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  1. New Features 2017
  2. NF-5932

Issues with Quicklinks - Cannot see Change Coverage Dates

    Details

    • Type: Bug
    • Status: Stage Testing
    • Priority: Medium
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Environment:
      Pre Production
    • Bug Severity:
      Medium
    • Module:
      BenAdmin
    • Reported by:
      White Label
    • Company:
      SCAQMD
    • Item State:
      Stage QA - Ready for Production

      Description

      I have the "Change Coverage Dates" selected in the dashboard configuration and when I preview it from the dashboard configuration I can see "change coverage dates" but when I go to the employee home page I cannot see "change coverage dates" under the quicklinks

        Attachments

        1. DashboardConfiguration.png
          DashboardConfiguration.png
          118 kB
        2. EmployeeDashboard.png
          EmployeeDashboard.png
          87 kB
        3. image-2018-02-15-08-57-25-523.png
          image-2018-02-15-08-57-25-523.png
          38 kB
        4. Partners-Quicklink.xlsx
          33 kB
        5. SCAQMD_Deb.png
          SCAQMD_Deb.png
          80 kB
        6. screenshot-1.png
          screenshot-1.png
          84 kB

          Activity

          Hide
          vijayendra Vijayendra Shinde (Inactive) added a comment -

          Hi Debbie Kulling,

          As we are unable to know which partner you are logged in with by snapshot or there is no any details of logged in user mentioned in JIRA, we considered your user as logged in user.

          We logged in with your partner user "deb" and went to Company level. We are able to see "Change Coverage Date" quicklink. Please refer below snapshot. Quicklink is marked in red box.

          If you have this issue for some different partner user, please let us know all the details related to user. So that we can verify this issue.

          Thanks,
          Vijayendra
          CC:Nidhi Kaul, Sachin Hingole, Seema Gaikwad

          Show
          vijayendra Vijayendra Shinde (Inactive) added a comment - Hi Debbie Kulling , As we are unable to know which partner you are logged in with by snapshot or there is no any details of logged in user mentioned in JIRA, we considered your user as logged in user. We logged in with your partner user "deb" and went to Company level. We are able to see "Change Coverage Date" quicklink. Please refer below snapshot. Quicklink is marked in red box. If you have this issue for some different partner user, please let us know all the details related to user. So that we can verify this issue. Thanks, Vijayendra CC: Nidhi Kaul , Sachin Hingole , Seema Gaikwad
          Hide
          vijayendra Vijayendra Shinde (Inactive) added a comment -

          Hi Debbie Kulling,

          Did you get chance to go through this JIRA?

          Thanks,
          Vijayendra

          Show
          vijayendra Vijayendra Shinde (Inactive) added a comment - Hi Debbie Kulling , Did you get chance to go through this JIRA? Thanks, Vijayendra
          Hide
          vijayendra Vijayendra Shinde (Inactive) added a comment -

          Hi Debbie Kulling,

          Thanks for providing details that you were facing issue at employee level.

          We verified configuration settings of "Deb" user in Pre production for employee level of SCAQMD company and found that "Change Coverage Date" quick link was not selected on Dashboard Configuration. Now we have selected this quick link.

          Quick link appearing properly for employee level.

          SCAQMD do not have ACA module ON. By default Dashboard Configuration page filters companies based on ACA and BenAdmin modules. So on page load, we show only those companies which have BenAdmin and ACA modules selected. So it might be possible that SCAQMD company missed in configuration of Change Coverage Date.

          Please let me know if you need more details on this.

          Thank you,
          Vijayendra
          CC:Nidhi Kaul, Sachin Hingole

          Show
          vijayendra Vijayendra Shinde (Inactive) added a comment - Hi Debbie Kulling , Thanks for providing details that you were facing issue at employee level. We verified configuration settings of "Deb" user in Pre production for employee level of SCAQMD company and found that "Change Coverage Date" quick link was not selected on Dashboard Configuration. Now we have selected this quick link. Quick link appearing properly for employee level. SCAQMD do not have ACA module ON. By default Dashboard Configuration page filters companies based on ACA and BenAdmin modules. So on page load, we show only those companies which have BenAdmin and ACA modules selected. So it might be possible that SCAQMD company missed in configuration of Change Coverage Date. Please let me know if you need more details on this. Thank you, Vijayendra CC: Nidhi Kaul , Sachin Hingole
          Hide
          dkulling Debbie Kulling added a comment -

          Can you please make sure this is selected for all the BCC users. It would be any partner user with a benxcel email address

          Show
          dkulling Debbie Kulling added a comment - Can you please make sure this is selected for all the BCC users. It would be any partner user with a benxcel email address
          Hide
          vijayendra Vijayendra Shinde (Inactive) added a comment -

          Hi Seema Gaikwad,

          We need to fetch all partners which contains bexcel in email. We need to add "Change Coverage Date" as quick link at employee level if it is missing to partner.

          Thanks,
          Vijayendra

          Show
          vijayendra Vijayendra Shinde (Inactive) added a comment - Hi Seema Gaikwad , We need to fetch all partners which contains bexcel in email. We need to add "Change Coverage Date" as quick link at employee level if it is missing to partner. Thanks, Vijayendra
          Hide
          seema.gaikwad Seema Gaikwad (Inactive) added a comment -

          Hi Debbie Kulling,

          We have selected "Change Coverage Dates" as quick link at employee level for all BCC partners.
          Please find attached excel sheet for partner details to whom "Change Coverage Dates" is selected.
          Can you please verify this.

          Thanks,
          Seema Gaikwad

          CC Vijayendra Shinde

          Show
          seema.gaikwad Seema Gaikwad (Inactive) added a comment - Hi Debbie Kulling , We have selected "Change Coverage Dates" as quick link at employee level for all BCC partners. Please find attached excel sheet for partner details to whom "Change Coverage Dates" is selected. Can you please verify this. Thanks, Seema Gaikwad CC Vijayendra Shinde

            People

            Assignee:
            dkulling Debbie Kulling
            Reporter:
            dkulling Debbie Kulling
            Account Executive:
            Debbie Kulling
            Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

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