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Type:
Bug
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Status: Closed
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Priority:
Medium
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: UI Refresh
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Labels:None
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Environment:Pre Production
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Bug Type:Functional
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Bug Severity:Medium
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Level:Employee
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Module:BenAdmin - SSO
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Reported by:Harbinger
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Company:University Health
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Item State:Stage QA - On Hold
Env - Preprod
Company under test - University Health For HSPL
1] Login to the application as a employee.
2] Traverse OE/New Hire mode.
3] Navigate to Enroll Now>Lifetime Benefits Plan
4] Click on "Review Plan" button, employee gets redirected to Chubb SSO window.
5] Waive the plan from Chubb, after waiving it from TexasLife employee get redirected to
WorkTerra.
Actual Result:
Server error at WorkTerra side.
Expected Result:
Server error should not be displayed, plan should be get waived successfully.
Refer attached screenshot and error log for more details.
Please note we have not found any error log for this error.
Cc: Prasad Pise, Rakesh Roy
Hi Kunal Kedari,
Could you please do detail level testing for both Austin and Sysmphony CIGNA EOI SSO.
RE CIGNA EOI SSO Setup on New Workterra Environment.msg
Regards,
Santosh
Kunal Kedari has emailed detail to Selerix team. Once they did correction at their end , we will verify this issue at our end and close it if not reproducible.
Regards,
Santosh
Cc: Satya, Jaideep Vinchurkar
Hi Kunal Kedari,
As shown to you , this is not reproducible due to issue at CHUBB end. Please refer below screen. This may get resolved automatically, once they corrected setup at their end. I am keeping this on hold till the time.
Refer below screen for more details, and communicate the same with client.
Regards,
Santosh
We are yet to get any input from Selerix team about this issue, we will change the status of the ticket after receiving any input from them. As of now we are keeping status as - Stage QA : On Hold
Cc: Prasad Pise, Rakesh Roy, Santosh Balid