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  1. New Features 2017
  2. NF-5915

COB - Waive Button Missing when using QE

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Bug Fixed
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Environment:
      Pre Production
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - Enrollment
    • Reported by:
      White Label
    • Company:
      COB
    • Item State:
      Stage QA - Ready for Production

      Description

      Hi,

      The Qualifying Event: Obtain Other Coverage QE is not presenting waive button for any benefit types. Using EE login In STAGE the "Waive" Button does show using this same QE. In Pre PROD "Waive" does not show (again using EE login). For STAGE and PRE PROD Waive button does show when using Partner login. See attached print screens for more details.

      Ex Employee: C. Atkins

      1. Please test to see if this is a legitimate issue or a customization/build issue
      2. If there is an issue, please correct.
      3. Please provide the reason the issue has occurred.
      4. Please check other BCC Groups to see if this issue is affecting those groups as well.

      Thank you,

      Kira Hamilton
      Debbie Kulling

        Attachments

          Activity

          Transition Time In Source Status Execution Times
          Rohan J Khandave (Inactive) made transition -
          Open In Development
          19h 8m 1
          Mahendra Mungase (Inactive) made transition -
          In Development In LB Testing
          2d 10m 1
          Mahendra Mungase (Inactive) made transition -
          In LB Testing Stage Testing
          3d 16h 56m 1
          Kira Hamilton (Inactive) made transition -
          Stage Testing Reopened in Stage
          6d 15h 7m 1
          Kira Hamilton (Inactive) made transition -
          Reopened in Stage In Development
          2s 1
          Kira Hamilton (Inactive) made transition -
          In Development Rejected
          10s 1
          Kira Hamilton (Inactive) made transition -
          Rejected Closed
          2s 1

            People

            Assignee:
            Kira.Hamilton Kira Hamilton (Inactive)
            Reporter:
            Kira.Hamilton Kira Hamilton (Inactive)
            Account Executive:
            Debbie Kulling
            Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - 8h
                8h
                Remaining:
                Time Spent - 6h Remaining Estimate - 2h
                2h
                Logged:
                Time Spent - 6h Remaining Estimate - 2h
                6h