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  1. New Features 2017
  2. NF-5869

SSO Integration>New UI>Chubb>University Health>Server error after waiving Lifetime Benefit Term plan

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Environment:
      Pre Production
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Level:
      Employee
    • Module:
      BenAdmin - SSO
    • Reported by:
      Harbinger
    • Company:
      University Health
    • Item State:
      Stage QA - On Hold

      Description

      Env - Preprod
      Company under test - University Health For HSPL

      1] Login to the application as a employee.
      2] Traverse OE/New Hire mode.
      3] Navigate to Enroll Now>Lifetime Benefits Plan
      4] Click on "Review Plan" button, employee gets redirected to Chubb SSO window.
      5] Waive the plan from Chubb, after waiving it from TexasLife employee get redirected to
      WorkTerra.
      Actual Result:
      Server error at WorkTerra side.
      Expected Result:
      Server error should not be displayed, plan should be get waived successfully.
      Refer attached screenshot and error log for more details.
      Please note we have not found any error log for this error.

      Cc: Prasad Pise, Rakesh Roy

        Attachments

        1. ServerError.JPG
          123 kB
          Kunal Kedari
        2. UniversityHealth_Error.jpg
          247 kB
          Santosh Balid
        3. RE CIGNA EOI SSO Setup on New Workterra Environment.msg
          232 kB
          Santosh Balid
        4. RE SDP- RE RE TK001802996.msg
          49 kB
          Santosh Balid

          Activity

            People

            Assignee:
            kunal.kedari Kunal Kedari (Inactive)
            Reporter:
            kunal.kedari Kunal Kedari (Inactive)
            QA:
            Kunal Kedari (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

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