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  1. Workterra BenAdmin
  2. WB-1390

Texas Life Error for new Class

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    Details

    • Environment:
      Production
    • Categories:
      Platform
    • Company:
      Optimum
    • Reported by:
      White Label

      Description

      NRG was added as a new class to Optimum.  When employees in the new class try to enroll in the Texas life they are able to access the texas life system and elect the benefit but when they click "continue elections" to come back to WT they get the error below.  Can you please advise if something needs to be done to add this new class to the SSO

      Please advise asap.  This groups enrollment ends tomorrow.

       

        Attachments

        1. EnrollmentCosts.JPG
          128 kB
          Kunal Kedari
        2. EnrollmentSuccessMessage.JPG
          114 kB
          Kunal Kedari
        3. image-2018-06-07-13-39-53-720.png
          7 kB
          Debbie Kulling

          Activity

            People

            Assignee:
            kunal.kedari Kunal Kedari (Inactive)
            Reporter:
            dkulling Debbie Kulling
            Account Executive:
            Debbie Kulling
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            Watchers:
            3 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - 16h
                16h
                Remaining:
                Time Spent - 8h Remaining Estimate - 8h
                8h
                Logged:
                Time Spent - 8h Remaining Estimate - 8h
                8h