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Type:
Bug
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Status: Rejected
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Priority:
Medium
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: UI Refresh
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Labels:None
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Environment:Pre Production
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Bug Severity:Medium
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Module:BenAdmin
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Reported by:White Label
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Company:County of San Luis Obispo
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Item State:Stage QA - Stage Deployed
Hi,
When testing the Qualifying Event, Marriage, there is an issue with the Voluntary Spouse Life. If an EE is already enrolled in Voluntary EE Life, they should be able to then enroll their new Spouse in the Voluntary Spouse Life plan. However, the Voluntary Spouse Life plan is visible while going through the enrollment tunnel, but the "Select Coverage" drop down menu does not drop down. Instead you get a red circle with a slash through it and you are unable to enroll in the plan. When you get to the end of the enrollment tunnel you get an error message that says you need to Enroll or Waive the benefit type, although the system will not allow you to enroll. Please advise as to why this is happening and provide a fix for this issue.
Thank you,
Kira Hamilton
Debbie Kulling
| Field | Original Value | New Value |
|---|---|---|
| Attachment | NF-5851 Screenshot.docx [ 72715 ] |
Nidhi Kaul (Inactive)
made changes -
| Component/s | UI Refresh [ 10902 ] |
Nidhi Kaul (Inactive)
made changes -
| Assignee | Nidhi Kaul [ nidhi.kaul ] | Vijayendra Shinde [ ID10506 ] |
| Assignee | Vijayendra Shinde [ ID10506 ] | Rohan J Khandave [ rohan.khandave ] |
| Assignee | Rohan J Khandave [ rohan.khandave ] | Harshawardhan Phalake [ harshawardhan ] |
| Status | Open [ 1 ] | In Progress [ 3 ] |
| Attachment | EventAllows_Increasincoverage_QE.png [ 72746 ] |
Hi Kira Hamilton,
While analysis above JIRA we found that it is customization issue.
On Marriage Qualifying Event Event Rule is set to Event Allows only Increase in Coverage this will allow only enrolled plans to increase their coverage. if plan is not enrolled then it will now allow user to make any change or to enroll in plan. Please find attached screen shot for more details.
Thanks,
Harshawardhan.
CC: Rohan J Khandave
| Remaining Estimate | 4h [ 14400 ] | |
| Original Estimate | 4h [ 14400 ] |
| Resolution | System Behaviour [ 10100 ] | |
| Status | In Progress [ 3 ] | Resolved [ 5 ] |
| Assignee | Harshawardhan Phalake [ harshawardhan ] | Kira Hamilton [ kira.hamilton ] |
-
- Time Spent:
- 4h
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Analysis and discussion
| Remaining Estimate | 4h [ 14400 ] | 0h [ 0 ] |
| Time Spent | 4h [ 14400 ] | |
| Worklog Id | 103292 [ 103292 ] |
| Resolution | System Behaviour [ 10100 ] | |
| Status | Resolved [ 5 ] | Reopen [ 4 ] |
This group is set up in exactly the same way in stage and production. I just posted the marriage event for William Adame in stage and I was able to enroll in both the Employee and Spouse life. Was this changed in the new UI?
| Assignee | Kira Hamilton [ kira.hamilton ] | Harshawardhan Phalake [ harshawardhan ] |
| Status | Reopen [ 4 ] | In Progress [ 3 ] |
Hi Debbie Kulling,
We have checked he code for the same and we have made corrections for the same.
Once deployed on pre-prod please check the functionality.
Bellow are the 3c's for the same.
Concern : Unable to enroll in Employee and spouse life plan in marriage qualifying event if Marriage
qualifying event having field Event Rule is set to Event Allows only Increase in Coverage.
Cause : This issue occurs due to extra check is applied on field Event Rule if it is
set to Event Allows only Increase in Coverage, this will not allow employee to make any change in plan if he is not enrolled.
Correction : We have removed the extra check from the code.
Thanks,
Harshawardhan.
CC: Rohan J Khandave
-
- Time Spent:
- 5h
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Analysis for production code and pre prod , resolving issue and testing
| Time Spent | 4h [ 14400 ] | 9h [ 32400 ] |
| Worklog Id | 103749 [ 103749 ] |
| Issue Type | Support Activity [ 10301 ] | Bug [ 1 ] |
| Status | In Progress [ 3 ] | Open [ 1 ] |
| Workflow | WT_Support [ 63049 ] | WT_Defects [ 63493 ] |
| Item State | Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209) |
Hi Sachin Hingole,
Please test once deployed on code map.
Thanks,
Harshawardhan.
CC: Rohan J Khandave
| Assignee | Harshawardhan Phalake [ harshawardhan ] | Sachin Hingole [ sachin.hingole ] |
| Status | Open [ 1 ] | In Development [ 10007 ] |
Khandu Kshirsagar (Inactive)
made changes -
| Item State | Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209) | Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) |
Sachin Hingole (Inactive)
made changes -
| Assignee | Sachin Hingole [ sachin.hingole ] | Mahendra Mungase [ mahendra.mungase ] |
| Item State | Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) | Parent values: LB QA(10201)Level 1 values: In Testing(10210) |
We have verified this issue on CodeMap and observed that it is fixed.
Mahendra
| Item State | Parent values: LB QA(10201)Level 1 values: In Testing(10210) | Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213) |
| Status | In Development [ 10007 ] | Local Testing [ 10200 ] |
Khandu Kshirsagar (Inactive)
made changes -
| Item State | Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213) | Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602) |
This is working correctly. Closing ticket
| Status | Local Testing [ 10200 ] | Stage Testing [ 10201 ] |
| Status | Stage Testing [ 10201 ] | Production Testing [ 10202 ] |
| Resolution | Done [ 10000 ] | |
| Status | Production Testing [ 10202 ] | Production Complete [ 10028 ] |
| Resolution | Done [ 10000 ] | |
| Status | Production Complete [ 10028 ] | Closed [ 6 ] |
| Time Spent | 9h [ 32400 ] | 10h [ 36000 ] |
| Worklog Id | 105939 [ 105939 ] |
Sachin Hingole (Inactive)
made changes -
| Status | Closed [ 6 ] | Reopen in Production [ 10027 ] |
Sachin Hingole (Inactive)
made changes -
| Status | Reopen in Production [ 10027 ] | In Development [ 10007 ] |
Sachin Hingole (Inactive)
made changes -
| Resolution | Done [ 10000 ] | |
| Status | In Development [ 10007 ] | Rejected [ 10004 ] |
| Transition | Time In Source Status | Execution Times |
|---|
|
9h 24m | 1 |
|
6m 32s | 1 |
|
4d 11h 51m | 1 |
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11h 20m | 1 |
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23h 3m | 1 |
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3h 15m | 1 |
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1d 2h 28m | 1 |
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11d 7h 50m | 1 |
|
2s | 1 |
|
11s | 1 |
|
3s | 1 |
Sachin Hingole (Inactive)
made transition
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|
64d 3h 24m | 1 |
Sachin Hingole (Inactive)
made transition
-
|
1m 53s | 1 |
Sachin Hingole (Inactive)
made transition
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|
1m 31s | 1 |
Please check.