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  1. New Features 2017
  2. NF-5915

COB - Waive Button Missing when using QE

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Bug Fixed
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Environment:
      Pre Production
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - Enrollment
    • Reported by:
      White Label
    • Company:
      COB
    • Item State:
      Stage QA - Ready for Production

      Description

      Hi,

      The Qualifying Event: Obtain Other Coverage QE is not presenting waive button for any benefit types. Using EE login In STAGE the "Waive" Button does show using this same QE. In Pre PROD "Waive" does not show (again using EE login). For STAGE and PRE PROD Waive button does show when using Partner login. See attached print screens for more details.

      Ex Employee: C. Atkins

      1. Please test to see if this is a legitimate issue or a customization/build issue
      2. If there is an issue, please correct.
      3. Please provide the reason the issue has occurred.
      4. Please check other BCC Groups to see if this issue is affecting those groups as well.

      Thank you,

      Kira Hamilton
      Debbie Kulling

        Attachments

          Activity

          Hide
          vijayendra Vijayendra Shinde (Inactive) added a comment -
          Show
          vijayendra Vijayendra Shinde (Inactive) added a comment - CC: Nidhi Kaul
          Hide
          rohan.khandave Rohan J Khandave (Inactive) added a comment -

          Below are issue details :

          Concern : Waive button is not visible.

          Cause : Employee raised qualifying event "Obtain Other Coverage" , QE has event rule is set to "Event allows Only Coverage Change or Termination". Due to some code conditions "Waive" button is not visible for this event rule.

          Correction : We have corrected code.

          Affected Files :

          Web Server [BenAdmin --> EnrollNow\EnrollNowV2LoadPlans.cshtml]

          Show
          rohan.khandave Rohan J Khandave (Inactive) added a comment - Below are issue details : Concern : Waive button is not visible. Cause : Employee raised qualifying event "Obtain Other Coverage" , QE has event rule is set to "Event allows Only Coverage Change or Termination". Due to some code conditions "Waive" button is not visible for this event rule. Correction : We have corrected code. Affected Files : Web Server [BenAdmin --> EnrollNow\EnrollNowV2LoadPlans.cshtml]
          Hide
          rohan.khandave Rohan J Khandave (Inactive) added a comment -

          Please check after codemap deployment.

          Show
          rohan.khandave Rohan J Khandave (Inactive) added a comment - Please check after codemap deployment.
          Hide
          mahendra.mungase Mahendra Mungase (Inactive) added a comment -

          We have verified this issue on Codemap and able to waived plans for raised QE. Hence issue is fixed.

          Mahendra

          Show
          mahendra.mungase Mahendra Mungase (Inactive) added a comment - We have verified this issue on Codemap and able to waived plans for raised QE. Hence issue is fixed. Mahendra
          Hide
          mahendra.mungase Mahendra Mungase (Inactive) added a comment -

          HI Kira Hamilton

          This issue is deployed on Pre-prod. Can you please verify and add comments.

          Mahendra

          Show
          mahendra.mungase Mahendra Mungase (Inactive) added a comment - HI Kira Hamilton This issue is deployed on Pre-prod. Can you please verify and add comments. Mahendra
          Hide
          Kira.Hamilton Kira Hamilton (Inactive) added a comment -

          Hi Mahendra Mungase,

          This ticket can be closed.

          Thank you,
          Kira Hamilton
          Debbie Kulling

          Show
          Kira.Hamilton Kira Hamilton (Inactive) added a comment - Hi Mahendra Mungase , This ticket can be closed. Thank you, Kira Hamilton Debbie Kulling
          Hide
          mahendra.mungase Mahendra Mungase (Inactive) added a comment -

          We have verified this issue on Production.Hence closing the same.

          Thanks,
          Mahendra

          Show
          mahendra.mungase Mahendra Mungase (Inactive) added a comment - We have verified this issue on Production.Hence closing the same. Thanks, Mahendra

            People

            Assignee:
            Kira.Hamilton Kira Hamilton (Inactive)
            Reporter:
            Kira.Hamilton Kira Hamilton (Inactive)
            Account Executive:
            Debbie Kulling
            Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - 8h
                8h
                Remaining:
                Time Spent - 6h Remaining Estimate - 2h
                2h
                Logged:
                Time Spent - 6h Remaining Estimate - 2h
                6h