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Type:
Bug
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Status: Closed
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Priority:
Medium
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Resolution: Cannot Reproduce
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Affects Version/s: None
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Fix Version/s: None
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Component/s: UI Refresh
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Labels:None
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Environment:Pre Production
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Bug Severity:Medium
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Module:BenAdmin
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Reported by:White Label
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Company:All Clients/Multiple Clients
Hi,
Per BCC: Cannot access: https://preprod.benxcel.net/platform via IE but can through Google Chrome. Please advise.
Thank you,
Kira Hamilton
Debbie Kulling
Hi Kira Hamilton,
We have tried to reproduce the issue mentioned by you, but it is not reproducible at our end.
Verified following points:
1] Tried to reproduce issue on IE9, IE10 and IE11 browsers, but it is not reproducible.
2] We are able to access the site with URL - https://preprod.benxcel.net/platform
3] Able to login without any error as a Employee and Partner
We have used "RSC" company which is a part of BCC group to test above points.
For more details please refer below screenshot for employee login using IE browser:
Login Page-
Employee Home Page-
Can you please recheck it at your end once and if it is still reproducible, please let us know below details which will be helpful to analyse it further:
1] Exact steps you are following
2] Version of IE browser
3] Screenshot for error
Cc: Sachin Hingole, Vijayendra Shinde, Sonali Farakate, Prasad Pise
Kunal Kedari (Inactive)
added a comment - Hi Kira Hamilton ,
We have tried to reproduce the issue mentioned by you, but it is not reproducible at our end.
Verified following points:
1] Tried to reproduce issue on IE9, IE10 and IE11 browsers, but it is not reproducible.
2] We are able to access the site with URL - https://preprod.benxcel.net/platform
3] Able to login without any error as a Employee and Partner
We have used "RSC" company which is a part of BCC group to test above points.
For more details please refer below screenshot for employee login using IE browser:
Login Page-
Employee Home Page-
Can you please recheck it at your end once and if it is still reproducible, please let us know below details which will be helpful to analyse it further:
1] Exact steps you are following
2] Version of IE browser
3] Screenshot for error
Cc: Sachin Hingole , Vijayendra Shinde , Sonali Farakate , Prasad Pise Rejecting as we are not able to reproduce, Refer Kunal's comments for more details.
Sachin Hingole (Inactive)
added a comment - Rejecting as we are not able to reproduce, Refer Kunal's comments for more details. Closing Ticket. Per BCC they are no longer having an issue with this.
Thank you,
Kira Hamilton
Debbie Kulling
Hi Kunal Kedari
As per discussion, assigning to you.
Thanks,
Sonali.
CC :Vijayendra Shinde Sachin Hingole