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  1. New Features 2017
  2. NF-5869

SSO Integration>New UI>Chubb>University Health>Server error after waiving Lifetime Benefit Term plan

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Environment:
      Pre Production
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Level:
      Employee
    • Module:
      BenAdmin - SSO
    • Reported by:
      Harbinger
    • Company:
      University Health
    • Item State:
      Stage QA - On Hold

      Description

      Env - Preprod
      Company under test - University Health For HSPL

      1] Login to the application as a employee.
      2] Traverse OE/New Hire mode.
      3] Navigate to Enroll Now>Lifetime Benefits Plan
      4] Click on "Review Plan" button, employee gets redirected to Chubb SSO window.
      5] Waive the plan from Chubb, after waiving it from TexasLife employee get redirected to
      WorkTerra.
      Actual Result:
      Server error at WorkTerra side.
      Expected Result:
      Server error should not be displayed, plan should be get waived successfully.
      Refer attached screenshot and error log for more details.
      Please note we have not found any error log for this error.

      Cc: Prasad Pise, Rakesh Roy

        Attachments

          Activity

          Transition Time In Source Status Execution Times
          Santosh Balid (Inactive) made transition -
          Open In Development
          21h 52m 1
          Santosh Balid (Inactive) made transition -
          In Development In LB Testing
          1d 3h 54m 1
          Kunal Kedari (Inactive) made transition -
          In LB Testing Stage Testing
          13d 15h 41m 1
          Kunal Kedari (Inactive) made transition -
          Stage Testing In Production Testing
          20d 3h 20m 1
          Kunal Kedari (Inactive) made transition -
          In Production Testing Production Complete
          7s 1
          Kunal Kedari (Inactive) made transition -
          Production Complete Closed
          2s 1

            People

            Assignee:
            kunal.kedari Kunal Kedari (Inactive)
            Reporter:
            kunal.kedari Kunal Kedari (Inactive)
            QA:
            Kunal Kedari (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

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