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Type:
Bug
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Status: Stage Testing
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Priority:
Medium
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Resolution: Unresolved
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Affects Version/s: None
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Fix Version/s: None
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Component/s: None
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Labels:None
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Environment:Production
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Bug Severity:Medium
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Module:BenAdmin - Enrollment
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Reported by:Client
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Company:All Clients/Multiple Clients
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Item State:Stage QA - Production Deployment on Hold
Please look at employee Charles Holland. He elected EE Life with a coverage amount of 200K during OE and the system gave him the two increments of GI 20k which is correct and pended the remaining amount.
For some reason when the contingent AD&D amount enrolled it is enrolling him in the max of 5x salary and pending nothing. I cannot figure why the EE Life and EE AD&D are set up the same and should always match.
I thought that maybe some customization was changed after the elections were made but that is not the case. I created Debbie Test and I was able to reproduce the issue.
There are currently 65 employees in this situation. I need you to research the root cause and fix the impacted employees.
- relates to
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- Closed
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| Assignee | Nidhi Kaul [ nidhi.kaul ] | Rohit Shete [ rohit.shete ] |
| Code Review Date | 29/Jan/2017 |
Khandu Kshirsagar (Inactive)
made changes -
| Item State | Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) |
| Item State | Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) | Parent values: LB QA(10201)Level 1 values: In Testing(10210) |
| Status | Open [ 1 ] | In Development [ 10007 ] |
| Status | In Development [ 10007 ] | Local Testing [ 10200 ] |
| Attachment | WT-12760_scenarios.xls [ 73087 ] |
| Description |
Please look at employee Charles Holland. He elected EE Life with a coverage amount of 200K during OE and the system gave him the two increments of GI 20k which is correct and pended the remaining amount. For some reason when the contingent AD&D amount enrolled it is enrolling him in the max of 5x salary and pending nothing. I cannot figure why the EE Life and EE AD&D are set up the same and should always match. I thought that maybe some customization was changed after the elections were made but that is not the case. I created Debbie Test and I was able to reproduce the issue. There are currently 65 employees in this situation. I need you to research the root cause and fix the impacted employees. |
|
| Remaining Estimate | 10h [ 36000 ] | |
| Original Estimate | 10h [ 36000 ] |
| Remaining Estimate | 10h [ 36000 ] | 8h [ 28800 ] |
| Time Spent | 2h [ 7200 ] | |
| Worklog Id | 103830 [ 103830 ] |
| Remaining Estimate | 8h [ 28800 ] | 4h [ 14400 ] |
| Time Spent | 2h [ 7200 ] | 6h [ 21600 ] |
| Worklog Id | 103831 [ 103831 ] |
| Item State | Parent values: LB QA(10201)Level 1 values: In Testing(10210) | Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213) |
Khandu Kshirsagar (Inactive)
made changes -
| Item State | Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213) | Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602) |
Sachin Hingole (Inactive)
made changes -
| Status | Local Testing [ 10200 ] | Stage Testing [ 10201 ] |
Sachin Hingole (Inactive)
made changes -
| Item State | Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602) | Parent values: Stage QA(10202)Level 1 values: In Testing(10214) |
Sachin Hingole (Inactive)
made changes -
| Item State | Parent values: Stage QA(10202)Level 1 values: In Testing(10214) | Parent values: Stage QA(10202)Level 1 values: Production Deployment on Hold(10224) |
| Transition | Time In Source Status | Execution Times |
|---|
|
1d 16h 28m | 1 |
|
3s | 1 |
Sachin Hingole (Inactive)
made transition
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|
18d 23h 34m | 1 |
verified attached scenarios on code map.
Working fine as expected