New Features 2017Project Type: software

New Features 2017

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  1. New Features 2017
  2. NF-5965

Softchoice: Guaranteed Issue Rules Not Working

    Details

    • Type: Task
    • Status: Done
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Environment:
      Pre Production
    • Module:
      BenAdmin
    • Reported by:
      Support
    • Company:
      Softchoice
    • Item State:
      Development - On Hold
    • Severity:
      Simple

      Description

      The Employee spouse and child CI life plans do not require underwriting for new hires. However, the EOI form popped up: (see attached image-2018-02-23-16-41-50-907.png)

      This is incorrect and does not happen in Production.

      (See UI-6 as to why NF ticket was created.)

        Attachments

          Activity

          Ascending order - Click to sort in descending order
          christina.karnes Christina Karnes (Inactive) created issue -
          nidhi.kaul Nidhi Kaul (Inactive) made changes -
          Field Original Value New Value
          Assignee Nidhi Kaul [ nidhi.kaul ] Vijayendra Shinde [ ID10506 ]
          nidhi.kaul Nidhi Kaul (Inactive) made changes -
          Assignee Vijayendra Shinde [ ID10506 ] Rohan J Khandave [ rohan.khandave ]
          sachin.hingole Sachin Hingole (Inactive) made changes -
          Component/s UI Refresh [ 10902 ]
          rohan.khandave Rohan J Khandave (Inactive) made changes -
          Status To Do [ 10000 ] In Progress [ 3 ]
          rohan.khandave Rohan J Khandave (Inactive) made changes -
          Attachment Employee Critical Illness -- System Message.png [ 73931 ]
          rohan.khandave Rohan J Khandave (Inactive) made changes -
          Attachment Employee Classes.png [ 73932 ]
          Hide
          Permalink
          rohan.khandave Rohan J Khandave (Inactive) added a comment -

          Hello Christina Karnes,

          We checked above mentioned employee. Popup is system message popup not an EOI popup.

          For Employee , Spouse , Child Critical Illness system messages are configured on Enroll Now form builder page for Class3 value "USA" employee.

          Mentioned employee has class 3 value as "USA" , due to that system popup message is showing for employee login.

          This is system behavior , please let us know if you need any more details.

          Thanks,
          RohanK

          Show
          rohan.khandave Rohan J Khandave (Inactive) added a comment - Hello Christina Karnes , We checked above mentioned employee. Popup is system message popup not an EOI popup. For Employee , Spouse , Child Critical Illness system messages are configured on Enroll Now form builder page for Class3 value "USA" employee. Mentioned employee has class 3 value as "USA" , due to that system popup message is showing for employee login. This is system behavior , please let us know if you need any more details. Thanks, RohanK
          rohan.khandave Rohan J Khandave (Inactive) made changes -
          Resolution Done [ 10000 ]
          Status In Progress [ 3 ] Done [ 10001 ]
          rohan.khandave Rohan J Khandave (Inactive) made changes -
          Assignee Rohan J Khandave [ rohan.khandave ] Christina Karnes [ christina.karnes ]
          rohan.khandave Rohan J Khandave (Inactive) made changes -
          Item State Parent values: Development(10200)Level 1 values: On Hold(10207)
          Remaining Estimate 2h [ 7200 ]
          Original Estimate 2h [ 7200 ]
          rohan.khandave Rohan J Khandave (Inactive) made changes -
          Remaining Estimate 2h [ 7200 ] 0.5h [ 1800 ]
          Time Spent 1.5h [ 5400 ]
          Worklog Id 106841 [ 106841 ]
          Permalink
          rohan.khandave Rohan J Khandave (Inactive) logged work - 01/Mar/18 06:37 PM
          • Time Spent:
            1.5h
             

            Analysis & testing

          Transition Time In Source Status Execution Times
          Rohan J Khandave (Inactive) made transition -
          To Do In Progress
          		11h 20m 1
          Rohan J Khandave (Inactive) made transition -
          In Progress Done
          		5m 3s 1

            People

            Assignee:
            christina.karnes Christina Karnes (Inactive)
            Reporter:
            christina.karnes Christina Karnes (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - 2h
                2h
                Remaining:
                Time Spent - 1.5h Remaining Estimate - 0.5h
                0.5h
                Logged:
                Time Spent - 1.5h Remaining Estimate - 0.5h
                1.5h