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  1. New Features 2017
  2. NF-5952

City of Bellevue - QE Divorce does not show from Employee View

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: System Behaviour
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Environment:
      Pre Production
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - EDS
    • Reported by:
      White Label
    • Company:
      City of Bellevue

      Description

      Hi,

      The Qualifying Event "Divorce Legal Separation Annulment" does not show when logged in as an Employee. The Eligibility rule on this QE is "All Status" . However, when logged in as an employee and clicking "Initiate Qualifying Event" this QE does not show.

      Example EE: R. Adelson

      Please let us know why this QE is not showing.

      Thank you,
      Kira Hamilton
      Debbie Kulling

        Attachments

          Activity

          Hide
          mahendra.mungase Mahendra Mungase (Inactive) added a comment - - edited

          Hi Kira Hamilton

          We have done the analysis of this issue. Please find our analysis as per below.

          Concern - The Qualifying Event "Divorce Legal Separation Annulment" does not show when logged in as an Employee.

          Observation - This Divorce Legal Separation Annulment QE is mapped with "Divorced - Spouse to Ex Spouse" event builder. So it will not display to the employee and it will automatically raise when an employee changes spouse status to Ex-spouse.

          Correction - We saved "Divorced - Spouse to Ex Spouse" event builder.

          Conclusion -So Divorce Legal Separation Annulment QE raise automatically when an employee changes spouse status to Ex-spouse.

          Kira Hamilton - Below are steps to get this QE at employee login

          1.Login to employee
          2.Navigate to spouse page
          3.Change Spouse status to Ex-spouse.
          2.Click on Employee home link. Please see attached screenshot.

          3.Application start Divorce QE

          Vijayendra Shinde - In another observation - we found Event builder does not display saved QE under - Qualifying Event List.

          Please let me know for other information

          Thanks,
          Mahendra

          CC- Sachin Hingole

          Show
          mahendra.mungase Mahendra Mungase (Inactive) added a comment - - edited Hi Kira Hamilton We have done the analysis of this issue. Please find our analysis as per below. Concern - The Qualifying Event "Divorce Legal Separation Annulment" does not show when logged in as an Employee. Observation - This Divorce Legal Separation Annulment QE is mapped with "Divorced - Spouse to Ex Spouse" event builder. So it will not display to the employee and it will automatically raise when an employee changes spouse status to Ex-spouse. Correction - We saved "Divorced - Spouse to Ex Spouse" event builder. Conclusion -So Divorce Legal Separation Annulment QE raise automatically when an employee changes spouse status to Ex-spouse. Kira Hamilton - Below are steps to get this QE at employee login 1.Login to employee 2.Navigate to spouse page 3.Change Spouse status to Ex-spouse. 2.Click on Employee home link. Please see attached screenshot. 3.Application start Divorce QE Vijayendra Shinde - In another observation - we found Event builder does not display saved QE under - Qualifying Event List. Please let me know for other information Thanks, Mahendra CC- Sachin Hingole

            People

            Assignee:
            Kira.Hamilton Kira Hamilton (Inactive)
            Reporter:
            Kira.Hamilton Kira Hamilton (Inactive)
            Account Executive:
            Debbie Kulling
            Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - 4h
                4h
                Remaining:
                Time Spent - 2.5h Remaining Estimate - 1.5h
                1.5h
                Logged:
                Time Spent - 2.5h Remaining Estimate - 1.5h
                2.5h