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  1. New Features 2017
  2. NF-5851

SLO - Not able to Select Spouse life

    Details

    • Type: Bug
    • Status: Rejected
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Environment:
      Pre Production
    • Bug Severity:
      Medium
    • Module:
      BenAdmin
    • Reported by:
      White Label
    • Company:
      County of San Luis Obispo
    • Item State:
      Stage QA - Stage Deployed

      Description

      Hi,

      When testing the Qualifying Event, Marriage, there is an issue with the Voluntary Spouse Life. If an EE is already enrolled in Voluntary EE Life, they should be able to then enroll their new Spouse in the Voluntary Spouse Life plan. However, the Voluntary Spouse Life plan is visible while going through the enrollment tunnel, but the "Select Coverage" drop down menu does not drop down. Instead you get a red circle with a slash through it and you are unable to enroll in the plan. When you get to the end of the enrollment tunnel you get an error message that says you need to Enroll or Waive the benefit type, although the system will not allow you to enroll. Please advise as to why this is happening and provide a fix for this issue.

      Thank you,
      Kira Hamilton
      Debbie Kulling

        Attachments

          Activity

          Kira.Hamilton Kira Hamilton (Inactive) created issue -
          Kira.Hamilton Kira Hamilton (Inactive) made changes -
          Field Original Value New Value
          Attachment NF-5851 Screenshot.docx [ 72715 ]
          nidhi.kaul Nidhi Kaul (Inactive) made changes -
          Component/s UI Refresh [ 10902 ]
          nidhi.kaul Nidhi Kaul (Inactive) made changes -
          Assignee Nidhi Kaul [ nidhi.kaul ] Vijayendra Shinde [ ID10506 ]
          vijayendra Vijayendra Shinde (Inactive) made changes -
          Assignee Vijayendra Shinde [ ID10506 ] Rohan J Khandave [ rohan.khandave ]
          rohan.khandave Rohan J Khandave (Inactive) made changes -
          Assignee Rohan J Khandave [ rohan.khandave ] Harshawardhan Phalake [ harshawardhan ]
          harshawardhan Harshawardhan Phalake (Inactive) made changes -
          Status Open [ 1 ] In Progress [ 3 ]
          harshawardhan Harshawardhan Phalake (Inactive) made changes -
          harshawardhan Harshawardhan Phalake (Inactive) made changes -
          Remaining Estimate 4h [ 14400 ]
          Original Estimate 4h [ 14400 ]
          harshawardhan Harshawardhan Phalake (Inactive) made changes -
          Resolution System Behaviour [ 10100 ]
          Status In Progress [ 3 ] Resolved [ 5 ]
          harshawardhan Harshawardhan Phalake (Inactive) made changes -
          Assignee Harshawardhan Phalake [ harshawardhan ] Kira Hamilton [ kira.hamilton ]
          harshawardhan Harshawardhan Phalake (Inactive) made changes -
          Remaining Estimate 4h [ 14400 ] 0h [ 0 ]
          Time Spent 4h [ 14400 ]
          Worklog Id 103292 [ 103292 ]
          dkulling Debbie Kulling made changes -
          Resolution System Behaviour [ 10100 ]
          Status Resolved [ 5 ] Reopen [ 4 ]
          dkulling Debbie Kulling made changes -
          Assignee Kira Hamilton [ kira.hamilton ] Harshawardhan Phalake [ harshawardhan ]
          harshawardhan Harshawardhan Phalake (Inactive) made changes -
          Status Reopen [ 4 ] In Progress [ 3 ]
          harshawardhan Harshawardhan Phalake (Inactive) made changes -
          Time Spent 4h [ 14400 ] 9h [ 32400 ]
          Worklog Id 103749 [ 103749 ]
          harshawardhan Harshawardhan Phalake (Inactive) made changes -
          Issue Type Support Activity [ 10301 ] Bug [ 1 ]
          Status In Progress [ 3 ] Open [ 1 ]
          Workflow WT_Support [ 63049 ] WT_Defects [ 63493 ]
          harshawardhan Harshawardhan Phalake (Inactive) made changes -
          Item State Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209)
          harshawardhan Harshawardhan Phalake (Inactive) made changes -
          Assignee Harshawardhan Phalake [ harshawardhan ] Sachin Hingole [ sachin.hingole ]
          harshawardhan Harshawardhan Phalake (Inactive) made changes -
          Status Open [ 1 ] In Development [ 10007 ]
          khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
          Item State Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209) Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)
          sachin.hingole Sachin Hingole (Inactive) made changes -
          Assignee Sachin Hingole [ sachin.hingole ] Mahendra Mungase [ mahendra.mungase ]
          mahendra.mungase Mahendra Mungase (Inactive) made changes -
          Item State Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) Parent values: LB QA(10201)Level 1 values: In Testing(10210)
          mahendra.mungase Mahendra Mungase (Inactive) made changes -
          Item State Parent values: LB QA(10201)Level 1 values: In Testing(10210) Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213)
          mahendra.mungase Mahendra Mungase (Inactive) made changes -
          Status In Development [ 10007 ] Local Testing [ 10200 ]
          khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
          Item State Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213) Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602)
          dkulling Debbie Kulling made changes -
          Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
          dkulling Debbie Kulling made changes -
          Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
          dkulling Debbie Kulling made changes -
          Resolution Done [ 10000 ]
          Status Production Testing [ 10202 ] Production Complete [ 10028 ]
          dkulling Debbie Kulling made changes -
          Resolution Done [ 10000 ]
          Status Production Complete [ 10028 ] Closed [ 6 ]
          mahendra.mungase Mahendra Mungase (Inactive) made changes -
          Time Spent 9h [ 32400 ] 10h [ 36000 ]
          Worklog Id 105939 [ 105939 ]
          sachin.hingole Sachin Hingole (Inactive) made changes -
          Status Closed [ 6 ] Reopen in Production [ 10027 ]
          sachin.hingole Sachin Hingole (Inactive) made changes -
          Status Reopen in Production [ 10027 ] In Development [ 10007 ]
          sachin.hingole Sachin Hingole (Inactive) made changes -
          Resolution Done [ 10000 ]
          Status In Development [ 10007 ] Rejected [ 10004 ]

            People

            Assignee:
            mahendra.mungase Mahendra Mungase (Inactive)
            Reporter:
            Kira.Hamilton Kira Hamilton (Inactive)
            Account Executive:
            Debbie Kulling
            Votes:
            0 Vote for this issue
            Watchers:
            5 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - 4h Original Estimate - 4h
                4h
                Remaining:
                Remaining Estimate - 0h
                0h
                Logged:
                Time Spent - 10h
                10h