It is very confusing. When I went through the add a child option, there is the option to continue or save and continue – when you click “Continue” it doesn’t save your child to your plan. I made this mistake when I went through the enrollment. Shouldn’t it save by clicking continue? May be confusing for new hires.

[see attached image-2018-02-23-16-33-46-498.png]

(Note that this same confusion was reported by UND)

Please refer to UI-5 as to why this NF ticket was created.