corrections for the same. Once deployed on pre-prod please check the functionality. Bellow are the 3c's for the same. Concern : Unable to enroll in Employee and spouse life plan in marriage qualifying event if Marriage qualifying event having field Event Rule is set to Event Allows only Increase in Coverage . Cause : This issue occurs due to extra check is applied on field Event Rule if it is set to Event Allows only Increase in Coverage , this will not allow employee to make any change in plan if he is not enrolled. Correction : We have removed the extra check from the code. Thanks, Harshawardhan. CC: Rohan J Khandave
          Permalink
          harshawardhan Harshawardhan Phalake (Inactive) logged work - 07/Feb/18 03:22 PM
          • Time Spent:
            5h
             

            Analysis for production code and pre prod , resolving issue and testing

          harshawardhan Harshawardhan Phalake (Inactive) made changes -
          Time Spent 4h [ 14400 ] 9h [ 32400 ]
          Worklog Id 103749 [ 103749 ]
          harshawardhan Harshawardhan Phalake (Inactive) made changes -
          Issue Type Support Activity [ 10301 ] Bug [ 1 ]
          Status In Progress [ 3 ] Open [ 1 ]
          Workflow WT_Support [ 63049 ] WT_Defects [ 63493 ]
          harshawardhan Harshawardhan Phalake (Inactive) made changes -
          Item State Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209)
          Hide
          Permalink
          harshawardhan Harshawardhan Phalake (Inactive) added a comment -

          Hi Sachin Hingole,
          Please test once deployed on code map.
          Thanks,
          Harshawardhan.

          CC: Rohan J Khandave

          Show
          harshawardhan Harshawardhan Phalake (Inactive) added a comment - Hi Sachin Hingole , Please test once deployed on code map. Thanks, Harshawardhan. CC: Rohan J Khandave
          harshawardhan Harshawardhan Phalake (Inactive) made changes -
          Assignee Harshawardhan Phalake [ harshawardhan ] Sachin Hingole [ sachin.hingole ]
          harshawardhan Harshawardhan Phalake (Inactive) made changes -
          Status Open [ 1 ] In Development [ 10007 ]
          khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
          Item State Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209) Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)
          sachin.hingole Sachin Hingole (Inactive) made changes -
          Assignee Sachin Hingole [ sachin.hingole ] Mahendra Mungase [ mahendra.mungase ]
          mahendra.mungase Mahendra Mungase (Inactive) made changes -
          Item State Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) Parent values: LB QA(10201)Level 1 values: In Testing(10210)
          Hide
          Permalink
          mahendra.mungase Mahendra Mungase (Inactive) added a comment -

          We have verified this issue on CodeMap and observed that it is fixed.

          Mahendra

          Show
          mahendra.mungase Mahendra Mungase (Inactive) added a comment - We have verified this issue on CodeMap and observed that it is fixed. Mahendra
          mahendra.mungase Mahendra Mungase (Inactive) made changes -
          Item State Parent values: LB QA(10201)Level 1 values: In Testing(10210) Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213)
          mahendra.mungase Mahendra Mungase (Inactive) made changes -
          Status In Development [ 10007 ] Local Testing [ 10200 ]
          Permalink
          mahendra.mungase Mahendra Mungase (Inactive) logged work - 09/Feb/18 12:13 PM
          • Time Spent:
            1h
             

            Verification on CodeMap

          khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
          Item State Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213) Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602)
          Hide
          Permalink
          dkulling Debbie Kulling added a comment -

          This is working correctly. Closing ticket

          Show
          dkulling Debbie Kulling added a comment - This is working correctly. Closing ticket
          dkulling Debbie Kulling made changes -
          Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
          dkulling Debbie Kulling made changes -
          Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
          dkulling Debbie Kulling made changes -
          Resolution Done [ 10000 ]
          Status Production Testing [ 10202 ] Production Complete [ 10028 ]
          dkulling Debbie Kulling made changes -
          Resolution Done [ 10000 ]
          Status Production Complete [ 10028 ] Closed [ 6 ]
          mahendra.mungase Mahendra Mungase (Inactive) made changes -
          Time Spent 9h [ 32400 ] 10h [ 36000 ]
          Worklog Id 105939 [ 105939 ]
          sachin.hingole Sachin Hingole (Inactive) made changes -
          Status Closed [ 6 ] Reopen in Production [ 10027 ]
          sachin.hingole Sachin Hingole (Inactive) made changes -
          Status Reopen in Production [ 10027 ] In Development [ 10007 ]
          sachin.hingole Sachin Hingole (Inactive) made changes -
          Resolution Done [ 10000 ]
          Status In Development [ 10007 ] Rejected [ 10004 ]
          Transition Time In Source Status Execution Times
          Harshawardhan Phalake (Inactive) made transition -
          Open In Progress
          		9h 24m 1
          Harshawardhan Phalake (Inactive) made transition -
          In Progress Resolved
          		6m 32s 1
          Debbie Kulling made transition -
          Resolved Reopen
          		4d 11h 51m 1
          Harshawardhan Phalake (Inactive) made transition -
          Reopen In Progress
          		11h 20m 1
          Harshawardhan Phalake (Inactive) made transition -
          In Progress Open
          		23h 3m 1
          Harshawardhan Phalake (Inactive) made transition -
          Open In Development
          		3h 15m 1
          Mahendra Mungase (Inactive) made transition -
          In Development In LB Testing
          		1d 2h 28m 1
          Debbie Kulling made transition -
          In LB Testing Stage Testing
          		11d 7h 50m 1
          Debbie Kulling made transition -
          Stage Testing In Production Testing
          		2s 1
          Debbie Kulling made transition -
          In Production Testing Production Complete
          		11s 1
          Debbie Kulling made transition -
          Production Complete Closed
          		3s 1
          Sachin Hingole (Inactive) made transition -
          Closed Reopen in Production
          		64d 3h 24m 1
          Sachin Hingole (Inactive) made transition -
          Reopen in Production In Development
          		1m 53s 1
          Sachin Hingole (Inactive) made transition -
          In Development Rejected
          		1m 31s 1

            People

            Assignee:
            mahendra.mungase Mahendra Mungase (Inactive)
            Reporter:
            Kira.Hamilton Kira Hamilton (Inactive)
            Account Executive:
            Debbie Kulling
            Votes:
            0 Vote for this issue
            Watchers:
            5 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - 4h Original Estimate - 4h
                4h
                Remaining:
                Remaining Estimate - 0h
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                Logged:
                Time Spent - 10h
                10h