New Features 2017Project Type: software

New Features 2017

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  1. New Features 2017
  2. NF-5965

Softchoice: Guaranteed Issue Rules Not Working

    Details

    • Type: Task
    • Status: Done
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Environment:
      Pre Production
    • Module:
      BenAdmin
    • Reported by:
      Support
    • Company:
      Softchoice
    • Item State:
      Development - On Hold
    • Severity:
      Simple

      Description

      The Employee spouse and child CI life plans do not require underwriting for new hires. However, the EOI form popped up: (see attached image-2018-02-23-16-41-50-907.png)

      This is incorrect and does not happen in Production.

      (See UI-6 as to why NF ticket was created.)

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          rohan.khandave Rohan J Khandave (Inactive) added a comment -

          Hello Christina Karnes,

          We checked above mentioned employee. Popup is system message popup not an EOI popup.

          For Employee , Spouse , Child Critical Illness system messages are configured on Enroll Now form builder page for Class3 value "USA" employee.

          Mentioned employee has class 3 value as "USA" , due to that system popup message is showing for employee login.

          This is system behavior , please let us know if you need any more details.

          Thanks,
          RohanK

          Show
          rohan.khandave Rohan J Khandave (Inactive) added a comment - Hello Christina Karnes , We checked above mentioned employee. Popup is system message popup not an EOI popup. For Employee , Spouse , Child Critical Illness system messages are configured on Enroll Now form builder page for Class3 value "USA" employee. Mentioned employee has class 3 value as "USA" , due to that system popup message is showing for employee login. This is system behavior , please let us know if you need any more details. Thanks, RohanK

            People

            Assignee:
            christina.karnes Christina Karnes (Inactive)
            Reporter:
            christina.karnes Christina Karnes (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

              Dates

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              Updated:
              Resolved:

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