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  1. New Features 2017
  2. NF-5876

ATC - Employee AD&D Coverage not matching when max is met

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    Details

    • Type: Bug
    • Status: Stage Testing
    • Priority: Medium
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Environment:
      Production
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - Enrollment
    • Reported by:
      Client
    • Company:
      All Clients/Multiple Clients
    • Item State:
      Stage QA - Production Deployment on Hold
    • Code Reviewed By:
      Jyoti Mayne, Rohan Khandave

      Description

      Please look at employee Charles Holland. He elected EE Life with a coverage amount of 200K during OE and the system gave him the two increments of GI 20k which is correct and pended the remaining amount.
      For some reason when the contingent AD&D amount enrolled it is enrolling him in the max of 5x salary and pending nothing. I cannot figure why the EE Life and EE AD&D are set up the same and should always match.
      I thought that maybe some customization was changed after the elections were made but that is not the case. I created Debbie Test and I was able to reproduce the issue.
      There are currently 65 employees in this situation. I need you to research the root cause and fix the impacted employees.

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              Assignee:
              rohit.shete Rohit Shete (Inactive)
              Reporter:
              rohit.shete Rohit Shete (Inactive)
              Developer:
              Rohit Shete (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

                Dates

                Created:
                Updated:
                Code Review Date:

                  Time Tracking

                  Estimated:
                  Original Estimate - 10h
                  10h
                  Remaining:
                  Time Spent - 6h Remaining Estimate - 4h
                  4h
                  Logged:
                  Time Spent - 6h Remaining Estimate - 4h
                  6h